"Good Phone, Lives up to Expectations"3.0 starson by keagkid101
Pros: Full QWERTY keyboard with adequate space, Hello UI, good for internet browsing, easy to text
Cons: Somewhat unresponsive touch screen, vibration whenever touching touch screen (can be turned off), noise made for every key you touch (can be removed but only when on vibrate or silent), lack of settings for personalization.
Summary: I've had this phone since August 2010 and I can say its decent, especially for an avid texter or for a teen who doesn't really care much about anything besides texting and going on Facebook on-the-go. I would not recommend keeping this phone over a year....you will get bored of it. The touchscreen is not the best: it feels cheap, and is sometimes unresponsive and gets laggy, especially when scrolling down/up a page. The vibration when scrolling through or touching something on the screen can be bothersome, but it can be removed. I do not like vibration but I keep it on because it's even worse without it! Every single time you press any key on the phone, it makes an annoying beep. This can only be turned off when on silent or on vibrate.
The phone is also not good for personalization. There is a very limited amount of available ringtones and pre-loaded backgrounds. You can't change anything about the layout/appearance of the screen. I wanted to change the colors of the home and clock screen, as it is a very dark color. Can't change that.
The mobile internet is good for only checking email or updating a status on Twitter or Facebook. IT IS NOT GOOD FOR PROLONGED INTERNET USE. It is bothersome to scroll up/down a screen, especially when its laggy. Internet pages load slow unless the website has a mobile internet page. Youtube has terrible video quality, and the screen is tiny. Plus, YouTube drains the phone's battery quickly, as does the MP3 player. So, if you plan on using this phone for web browsing for over 5 minutes or you plan on watching a lot of Youtube, I would not suggest this phone.
There is also a huge lack of apps....the only ones available are used to purchase something, such as a ringtone or a background. There are no game apps. The best part of Virgin Mobile is the replacement policy. I had my phone in the front pocket of my backpack, and I dropped my backpack front first onto the ground, and the screen cracked internally. I called VM, and they shipped me a refurbished phone for free.
Overall, the phone is good for about a year, then I would suggest an upgrade. I plan on getting the LG Optimus V even before having this phone for a whole year.