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- Average user rating: 2.5 stars out of 29 reviews Back to product review
- My rating: 0 stars
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4 out of 4 people found this review helpful
5.0 stars
"Great Service and Outstanding Customer Service"
Pros: I love everything about this service! It was super easy to get started. Their customer service is the best I have ever experienced and I love the way I can manage everything about how my daughter uses her phone & it's affordable and worry-free.
Cons: The only con I can think of is that I didn't buy her a Kajeet phone sooner.
Summary: My daughter is now 12 years old and I didn't think she was old enough to have a phone. My sister bought her a Rumor for her birthday because she has had the Kajeet service for a couple of years for my niece and nephew but they are older. When we got the phone my computer was broken and I had to call their customer service number. They were so friendly and patient even though I had a whole bunch of questions. My sister just liked Kajeet just because it is a pay as you go service, but when I called to get the phone turned on, I found out so much more. I expected to use this phone on a trial basis because I was sure that Macy would be too young for it or I would end up paying too much, but after the customer service explained everything (and stayed on with me for about 45 minutes to make sure I understood) I ended up buying a plan with ten minutes and unlimited in and out texting that automatically comes out of my debit card every month. The person I talked to even gave me $5 free to get me started! Also, she set it up so that Macy can't use it at all during school except to call me or 911 and the same thing at night when she's supposed to be asleep. Macy loves the phone because already she is so fast at texting. I think that we have communicated more since she got the phone than ever before. I get texts all the time from her. How cool is that? She already has so many pictures on it of everything under the sun and videos of the cat. Plus, I don't have to worry about her losing the phone (or her getting lost) because I added GPS find a phone for just $10.
I have been telling everyone I know about Kajeet. I have never written a review about anything before but I want other parents to know about this too. Next, I'm going to get one for myself!
