"Making calls = Mess-ups!"1.0 starson by michelletech
Pros: Texts get saved as thread conversations so it's easy to review text convos. It's pretty- I like seeing it sitting next to me on the table. The screen is big, so nice to look at photos.
Cons: After 2 months I had to get a replacement- when I made calls, half the time the person couldn't hear me for 10 secs, tho I could hear them, so lots of hang ups. Then phone died- couldn't use AT ALL. Replacement phone has SAME problem w making calls.
Summary: When I make any call, about 50% of the time there is a 5 to 10 second delay in the person hearing me, though I can hear them saying "hello? hello? hello?" I get hung up on every single time I call my work- my phone never works to call work for some reason- they have a land line, they don't have caller ID to know it's me and wait out the lag time, so I have to borrow phones any time I want to call my work, which no one can explain to me. A week ago I sent for a replacement phone bc I have a one-year warranty and I can't stand this poor connecting quality. While I was waiting for the new one, the one I had actually completely died- the screen went black, couldn't receive or make calls or texts- the people in the AT&T store had no clue and said to wait for the new one.
I got the replacement LG Neon and it had the exact same problem connecting my calls. I still can't call my work 100% of the time for some reason and half my other calls begin with confusion as I can hear them but they cannot hear me for 5 to 10 seconds. I called AT&T to try and get a different phone since I don't trust this one at all now, and the supervisor told me he could not exchange my phone for a different one. When I asked if I would have to just keep sending for a replacement LG Neon indefinitely if this problem is reoccurring, he actually answered me "no maybe 5 or 6 replacements and we'd consider exchanging for a different phone. This is just your first replacement." Then he mumbled something about how he understood it was frustrating.
This phone is pretty good for texting (though I kind of miss the old T9 function of my old phone, which helped keep my spelling correct and allowed me to change between puntuation and letters more easily) but I find this outgoing call problem to be VERY FRUSTRATING and dissapointing to have happen in BOTH of the LG Neons I've now owned in the first 2 months of purchasing it new.