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Jitterbug user reviews

User Reviews

  • Rating Breakdown:
  • 5 star:
    4/12
    4
  • 4 star:
    3/12
    3
  • 3 star:
    1/12
    1
  • 2 star:
    1/12
    1
  • 1 star:
    3/12
    3
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Results 1-5 of 12
  • 4.5 stars

    "Senior Citizen Salvation" on by A-Platypus

    Pros: Great for the elderly to allow them more freedom and the family peace of mind.

    Cons: Longer battery life and better low-battery indications would be nice.

    Summary: We obtained two of these phones, and they have been great. One parent has very limited vision, but has we easily trained him to locate the proper keys on the phone to make calls and check voice mail. The other has Alzheimer's, and still can manages to use the phone properly (when she hasn't mis-placed it somewhere). These phones allow the technology-challenged to maintain a degree of independence that they wouldn't ordinarily have. We feel much better when our parents venture out on their own, or are home alone.

  • 1.5 stars

    "Jitterbug is for the vision impaired only." on by klwbrown

    Pros: It has large buttons and easy to read. The menu is easy to follow to find what you are looking for.

    Cons: It is not for the hearing impaired. The volume can't be adjusted loud enough to hear it ring if a person is hearing impaired and in a crowd of people or where there is a lot of noise.

    Summary: I mainly dislke the product because of the ringer volume. I have a hearing problem and this product was advertised for the elderly. I guess the designer only thought the elderly were just going blind. Well some of us are going deaf also.

  • 1.0 stars

    "Look elsewhere! See my review of Feb. 14, 2009" on by jmoore25

    Pros: It is a good idea, but Pantech Breeze is just as good for seniors

    Cons: It is too expensive and service is terrible.

    Summary: Hey CNET! Don't you pay any attention to user reviews?????

    My Mom-in-law really likes her Breeze.

  • 0.5 stars

    "2 phones - both are horrible" on by netta035

    Pros: simple functions, large digits

    Cons: Both have terrible batteries, keep crashing, often don't ring - one had to get a new battery at the ripe old age of 2 months. We have to charge them all night long in order to keep the charge going for the day.

    Summary: These are supposed to be for the elderly but in an emergency, you have a dead (crashed) phone. I'm angry because I'm stuck with a fairly new phone which wasn't cheap and can't be accessed by another provider. Thank God I didn't sign on for a contract. We'll both be closing our accounts soon.I wish AARP would stop promoting them.

  • 3.5 stars

    "Surprising outcome resolving compaint" on by FredSchecter

    Pros: Jitterbug was proper choice for 89 year old dad with Parkinsons. Not too complicated with unnecessary tasks. Tech Support responsive, but might require seeking "higher ups" if problem with billing

    Cons: Some sense of bait and switch when they changed their policy from limited usage to unlimited. Was not informed until two months of excessive usage (by $250 more per month!) When I first contacted, the response was inadequate so I spoke to a "financial rep

    Summary: THE ACCOUNT NOW HAS A CREDIT OF $396

Results 1-5 of 12

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