Buy Microsoft Office Home & Student
- Average user rating: 2.0 stars out of 56 reviews Back to product review
- My rating: 0 stars
Full user review
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11 out of 13 people found this review helpful
0.5 stars
"Absolutely terrible!"
Pros: No contracts, but still nowhere close to worth it.
Cons: Terrible service, nonexistant support.
Summary: TERRIBLE SERVICE, EVEN WORSE SUPPORT. If all you want to do is make terrible sounding calls that get dropped all the time, it might be ok. But if you ever have a problem you need them to fix, wether it's a billing error (which happens a lot because their computers are so screwed up) their customer service is completely unreachable. I've called their support number probably 40 times (and that's not an exaggeration) in the last 3 weeks trying to get them to fix a problem, and they don't even have a queue! It says all agents are busy and dumps you out to the menu again. Also, don't believe their prices, they tack on about $10 more in various "fees" so they aren't nearly as affordable as they seem. Their wireless web service is useless, because they purposely block all sites but the ones that are their affiliates where they can try to get more money from you by selling you ringtones or whatever. STAY AWAY AT ALL COSTS!
