Pros I really like the phone and its features. The design is sleek and I like the option between touch screen and keyboard. I have only had it for about a week, so I am still learning the ins and outs, but I have been mostly happy with the phone.
Cons Problems with the slide screen, and camera delay.
Please see explanation below.
Summary First, and most important, more often than not the phone does not recognize when I open up the slide keyboard. This is really annoying and makes texting difficult when you have to use a traditional T9 on the touchscreen because you can't get the phone to realize that the keyboard has been opened. The T9 is also less than intuitive and won't even put the ' in I'm for you. I'm not sure if the slider issue is a universal one, as I haven't seen it mentioned in any reviews I've looked up. The phone is relatively new to the market, though.
The camera also has about a half second delay from when you push the button to when the picture is taken. Makes it hard to take decent pictures of anything that isn't completely stationary. I have a 6 month old son and spent 15 minutes yesterday trying to get one photo of him smiling before he moved his head that I could use for my background.
The phone looks cool, and I like some of the features, but the issues listed above are probably a deal breaker for me. I will be going back to the AT&T store to either get my phone replaced or swapped for a different one.
Pros QWERTY keyboard, touch screen vibrations, works with stylus (or pen), call quality, speakerphone, compact, battery life, customizable, camera.
Cons Browser could be better, wallpaper doesn't rotate
Summary I have only had this phone for 2 days but so far I am LOVING IT! I couldn't decide if I wanted to go with this one or go with the Samsung Impression. I am really glad I picked this one especially for how much cheaper it is.
One thing that I want to point out about this touch screen is that unlike the iPhone (which I had), you can use a stylus pen or any other pointed pen/pencil with it. Sometimes when I am on the browser my fingers are too big to click on a small link, this is where a stylus can be handy!
The keyboard is a little cramped but you get used to it very fast. I love the touch screen vibrations it has. Whenever you touch the screen the phone vibrates ever so slightly to make it feel somewhat like you are really pushing buttons.
The call quality is great and LOUD, the speakerphone works well too. I haven't had any problems with batter life yet either (and I text a lot). When you slide open the QWERTY keyboard the wallpaper doesn't rotate although all the menus and button icons do (not too big of a deal).
Overall, I would definitely recommended this phone!
Pros Touch screen interface is very good once you get used to it
Loud volume via earpiece
small, compact size
auto correction for texting works well
Cons external speaker volume for ringtone, message tone, and alerts too low
Summary I initially got the Samsung Impression, which I also got for my 2 teenage kids. After a week, I returned the Impression, not because it was not a great phone but there was no voice dialing and it was a bit too big. The Xenon is smaller, more compact, and has a nice display. The main reason I liked it over the Impression is that it has voice dialing and speed dialing from the keypad; both mandatory features if you use your phone while driving with a headset.
The talk volume is very adequate, but the external speaker is not loud enough. If I put the phone in my leather belt case with the magnetic closure, you can barely hear the ringing and the vibration is also weaker than other phones I have had. If you carry the phone in your pocket, this would not be as much of a problem. My previous phone was a Motorola V3xx which was VERY loud even in its case. Maybe this is typical of LG.
All in all as my first touch screen phone, I am very happy with it
Pros Well after 3 days and the phone broke, I don't have a positive to list. And, ATT service stinks. They tell us it is not warranty and are happy selling junk.
Cons Display screen broke on the 2nd day of use. It was not dropped, damaged or abused. ATT refuses to stand behind products they sell. Do not buy.
Summary Move from ATT to a different vendor and do not buy this phone. It is piece of junk.
Pros touch screen, full QWERTY keyboard.
Cons Everything else.
Summary I have had this phone for the past three months, and ever since i've bought it its been freezing. I have gone through 4 LG Xenons and I've gotten the same result for all of them.