That interior laptop compartment is not padded (but the two outer walls of the bag are). Instead, the laptop compartment has a see-through plastic front face, with the words "Checkpoint Friendly" printed in big, white letters, and the entire bag zips open in the middle, to allow it to pass through airport metal detectors without removing the laptop. Keep in mind you must have the laptop alone, no wires or accessories, in its own compartment to comply with TSA rules.
The opposite face of the interior laptop compartment has a large, flat zippered pocket built into it, while an entirely separate zippered compartment in front of the laptop area has a few small pockets for pens and small items, but is otherwise unadorned. Under the front flap are two small webbed pockets, and a small, clunky looking Velcro pocket sits in the middle of the outer flap. We were pleased to see a plain, flat pocket on the rear surface, good for holding newspapers and magazines--that's always a useful feature in a laptop bag.
The adjustable shoulder strap has a large, gel-like pad in the middle, and was probably the most comfortable strap we've tried. It made the bag easy to carry, even when packed with a laptop plus books and accessories. We did, however, lament the lack of a carrying handle on the top. You'll find these on the vast majority of laptop bags of any size or style, and they make the bag easy to grab--for example when getting out taxis. While it's not a deal-breaker, it keeps the Mobile Edge from being as ubiquitously useful as it could be.
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