Pros pockets-pockets-pockets, good support, good main handle
Cons for some users w/ big laptops - backpack can be heavy
Summary Me: travel to Asia for extended travel twice since the new year (07). Used pack every day - total +6 weeks. Currently use to tote laptop to/from work.
Back pack carries everything. I tote a Precision M60 (heavy), power cord, mouse, cell phone & power cord, books, work notes, passport, travel documents, snacks, headphones.
No rips, tears, or broken zippers.
9/10 rating: could use side (horizontal)straps to sinch pack when not using all the available space.