"Not easy to use all features!"2.5 starson by SandiBird1974
Pros: Nice keyboard; easy to send messages; hearing aid compatible; love the red color; takes great pictures
Cons: Must use multiple steps to dial an extension; must unlock to set on speaker; had to access a website to get a user manual that doesn't tell you how to do everything with this phone
Summary: I took this phone to AT&T to find out how to dial extensions, they could not figure it out and told me the phone was defective. Then I took it to Radio Shack, where I bought it. The fellow spent 45 minutes figuring it out for me. You must do 4 different steps after you dial a phone number to make it dial an extension; ie: Press 1 for English, etc. He said he has never seen a phone set up like this one. I would not recommend this phone!