Clear Spot 4G (Apollo)

Pros: Could be a good service if run by another company.

Cons: THROTTLED, canceled for using too much "unlimited"? I've used internet since before there was a world wide web, never have I had this poor of service!

Summary: If you only read e-mail, it might be good. At approx.10 GB d/l a month you will join the ranks of thousands of users posting all over the web that their account is throttled.

First they claim it is automatically done at the tower during times of peak congestion. I'm a heavy user and could deal with this, if it were true. When it happens near 24/7 you start wondering how busy a tower really is at 3 AM. With ping times of 60ms I really can't believe it is due to congestion.

Their customer service is all off-shore and English training must not be in the protocol. They will have you cycle power endlessly and reposition modem etc. for any problem you call them with. They have one script and there is no deviation from it.

If you try to get answers on their FB page; most people complain of not receiving private messages promised to them by the hosts. I you resort to complaining they eventually delete your posts and your access to post.

If you are a heavy user, they will cancel your account for using too much "unlimited".

They won't put a number to what is considered over-usage of "unlimited" service, nor at what point throttling kicks in. This makes it impossible to avoid.

This was all part of my recent experiences with Clear. To be fair they did give me good service when I first started with them 2 years ago. When they upgraded my area to 4G a little over a year ago, it all went downhill.

If you don't watch much YouTube or stream Netflix to your TV regularly and want something mobile for e-mail and web-surfing (non-steaming)it might be for you. Most complainers state the service starts out good for a month or two before throttling kicks in. Beware the 15 day trial unless you ask up front about equipment restocking fees.