Pros nice QWERTY keyboard. good sound clarity on in the ear and on speaker
Cons touch screen
Summary I don't like touch screens so this review may not be helpful to you if you do like them. I figured I'd try this one since I loved the slide out QWERTY keyboard and the phone got such great sound quality reviews. I primarily use my phone as a phone so sound quality is a crucial issue for me. It is a good phone however, if you are not a touch screen fan or if you do not have nimble fingers, I wouldn't recommend this phone. In order to dial a number you have to go through a combination of at least 3 keys/menus - if the phone is locked, you have to unlock it, then hit the dial pad and then dial or use the speed settings. This is very problematic if you drive a lot, as I do. It's also just annoying. Talking on the phone should be simple, but it isn't with the Rumor Touch. Also, if you want to make a call from your call history, you have to use the mini-chicklet sized buttons on the touch screen - I am a mid-30's woman with relatively small fingers. Despite that, many a time I've mis-hit the screen and gotten the wrong result. That said, I like the weight of the phone, the ease of use and the style. I never texted before getting the Rumor Touch and it has been a breeze. I think I'd be in love with the phone if it had hard keys for dialing. As an aside, a word of warning - if you are not sure about getting a touch screen phone, be careful where you buy - if you buy directly from Sprint they will charge you a $35 restocking fee once the phone is activated. I didn't realize this (my bad). If I had, I would've bought from Radio Shack as I usually do. The only reason I bought from Sprint in the first place was to avoid the $18 activation fee on my upgrade. Now I have to pay the restock fee, PLUS, in case you didn't know - once you ask Sprint for a return kit, if they don't log the phone back into their system within 30 days, they will charge you a $200 fee - REGARDLESS of if they received the phone back. So, if you change your mind about returning the phone, not only will you be out the $35 restocking fee which they take up front and will not refund to you, but they will also further charge your credit card $200 for the inconvenience of having sent out a return kit. BOTTOM LINE - DON'T BUY DIRECTLY FROM SPRINT.
Pros The phone is inexpensive and sound quality is good.
Cons Unless you have preset up a group, it is not possible to send a message to multiple recipients. How lame is that!?!?!?!
Summary I didn't have the phone for more than a few days. Scrolling on the touchpad was next to impossible. This made accessing menus that didn't fit on the display screen more time consuming because you had to slide out the QWERTY keyboard. Setting an alarm time or entering a time for a calendar event was very frustrating. I'll play with the phone a few more days to see if I get used to it but most likely I will end up returning the phone to Sprint.Finally figured out how to send message to multiple recipients (no thanks to Sprint Customer Support). It's more cumbersome than other phones I've used. Still trying to get used to this touchscreen.
Updated on Jul 10, 2010
Pros good pictures
Cons Locking in and not allowing me to hang up creates overage charges and sloppy ends to my phone calls
Summary I hate my phone. It locks in during phone calls and does not allow me to hang up, creating overage charges. The Sprint repair guy says it cannot be repaired and he is seeing a lot of problems with this phone. Sprint is dragging its feet letting me replace this phone and I am still working on that.
Pros User friendly
Cons After a month and a half the phone stopped working totally
Summary Phone worked great until about three days ago. I went to use my phone one evening when I realized that it seemed to reboot it self but wouldn't complete the process. The screen kept flashing the Rumor logo with a "please wait". I couldn't turn it off or on either. Took the battery out to see if it would help, but nothing. Phone is in the shop now and I am being told this a common occurrence with the phone. Apparently nothing can be done and now I am looking at getting a refurbished phone because I am past the 30 day guarantee. Nothing like paying full price for a phone, having it work for less than 2 months to only end up with a reject that will probably do the same thing in the future!!
Pros Good texting qwerty board. Easy to use.
Cons Touch screen is frustrating. Low quality, durability. Camera is grainy.Calls drop.
Summary While I love the Rumor design and qwerty, this is my third Rumor, and they all end up having the same problem. The touch screen is off and won't calibrate, the phone reboots sometimes when sliding closed, delayed reaction with texts and touch screen. I have to frequently take the battery out and restart the phone just to receive texts. Frequently I accidentally "cancel" texts because the reaction time is so slow I end up trying to send a second time . I won't bother buying a Rumor again.