Simplify your laptop buying
- Average user rating: 2.0 stars out of 26 reviews Back to product review
- My rating: 0 stars
Full user review
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0.5 stars
"HORRIBLE TERRIBLE SERVICE-Nightmare to cancel"
Pros: None that I can think of
Cons: POOR signals, expensive, hard to cancel.
Summary: I had ALTELL for a few years and over the past year I noticed the signals becoming poorer and poorer. I finally had enough and tried to cancel (my contract expired over 2 years ago). When the guy was trying to sell me another contract, he believed it was me. WHEN I SAID THIS IS NOT UP FOR DEBATE-he suddenly became VERY rude and insulting and said "I don't believe who you are." Yet he believed me when discussing buying another contract. He told me to go to Walmart and show ID. I complained to his supervisor and after 2 hours I got the service disconnected. THANK GOD!! With poor reception and endless red tape to cancel, even intimidation.
IF YOU LOSE YOUR PHONE YOU ARE SCREWED-if you have insurance you must file a police report. Hassle. Get a prepaid phone. It's much better, cheaper and no hassles, NO HIDDEN COSTS. (I LOVE my Net-10 phone!!)
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