Entered CNET Catalog: 08/05/2004
SKU: 0706487000679
Manufacturer: Jabra
Manufacturer description
The completely digital GN 8210 amplifier utilizes state-of-the-art, digital signal processor (DSP) technology throughout to provide a flexible, customizable amplifier that gives the best sound quality with the highest degrees of protection against acoustic exposure and shock. The GN 8210 dramatically reduces incoming background noise by digitally enhancing the incoming signal and filtering out the incoming background noise. Its incoming volume adjustment feature automatically keeps the volume of all incoming calls at the same user-set level, and the adjustable audio/protection modes let the user tailor the GN 8210 to individual environments and preferences.Product summary
The good: Clear, noise-free signal; small form factor.
The bad: Doesn't include a headset; works with only GN Netcom headsets.
The bottom line: GN Netcom's GN 8210 is only one part of a two-piece noise-reduction solution for businesses that rely on heavy phone traffic, but it delivers as advertised.
Editors' review
- Editors' Choice: No
- Reviewed on: 12/07/2004
No larger than a typical PDA, the GN Netcom GN 8210 sits beside a regular landline telephone set and plugs into the phone's handset socket to digitize incoming signals using a DSP (digital signal processor). By digitizing the incoming call, the GN 8210 is able to filter out unwanted background noise while amplifying the caller's voice. Unfortunately, the GN 8210 won't work with a regular telephone handset and instead requires a GN Netcom headset, which is not included. Our review unit shipped with the lightweight GN 2120 noise-canceling headset, a $123 option. Your only other choices are GN Netcom headsets since the GN 8210 doesn't work with other branded units.
There are three buttons located on the front on the GN 8210: a sliding headset volume control, a Mute button, and a switch to toggle between headset and handset modes. A slightly curved panel on top of the unit lifts up to reveal a microphone-volume knob and an audio-mode switch that lets you choose between three levels of tone control, all of which provide protection against excessively loud, incoming sounds. On the right side is a nine-way telephone termination switch that's used to lock in a clear dial tone, and the rear panel contains headset, handset, and telephone jacks, as well as a power adapter socket and a plug for the headset stand (included).
Setting up the GN 8210 is a simple matter that involves disconnecting the handset from the telephone and connecting it to the GN 8210, then using the included handset cord to connect the device to the vacant telephone handset jack. The GN 2120 headset plugs into a proprietary jack that is hardwired to the amplifier. You then choose an optimal sound setting, and you're ready to go. To test the unit's noise-canceling features, we received calls from a construction site in New York City via a cell phone and from a roadside phone booth on the Long Island Expressway during rush hour. The results were impressive. On our regular, nonamplified phone, the incoming calls were overloaded with background noise, and the caller had to speak loudly to be understood. We switched over to the GN 8210-equipped phone and noticed a marked decrease in background street noise, and the caller's voice sounded smoother and less harsh, especially on the call originating from a cell phone.
User opinions
Select a User Opinion to view: 1 2out of 2 user reviews
great innovative product
Pros: helps reduce background noise significantly making communication very clear..
Cons: none...
out of 2 user reviews
Fantastic performance
Pros: The incoming noise reduction made it easy to hear all calls and improved our over all communication with customers.
Cons:
