Entered CNET Catalog: 04/11/2003
SKU: 207000
Manufacturer: Sonic Solutions
Manufacturer description
Easy CD & DVD Creator 6 Platinum is Roxio's Digital Media Suite. Rip, play, edit, organize and burn your digital music with AudioCentral. Preserve memories in electronic albums, create photo slide shows, print or e-mail photos with PhotoSuite. Make DVD movies with professional transitions and animated menus to play on your home DVD player with DVD Builder. Create personalized disk labels with Label Creator. Save large data projects to multiple disks with Creator Classic or copy personal disks with Disk Copier. Do more with your digital media with this powerful, easy-to-use and fully integrated product!Product summary
The good: Burns or writes most DVD formats; includes handy Drag-to-Disc feature; can span files across multiple CDs and DVDs; improved analog audio recorder.
The bad: Charges for telephone tech support; bugs in data spanning; cluttered interface; minimal integration between modules; clumsy DVD movie authoring.
The bottom line: Roxio Easy CD & DVD Creator 6.0 is a worthy suite for home and casual users, but disc-burning pros should stick with Nero.
Editors' review
- Editors' Choice: No
- Reviewed on: 02/14/2003

Roxio's bid for integration is a simple main menu that gives you access to Creator 6.0's main modules.
But dig past this seemingly put-together interface, and you discover that Creator is a mulligan stew of modules with overlapping functions and varying interfaces. Even within a module, you can sometimes do the same thing two or three ways. Creator Classic (the core disc-burning program) is the spitting image of Easy CD Creator 5.0, with its dual-window, Explorer-like interface. The new audio player, on the other hand, looks like Windows Media Player, while the DVD Builder (for assembling video clips) is a train wreck of playback, edit, and import windows.
More to the point, there's little connection among modules. You can, for example, call up Creator Classic from within the audio player to burn a disc. But instead of building library management into the player, Roxio creates a Media Explorer module. Worse, the new Drag-to-Disc feature doesn't have access to the disc-spanning feature built into Classic. Roxio should take a hard look at Apple's new iLife, a suite that performs many of the same tasks as Easy CD and DVD 6.0, but with vastly more elegant integration.
Creator's notable innovation is Drag-to-Disc, a one-stop shop for many burning, writing, and management functions. Instead of loading different modules and flipping through menus to burn a CD or write files to an erasable DVD+RW, just drag the desired data--from Windows Explorer, the desktop, even other applications--onto the 1x2-inch Drag-to-Disc pad. (Ulead DVD MovieFactory 2.0 features a similar tool.) Drag-to-Disc does the rest, and if it needs a nudge, you'll find a passel of functions on a pop-up menu, from formatting to viewing disc contents to running diagnostics. The one limit: you can't automatically span files across multiple discs using Drag-to-Disc. For that, you must fire up Creator Classic.

Creator's real innovation is Drag-to-Disc. Take files from anywhere, drop them here, and D2D will burn them to CD-R/DVD-R or write them to CD-RW/DVD-RW.
Creator Classic is still home base for burning data, music, and bootable CDs and DVDs. It's also where you turn if you want to burn more files than a single disc can hold. To span the data, just select the desired files and click the burn button. When the first disc is full, you're prompted for another blank. You can read these discs like any other, but if a file or folder spans two or more discs, you must load a retrieval utility that Roxio places on every disc you burn. It's simple and easy to use. One potential problem: in our tests, disc spanning worked only with CD-Rs and write-once DVDs (such as DVD-Rs). We couldn't span using either CD-RW or DVD-RW--a bug Roxio says it has not been able to reproduce.
Version 6.0 introduces a new, Roxio-developed music player that, while no MusicMatch, is competent enough. You can easily create playlists, quickly convert an audio CD into a library of MP3s (with no restrictions; Nero offers this feature only on a time- and/or song-limited basis), or burn a CD. (It doesn't, however, support portable MP3 players--yet.) There's a handy built-in sound editor and within it, a tool for recording analog audio.

Color us confused. DVD Builder is a mess of windows, submenus, and a dockable module. There are better ways to assemble movies than this.
Alas, the much-heralded DVD Builder is a mess. The tool lets you assemble movies from various video sources, add music, then burn DVD movies or video CDs. But the process is hardly intuitive. When you capture video or import a clip, you drag it into a little box on the right and view it in a player to the left. Each box holds a movie, but the box is also part of a submenu. Figuring out the hierarchy of submenus, which window does what, and where you can right-click and where you can't, is confusing. Programs such as Dazzle DVD Complete are much more consistent and obvious.
Before Creator 6.0, Roxio telephone tech support was free. Now, it costs $30 per incident, and it's a toll call to boot. There's not much wiggle room here, either: an "incident" is defined as "one issue...regarding a single technical problem or single product usage inquiry." You'll get free support only for problems directly related to installation. You'll get free e-mail support for 90 days; after that, it's gone. Sadly, if you get the "lite" version of Creator 6.0 with your PC or CD- or DVD-burning drive, you won't even get the free e-mail support.
You might be tempted to turn to the Roxio Web site for help. But the site lacks a truly searchable knowledge base. All you get is a neatly organized page of downloads (patches and updates) and a list of fairly detailed FAQs. But if you have a unique problem or a squirrelly error message, the Web site can't help you.
User opinions
Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100out of 100 user reviews
Did exactly what I wanted it to!
Pros: It burned VCD playable on all my DVD players
Cons: None for me!
out of 100 user reviews
What a mess!!!
Pros: Haven't yet found any; I'm too busy trying to fix the problems caused by this installation.
Cons: Destabilized my operating system
I installed Roxio Easy CD and DVD Creator 6 and my iTunes software became corrupted. I uninstalled and reinstalled my iTunes and iPod software and lost my CD-DVD drive.
Roxio either doesn't answer the phone OR they supposedly give telephone tech support FOR A FEE!! And their online support page is "temporarily" out of service for maintenance.
The extended warranty company, from which I purchased 3-year coverage, won't help me because these are software issues.
Need I say "I'm disgusted!!"
out of 100 user reviews
Now Even Roxio's Tech Support Phone # Doesn't Work
Pros: OK when it works
Cons: Can't contact by computer or phone
I never have gotten this Creator 5 software to work for more than a week or two. Tried to update to the latest version but the connection times out.
out of 100 user reviews
Totally and completely useless.
Pros: It was free.
Cons: Too many to enumerate.
out of 100 user reviews
Tec help is the very worst i've dealt with
Pros: it was cheap..now I know why
Cons: Tech support and file types it won't burn
out of 100 user reviews
"easy" compared to what? Giving birth?
Pros: The labeling portion works somewhat well, but then avery includes that for free when you buy their labels.
Cons: This product is about as unreliable as they come. I was burning some CD's and then finally after having burned 23 CD's I put the 24th one in and it tells me "no supported drives can be found on your system" when I made no changes. However my other CD burn
out of 100 user reviews
Uninstalled it
Pros: Roxio 5.1 Lite Came with the TDK AID+880N DVD +-R/RW drive. Thought since it was TDK it would have a good name. Upgraded itself to 6.0 at some stage.
Cons: It had problems with a corrupt registry (code 19). I bought BHCA.com B's Gold Basic 7 for $19 and it worked perfectly. I left Roxio installed on my system. 3 months later I uninstalled a couple of other utilies, & all of sudden Roxio starts invoking
out of 100 user reviews
Mostly works
Pros: Lots of features
Cons: data DVD's are not always readable.Roxio classic will make data DVD's that I can't read on a machine that does not have Roxio, but the drag to disk will work OK.
out of 100 user reviews
Software Tar Baby
Pros: The support web site is nearly impenatrible. If your questioned isn't listed, you are dead.
Cons: Try to uninstall this product and you are doomed to MONTHs of a related window blocking execution of other applications.
out of 100 user reviews
DVD builder crashes XP
Pros: Has great features but they don't work. Has all the things I would like for building simple DV
Cons: Can make a few edits before the entire program freezes. If you get 10 minutes of editing your doing good. Story Board editor is my greatest foe.. Would be great if there was a project save in this module
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THIS IS TRASH - ABSOLUTE TRASH!
Pros: Intuitive interface.
Cons: Product does not work and apparently ROXIO does not care. ROXIO DOES NOT LISTEN TO THEIR CUSTOMERS WHO HAVE PROBLEMS! Their tech support is the WORST I have ever encountered. ROXIO comes with new DELL systems which is what I have (Dimension 8250 loaded)-
out of 100 user reviews
This Product is horrible!
Pros: Nothing Good To Say About It
Cons: It has screwed up my computer and cannot be deleted. When I attempt to delete the program it reinstalls itself and freezes the computer. I have to reformat my hard drive to get rid of the dang thing.
out of 100 user reviews
Piece of Garbage Crashed XP
Pros: Windows XP Pro machine with Computer Associates firewall and antivirus...ran flawlessly until I installed Roxio's Easy CD 6. Installation routine causes antivirus and firewall icons in system tray to disappear, crashed Quicken (all files lost), and "eras
Cons: Destructive installation, persistent and unwanted tray icons even though they were unchecked during custom install.
out of 100 user reviews
roxio 6.0 does a good job but is slow and has a tendecy to crash.
Pros: it is easy to use, and you can burn your mp3 files.
Cons: when burning mp3 files you cannot switch the order in which the files are saved on your computer. this becomes extrmely annoying when files are saved in a wrong order.
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What a piece of S___T!!!!
Pros: Relatively easy to figure out
Cons: Makes great DVD coasters. I've tried to make some DVDs by combining raw digital footage from my DV camcorder and a mixture of pics from my digital camera. This program is suppose to allow you to add your own music. Well after 5 hours of encoding time.....
out of 100 user reviews
The worst you can get
Pros: Ya right! Try and find one?
Cons: The software is good if it worked. I will never buy another Roxio software again. I have never been able to get the software to work. I have formated my hard drive and still had the same problem. I would only get about 10 min in and it would crash. I
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Improving, but still not ready for prime time!
Pros: Drag-to-disc
Cons: DVD sound quality still poor. No support because it was bundled with my DVD-RW drive.
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drag to disk is unusable
Pros: I liked the older version better, but this one is just as easy to use.
Cons: Drag to Disk creates disks that aren't readable on a different computer unless that computer has Roxio on it. XP doesn't recognize that there is anything on disk if Drag to Disk was used. Whats up with that?
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Buggy product
Pros: Simple menu, intuitive.
Cons: Very few platform problems until I loaded this. I've installed all the upgrades, and keep running into a problem with repetitive failure when trying to burn CDs-the drive won't recognize blank media. After many times uninstalling and reinstalling, was a
out of 100 user reviews
Won't work don't waste $$!
Pros: Nice box.
Cons: I've tried everything. I'm a MIS magager and Automation Control system programmer. I figured that if anyone could get it to run I could. I was wrong. Do not buy - Do not waste your $$
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Congrats on being the only program to freeze XP
Pros: Easy to figure out
Cons: Well, I've been running Windows XP for quite some time now and this is the only program I've used that freezes up or malfunctions in some way on a cosistant basis. I have a P3 1 gig processor and 256 megs of ram and Audio Central runs at a snails pace.
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Good tools...
Pros: The tools included give the user a good amount of options and work pretty reliably. The software puts several straightforward interfaces that are easy to use and can quickly and effectively do simple back-up operations that span DVDs or CDs, or burns. The
Cons: The software is spread out across a few modules. I've made two coasters in disc spanning operations. The DVD video disc authoring software and the compressor it uses aren't loaded with options (you might think this is a good thing).
out of 100 user reviews
Unstable, crashes, and interferes w/ Sonic MyDVD
Pros: Tries to do everything
Cons: Tries to do too much, very shallow. Interferes with my Sonic MyDVD. Crashes WinXP, unstable. Documentation is shallow
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absolutely horrible
Pros: not much
Cons: bad burns (pixelized), slow, audio and video sinc is off on long burns, limited options
out of 100 user reviews
Problems with CD-Writer recognition and Conflict with other burner-software
Pros: Great looks.
Cons: You need to have the correct OS and CD-writer for it to work. This however does not guarantee that it will not stop working sometime down the road when you install an incompatible apps. I'll go for Nero
out of 100 user reviews
Bad, Bad, Bad!
Pros: Easy to use
Cons: Well know issues with Windows 2000. I spent 2 days on the phone w/ tech support trying to fix problems that the company knows about. (invalid boot device screen) Finally got it fixed, only to have it reoccur later. They wanted to charge me $50 to fix i
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Recommended !!
Pros: I've Tried both, Nero 6 and Easy cd and dvd creator 6 and to be honest, both worked fine on my PC, But Easy cd and dvd creator is by far more easier and user friendly than Nero. I don't know Why so many people hate Roxio, may be they don't know how to use
Cons: Just a few minor bugs which i think will be corrected in the updates for the software.
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Great burning software
Pros: I really don't know why so many people have negative views about Roxio's ECDC 6. I installed the ecdc 6 platinum with no problem. The interface is great and integration is fantastico! I really prefer ecdc 6 over nero big time, as nero doesn't burn copyr
Cons:
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Makes Great Beer Coasters
Pros: Great interface. Dummy proof controls. Very understanding intructions.
Cons: I don't have enough room to tell ya all the problems this crappy software has created. Crashes my computer, doesn't finish burns, corrupted files, the list goes on and on. Unreliable and undependable is the best review I can give this garbage
out of 100 user reviews
Not worthy
Pros:
Cons: Has crashed our system twice. No worthwhile product support. Unstable disk copying features. Going for a refund...
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to buy this software is to enter the twilight zone
Pros: many features
Cons: -almost impossible to install -hard or impossible to penetrate online help, tech support, or customer service -Roxio responses take days or longer to arrive -any problems? you're on your own
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IT manager says this is junk
Pros: Came free with DVD burner
Cons: Do not buy this crap. Crashes system. DVDs do not work on other PCs despite that option being chosen. CD burning didn't work -wasted 1/2 day trying to get it to work. Junk.
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Works Fine If Your Not A Moron
Pros: The product does what it is supposed to do. I have read some of the other people's comments and they need to learn how to use their computers. Those are the people that don't know where the power button is, you know who you are! In short it works.
Cons: Doesnt allow you move the links on the menu screen to where you want in the DVD creator. At least I am unaware of how to do so just yet.
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Haven't hand any problems
Pros: Easy to use and good quality DVDs. I have been using it out of the box with no problems! I have not done any of the upgrades and that may be my saving grace. I have found it easier than Nero or any Pinnacle product and am very happy with the product.
Cons: Product support is poor but the online forums are very beneficial.
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Not worth the trouble of learning how to use it.
Pros:
Cons: 1. When installing v.6 photo albums made with v.5 are gone. 2.After making photo album with v.6 the only options are to email it to someone or to save to HD. Cannot burn to CD.(don't they know that emailing someone a myltimeg email is rude?) 3. sound tra
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Can't Install on XP Pro
Pros: Great Marketing
Cons: Can't burn CDs - "fixes" on website don't work - Version 6 is pure VAPORWARE
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DVD Creator Will Not Encode
Pros: Easy to set up, had no problem installing it.
Cons: Will not encode DVD's properly, and hangs my computer when coping DVD. That has never happend whit windows XP to this point... Rovio online support is a joke, it takes sometimes a week to get an answer and then there advice is to do the things you told th
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well worht the value
Pros: my fiancee makes mass produstion cd"s for him self as a dj and this si easy and works great i like it because ya dont gotta be a rocket scientist to figure it out and thses people who have so much problems it is a user failure not a product failure your
Cons: every one gives roxio sucjh a bad name i have never had to call for support it is that simple ad if your dvd"s dont work ya need to tweak an adjustment here and there!!!!!!!
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A BIG backward step Roxio!!! Its back to either version 5 - or Nero for me!
Pros: Lots of features (it appears at first glance)
Cons: Crashes the hell out of my otherwise completely rock-solid windows xp pro machine(s) and my two different (new) otherwise-perfect CD writers. Drag to disc is NOT an improvement over DirectCD - quite the opposite. Sounds good ... but it aint!
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CD'S Ok DVD's NO
Pros: dealing with Cd's no problem
Cons: DVD's are out of sync with sound track and gets worse as the DVD comes to the end.It's like those old Japanese movies.Great software for weddings,birthdays if like to laugh at the mistake of buying this product.Tried to find an update to remedy this probl
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pathetic product going back to a basic software
Pros: sounds like it would be good
Cons: almost lost my pc forever. This product should not be loaded on pc's with XP
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It's not that bad
Pros: worked with my older Yamaha CRW2100e. Once I realized it was a must to "test" the CDWR, the headache subsided a bit. At first, I received an error msg while trying to burn a music CD and the Disk copier did not recognize my Yamaha CDR. AFter I complted b
Cons: Instructions should cleary indicate "testing" your drive w/the "test" feature is a must be completed before actually trying anything. Maybe I rushed but I did not see anything that said to "test" the drive first. My TSID was not recognized on the online
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sorry I spent the money on it
Pros: Don't know. Haven't gotten it to work yet.
Cons: It took about 8 hours to download it, and when I went to install, got a blue screen and all I could do was unplug the computer. I can't get it to work. It doesn't recognize that I have a cd in the drive. I tried different brands and different formats. So
out of 100 user reviews
Dumbed-down instructions, flawed DVDs
Pros: Offers a number of audio options and some ease of use in video editor.
Cons: Instructions assume you are dumb and seems inflexible at times. The problem with DVDs is that the images colors change and they are too big for the TV screen on a regular DVD player. Customer support is iffy at best. If I could get the DVD creation to wor
out of 100 user reviews
Audio is out of sync with Video
Pros: None if you have to accept the cons
Cons: Audio and Video on DVD are several seconds out of sync. When you search their protected support pages, there are hundreds of complaints with no fix in sight. Makes the program worthless, and a waste of a lot of DVD's while figuring this out!
out of 100 user reviews
Having a lot of trouble with Roxio CD6
Pros: If you could get it to work, it'd be a fine product.
Cons: Won't copy certain tracks, won't copy certain CD's, won't do what it advertises and frequently locks up the machine.
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Installation causes loss of system restore on systems using Windows XP.
Pros: Has a lot of features.
Cons: Most DVD functions don't work. Drag to disc does not work. Worst of all, installation causes loss of system restore on scomputers running on Windows XP. This happened on my computer and that of a friend. The only way to get system restore back is to r
out of 100 user reviews
promises much but delivers little.
Pros: sometimes it actually does what it says when making audio CDs/
Cons: Does not recognize my CDRs; does not display contents of CDRs; so-called workarounds do not work around anything. Too expensive and unreliable. Froze up my XP, couldn't open the CD Rom tray unless I shut down the computer. Bad deal. I regret buying it.
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Great Features....(If they would work)
Pros: Promises to be the best in the business. Greta features listed. Everything you need.
Cons: Can't get it to work half the time. Took 5 hours just to get it to install.
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Very Disappointed in EZCD 6
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Crahsed Windows XP SP1
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Yuck.
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Crashed my system!!!!!!!!!
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What problem?
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DVD creation does not work
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Incompatible w/ Ver 5
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This diserve a 9.
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Much worse of a product
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Thank you Roxio!
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Rebate Requests Not Being Honored
Pros: Acceptable performance. All CD/DVD burning programs can be tricky at best. Previous owner of Roxio/Adaptec versions 4 and 5 as well.
Cons: Rebate requests with Roxio have degenerated into a farce game of automated email responses regarding rebate requests which are not being honored. Over the years, I have submitted computer-related rebates too many in number to count. Rebate requests have
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Flawed Installation Process
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Roxio Easy CD & DVD Creator 6
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Why Comparing with Nero ?
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Wow, this is really great.
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A big improvement over v5
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Perfect so far...
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Has worked ok so far
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I was a long time Roxio user. After this, I'll never buy Roxio again!
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this is cool!
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MORE NIGHTMARE THAN SOFTWARE
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Those thumbs-down are liars...
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Locked up my Dell when disk is inserted into DVD drive
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Alot for the money
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The Best: 10/10.
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Beware of Two Missing Key Features
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Messes up HP Machines
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Sorry I bought this !
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WHAT IS ALL THE CRYING??
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Lousy, convoluted interface
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Works great on XP
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It may or may not work for you.
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Adios to Nero & Hello to Roxio
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Creator 6 has it all! Look no more.
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Make sure your drives are supported!
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Bad news and they don't care
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Easy, Fast and Ingenious
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The new feature, "Drag to Disc" is remarkable and a great time saver!
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EZ was good when it was Adaptec
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Roxio doesn't deliver...again
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Upgrade Is WAY overpriced!
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Nice Upgrade over ver 5 Lite
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entire product line...junk
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looking forward to using it!
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Absolute garbage
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Good and Easy to use
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What????????????????????
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Works on XP but not worth $99
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Big Improvement over Ver. 5
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Version 6 Trashed My System
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Roxio Improves on the Best!
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