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"Great Product" on by kennettville
Pros: We can now receive 5 or 6 bars all the time, even n my basement.
Cons: This unit does take an hour or so to set up, but worth the wait.
Summary: We live in a dead zone, so Sprint gave me the unit, plus no monthly fees. Sprint told me they no longer sell these to anyone, instead are sending them to customers that are in dead zones. Because this worked so well, we went from a basic plan, to an Everything plan.
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"Terrible product!" on by Soadnirvana
Pros: Works well, when it works...
Cons: Frequently loses connection/gps signal
Summary: We live in an older place that is sort of isolated, so it does not receive Sprint's signal. We called and complained to Sprint so many times that they sent us the Airvana Airave device (ours looks nothing like the one in the photo and is completely white). At first we were happy to have 4 bars (not 5 because this thing is not capable of giving us 5 it seems). For no reason, the device will drop the signal and the gps light will be off. It takes a few days (not an hour, not 24 hours) but a few DAYS to regain a signal. If you walk into the kitchen, the signal is lost. If you walk to your car, the signal is lost, if you drive off, the signal is lost. If you are NOT in the confines of your bedroom or living room, your signal is lost. I absolutely hate this product because when it works, its great, but 8/10 its not working! We thought we could rely on our cell phones only, but it seems we will have to get a landline after all due to family and friends complaining that they can't carry on a decent conversation with us because of this piece of junk!
We are glad Sprint waived the rental fee for a year because I wouldn't pay 10 cents for this thing. When they decide to start charging us for it, hopefully we will have a landline OR we will change providers.
Updated on Apr 28, 2011 -
"Works great, but getting there is the hard part" on by jordinhman
Pros: Works great. I get 5 bars now compared to dropped calls. I'd say thats a big step up. Great tecnical support. They have a direct line to AirRave support in the instructions without getting transfered all day.
Cons: Lots of variables that can create problems. Took me many hours and changing my service provider. Need better instructions. Will not work unless it gets a GPS signal for 911 purposes. Would be nice if we could bypass it, but I can understand having it
Summary: Does not work well with Clear ISP (or any ISP with 1mbps upload). Lots of delay and talking over each other because it was not in near real time conversation. We did a count test where one person on one end of the line counts even and the other person counting odd numbers. It was as bad as 20 seconds at times, but around 3 seconds delay on average. I actually switched to Timewarner which had about 2mbps upload and it works great. I could not tell the difference.
Poor instruction manual, but great technical support when you dail in (866-556-7310).
You must pass the GPS signal or it wont work (for 911 purposes). However, you just need to pass it on the initial startup. They give you a 50 ft cable with GPS module, so you can throw that line out the window and should be able to find signal easy.
Do not have to go from IPS Modem --> AirAve --> Router like the manual tells you. You can do ISP Modem --> Router --> AirAve. *goes back to poor instructions.
Can take a long time to initailize, like 40 mins.
Definitely better than a cell phone booster (or repeater as they are called). I bought one at Best Buy for $300 and it was a royal pain to set up. Once I did this, it only worked within 6 feet, even that was choppy. I got the AirAve for free by threatening to cancel service. They offered this as a solution and its is fantastic once I complete setup.
Once set up its great. I would have given 5 stars, but for reasons stated above, getting there is so hard so I gave 3 stars. -
"Warning- if Airave is not working, you can't call 911!!" on by kindigo28
Pros: Definitely better reception, most of the time.
Cons: Had to return the first one, then reinstall the 2nd (which is working much better). Twice the device blocked us from making any phone calls, even to sprint, and more importantly to 911!!!
Summary: The first time our phones didn't work, we were leaving the house. It wasn't until we were several blocks away that we could call anyone on the phone.
The second time that they didn't work, I called 911, just to see if that (as sprint said it would) would work. It did not. I received a message saying "You are not authorized to make this call" and then when I reported this, an account specialist called me a liar, saying you can always call 911. It wasn't until we unplugged the airave that our phones would work again.
Dangerous when not working properly, but much better reception when it works! Also, the "entire system" goes down from time to time (so they said, and then denied saying days later, after several calls). -
"Works great" on by Old_Computer_Dude
Pros: This is the easiest thing to install ever. I plugged it in. (OK, had to wait an hour) Done
Cons: I have to leave it out in the open. No big deal, but had thought it would just go in the wiring closet.
Summary: My employer gives us cell phones but I had poor service at my house. And my employer expects us to work from home. Problem solved. This thing works great and in my case I don't have to pay anything for it. I used to have to leave my basement office and walk out in the street to make calls. No more!
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