"Best phone I have ever owned...needs software update"4.0 starson by Turbojimmy1
Pros: Best phone ever. Auto-focus camera awesome. Detachable keyboard is pure genius. Solid battery life. Texting is a joy with the keyboard. Looks different from other current phone models. It's like two phone in one.
Cons: Low resolution camera for such a new phone. Touch screen unresponsive a lot of the time. No auto-complete or spell check while texting. Web browser hard to use, locks up and hard to read. Software glitch that causes phone to lock up (see below).
Summary: I have been looking for the ultimate text message phone for years. I love to text. I have been with Cricket for 4 years then switched to the new Boost Unlimited plan last week...and what a nightmare. 5 days into my Boost service I switched to Verizon. I have had a Verizon work phone for 10 years and have never had any problem but used the Cricket as my personal and home phone mainly for the unlimited service and my fear of commitment to a contract service.
Well, after my miserable experience with Boost I decided to take the plunge and go ahead and sign a contract and get a phone with new technology. So I chose Verizon and the Versa.
I was immediately happy with the Versa. It is compact, has a vivid display and the detachable keyboard is incredible.
Like most of the reviews on here it took me a day or so to get used to texting with it, I was so used to the the t9 texting that the keyboard was strange to me. After about a day I was really into it. I don't think I could ever go back to a flip phone, which was my biggest fear when I bought it because I have never owned anything other than a flip phone.
After I got the phone all set up to my liking I can honestly say that I love it. It's not much for web use, but for calls and texting it is really good. The only things I would change is add predictive text and spell check to the text function. Also LG could eliminate a few steps in sending texts to make it even better.
Here are the few things that I don't like about the phone:
1) A lot of times you have to hit the touch screen multiple times to get it to respond, even though you get visual and touch feedback that the phone received your command.
2) I am on my second handset because of a glitch with my first one. After calling LG tech support they recommended that I return it under warranty. Verizon was kind enough to swap it out for me on the spot no questions asked, but the new handset has the same issue. For all those that own a Versa try this...set your phone lock screen saver to one of the "fun animations" either the world clock or the cube. After the phone locks and goes to one of these screen savers and you receive a text don't immediately check it, let the phone go back to lock mode. At this point the phone will not respond to any input...either through the touch screen or the function keys on the side. The only way to unlock the phone is to remove the battery and reboot the phone. This is obviously a firmware glitch that will hopefully be corrected in the next software release.
3) When using the phone in the stand alone mode (without the keyboard attached) the 3 main menus will not rotate with the phone. I have tried on two different handsets and still nothing. They always stay in the portrait position no matter how you hold the phone. All of the sub-menus rotate with the phone and when the keyboard module is attached these menus rotate with the phone. I hope that this function is something that can be updated with a software release as well.
All in all I totally love this phone. Honestly I always thought Motorola would eventually come out with my ultimate phone, but due to my recent lack of satisfaction with Motorola products and customer service I'm glad I decided to try something else. The Versa has a few glitches, but is a fantastic phone, especially if you like to text. Even with the issues it has I wouldn't trade it for any other phone on the market. I just hope that Lg addresses these small issues and corrects them and maybe offers a few upgrades in the Versa II. A camera with a resolution more in line with current offerings would be a good start, as well as spell check, predictive text, and a more responsive touch screen and web browser. Thanks.