"Great Product"on by kennettville
Pros We can now receive 5 or 6 bars all the time, even n my basement.
Cons This unit does take an hour or so to set up, but worth the wait.
Summary We live in a dead zone, so Sprint gave me the unit, plus no monthly fees. Sprint told me they no longer sell these to anyone, instead are sending them to customers that are in dead zones. Because this worked so well, we went from a basic plan, to an Everything plan.
Pros The device sometimes works.
Cons Doesn't meet expectations and definitely not a silver bullet.
Summary A couple years ago after prolonged poor reception I called Sprint to complain and see if there was a viable solution to dropped calls and calls never even received. I run a home-based business so it is imperative that I'm not missing calls and that the call quality is exceptional. So they sent me the first generation of the Airave. From the start I was a little skeptical. They claim that it has 5000 sqft of extended coverage, but from my experience that is a serious over-exaggeration. I live in a 2000 sqft house and I got constant dropped calls from the farthest areas. Half the time when you dial *99 to make sure you're connected to the Airave the call just drops out.
I fiddled with the thing for almost a year, never quite sure when it was going to work, then without notice the thing quit working completely. The lights all went out and appeared to be completely lifeless. I called up Sprint once again and they sent me the newest model called Airvana. This time I rewired my internet connection and hung the device on the ceiling at the top of the stairs between my office and my bedroom. I figured that if I was within 10 feet of the device it might actually work somewhat efficiently. Believe it or not the quality really didn't improve much.
I tried the thing for the next 6 months or so never really sure if I was receiving every call or not. I even upgraded my broadband and cable modem to the highest speed available to see if the device's performance would improve. It didn't.
Yesterday I just got a new phone from Sprint (LG Mach). Immediately upon returning home from the store I tried sending a text. It didn't send. I went on to attempt to send up to 70 text messages and every single one was met with a "failed to send message". Once again I called up Sprint. The representative had me unplug the airvana then restart my phone as she updated something in their system. Then voila one finally sent. She then instructed me that I could hook the airvana back up. Immediately the text messages would not send again. I sent up to 50 texts and not a single one sent and this was within 10 feet of the airvana. The reception was spotty and even holding the phone up to the device I still didn't receive a single bar. So I disconnected the device and once again text messages would send with no problem.
Clearly the thing is a piece of junk and I have finally rid myself of this horrible invention. If you want to give it a go you can have mine. You'll find it for free somewhere in the landfill. And I'm seriously contemplating trashing Sprint all together.
Pros None that I can think of
Cons It does not work and they will bill you for it long after you return it.
Summary Sprint changed towers in my area and ended up dropping coverage at my house. They sent us a "Free" airave to make up for no service. It never worked and we sent it back in their supplied shipping. A year later they say they never got it and want us to pay for it or be reported to credit agency. Bad product, bad call quality, horrible customer service...Stay far, far away from Sprint and the joke of an airave.
Pros Works well, when it works...
Cons Frequently loses connection/gps signal
Summary We live in an older place that is sort of isolated, so it does not receive Sprint's signal. We called and complained to Sprint so many times that they sent us the Airvana Airave device (ours looks nothing like the one in the photo and is completely white). At first we were happy to have 4 bars (not 5 because this thing is not capable of giving us 5 it seems). For no reason, the device will drop the signal and the gps light will be off. It takes a few days (not an hour, not 24 hours) but a few DAYS to regain a signal. If you walk into the kitchen, the signal is lost. If you walk to your car, the signal is lost, if you drive off, the signal is lost. If you are NOT in the confines of your bedroom or living room, your signal is lost. I absolutely hate this product because when it works, its great, but 8/10 its not working! We thought we could rely on our cell phones only, but it seems we will have to get a landline after all due to family and friends complaining that they can't carry on a decent conversation with us because of this piece of junk!We are glad Sprint waived the rental fee for a year because I wouldn't pay 10 cents for this thing. When they decide to start charging us for it, hopefully we will have a landline OR we will change providers.
Updated on Apr 28, 2011
Pros Definitely better reception, most of the time.
Cons Had to return the first one, then reinstall the 2nd (which is working much better). Twice the device blocked us from making any phone calls, even to sprint, and more importantly to 911!!!
Summary The first time our phones didn't work, we were leaving the house. It wasn't until we were several blocks away that we could call anyone on the phone.
The second time that they didn't work, I called 911, just to see if that (as sprint said it would) would work. It did not. I received a message saying "You are not authorized to make this call" and then when I reported this, an account specialist called me a liar, saying you can always call 911. It wasn't until we unplugged the airave that our phones would work again.
Dangerous when not working properly, but much better reception when it works! Also, the "entire system" goes down from time to time (so they said, and then denied saying days later, after several calls).