Pros Display, call clarity, feature set
Cons Bluetooth functionality, Inaccurate marketing and publications
Summary As a photographer, it is important to me to have my photos on my phone as wallpaper, etc. One's not taken with the phone, but with my camera and transfered from my computer to the phone. Odd as it may be, Bluetooth image transfer capability was my number one criteria for selecting a phone. Though Verizon's Bluetooth functionality chart shows FTP (file transfer capability) for the LG VX8350, I waited until the Venus came out so I could compare the phones before I purchased.
After looking at them both, the LG VX8350 still seemed like the way to go. The phone itself is fine--much better than the RAZR I turned in several months ago--and I would have rated it higher had I felt Verizon had been at all honest regarding Bluetooth.
Verizon's website shows FTP capability for the LG VX8350. The users manual specifically states, in several places, that I can send and receive images via Bluetooth with the LG VX8350. The menu on the phone has an option where I can send and receive images via Bluetooth. An insert added to the box did state the menu on the phone was incorrect, and should have stated "Basic Imaging - Allows sending and printing of non-protected images for storing and printing."
Unfortunately, none of this is accurate; when I try to send an image via Bluetooth using the phone's menu options, the phone beeps and shows an error message stating Image Transfer not supported. Similarly, I can't access the images with my computer's Bluetooth file exchange. Why?
Well I called technical support and they told me the phone doesn't support it. I asked why then all the literature states that it does, and instead of answering me they transfered me to a representative at LG. Ironically, she told me that Verizon specifically blocks the phones Bluetooth capabilities for images and ringtones in order to boost usage of their "pay per use" services. She also told me the new Venus phone is similarly blocked and added that similar phones at ATT don't have such blockages.
Subsequently, I noticed in the "My Sounds" options menu, Verizon has removed the Move option (as shown in the user's manual) in order to prevent those from being used as ringtones.
I realize that Bluetooth functionality is probably not that important to most users, but I think dishonesty is. I am very disappointed in Verizon and their representatives with this matter simply because I believe they are not accurately presenting the facts about their phones. I also don't like having to pay Verizon to move files that I own, between a phone that I own and a computer that I own, and I don't think most customers would, either.
Pros MicroSD slot, call clarity, fast, MP3 player, internal antenna
Cons No external vibrate shortcut, no "lock" shortcut, no belt clip included
Summary I got this phone to replace my old 3-way LG VX6100. So far it seems to be a great little phone (very light weight). Call clarity/quality seems pretty good (better than my 6100) which of course is the most important thing in a phone. My old 6100 had the ability to go into Vibrate mode by holding down the external volume key for a few seconds; this phone doesn't sport that feature and it'll be a bummer living without it (my wife's 5200 also doesn't so maybe my 6100 was just special). This phone's camera doesn't have a flash, but I don't care personally.Updated
I realized I wasn't clear in my review about the vibrate mode. I know that you can toggle the vibrate/manner mode using the "*" key. However, on my old 6100 I could ALSO use the outter volume key to toggle it (without having to open the phone). For me it's just an old habit I'm having to forget about.
Pros Great sound, lots of features
Cons speakers in the back
Summary My speakerphone was also screeching like feedback and then I figured it out. If you turn off the Voice Clarity feature the speakerphone will work fine (even in the middle of a call). I almost believe that is a feature that isn't meant to be used with speakerphone and is maybe deactivated if speakerphone is turned on before a call is made. Regarding the rest of the phone, I love the sound it produces and the vivid screens. The phone has a very clear sound during calls. I'm hoping the battery works as described.
Pros nice calling features; good viewing screen; dual world clock display
Cons battery life is terrible; speakerphone screeches; cheap feel
Summary I just purchased this phone a week ago. It was an upgrade from my LG VX8300. The VX8300 was a great phone. I wanted another for a second phone and was forced to upgrade to the VX8350. The Verizon sales person here in NJ told me that this new model was even better than the 8300. He said it had better battery life. I know know that was an outright lie. The Verizon 800# customer rep confirmed that fallacy. The new battery was draining faster than the 8300. I found myself recharging every other day. I could usually go for almost 4 days with out needing a charge on the VX 8300. The icing on the cake was while I was using the speakerphone, it had a deafening feedback screech that gave my ears a whallop and drew comments from the other parties on the call. Here's the best. I went to the Verizon company store where I purchased the phone to have the battery and feedback screech checked out. Of course the tech found nothing wrong. On my way out I mentioned my troubles to the floor manager. He suggested that I get a new phone under their 30 day replacement deal. While I was at the customer service desk waiting for them to fill out the paperwork, I took a call on speaker. The phone howled to the point that the customer service reps asked me to shut the thing off because it was driving them crazy. (sweet payback) I got the replacement VX8350. Let's see how this goes.
"battery life solved"on by 104wb
Pros sound quality, music capability, microSD expansion
Cons clear button too close to down arrow
Summary When my 2 year old LG got to the point of going from full charge to dead in 2 days of non-use, I upgraded to the 8350. I wanted the mp3 capability and the ability to store my entire music library, which the microSD affords. I'm very happy with the music sound quality; sounds as good as my Creative Nomad Jukebox. I bought the extended battery so I'd never be inconvenienced by a discharged phone. After 'breaking in' the battey, I was shocked by its 3 day no-use battery life, full to dead. Standard battery was 2 days. I went to the Verizon store, where I was told 2-3 days was normal, and made to feel somewhat foolish for complaining. Subsequently, I discovered that by leaving the clear vinyl film on the inside screen (shipping scratch protector), one of the arrow keys was always being pressed when the phone was closed and in its holster. This must have created a current drain. With the film removed, battery life is easily twice as long, with at least 3 days of full 4 bars (no use, sitting on dresser). I found the problem when I noticed that one of the external volume buttons would only work when the phone was removed from the holster, and pressure was relieved on the clamshell. Now, I am very happy with the phone. Biggest complaint is that the CLR button is too close to the down arrow, which results in a lot of cancelled actions as I scroll through menus.