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Average User Rating

2.0 stars 9 user reviews
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Results 1 of 9
  • "Poor quality charger"
    0.5 stars
    on by fuzzyg55

    Pros: Nice screen

    Cons: Charger broke after 4 uses, Tomtom doesn't stand behind its product

    Summary: I bought this gps 1 1/2 years ago and used it four times. The fifth time I used it the metal tip from the car charger was missing so it would not charge. I found lots of reviews with people having the same problem. Called customer service which was in Mexico, they said they could not do anything because it was over a year old. I could buy a new car charger that would cost $70 and shipping and handling. At the time I paid $129 for it. What a joke! I asked if I could speak to her supervisor and the supervisor said the same thing. I wanted to talk to someone in the United States and they said they couldn't give me that info. Found the North American Headquarters in Massachusetts, but the phone would just ring and ring. They should stand by their product. DO NOT BUY A TOMTOM

    I was so glad I bought it at Costco, they took it back without any problems. I love Costco

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Back to CNET's review of the TomTom XXL 550
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Quick Specifications

  • Destination Automotive
  • Audible assistance Audible signal(s)
  • Weight 0.4 lbs
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