"Very Satisfied with my Purchase"5.0 starson by starhopper59
Pros: BIg, bright screen
Easy to set up and update
Good voice choices
Cons: None that I have found so far
Summary: First, let me say that my previous GPS was a TomTom One XL - I had no problems with that unit. I uprgraded to the XXL 550 (bought from Amazon, refurbished). I had absolutley no issues with updating the unit using TomTom Home software (I have the Macinstosh version) - so not sure what these other reviewers are talking about when it comes to "bugs".Note: I have the XXL 550-S (not the T or TM)
I have dealt with their customer service dept, and have nothing but priase for them. They were courteous and extremely helpful - to the point where they actually stayed on the phone the entire time I was scanning and sending a photocopy of my purchase invoice! Probably the best customer service experience I have had in a long time.
The XXL 550 works just great out of the box - does exactly what it's advertised to do - nothing more, nothing less. I have not used other manufacturer's units, so cannot really compare them. I would definitely recommend TomTom products to my friends and co-workers.
Updated on May 20, 2011