LG Xpression (red, AT&T)

Pros: Qwerty keyboard, god quick messaging phone, doesn't need a data plan since it is not a smartphone

Cons: Too hard to use, not a very user friendly phone.

Summary: I thought I would upgrade because after 3 years, my other phone,Pantech Ease had poor sound quality. I had this phone for 3 days and returned it, it was the most frustrating phone I have ever had. Like the other reviewer, I couldn't use it to dial extensions or do keypad responses to automated calling systems. I tried to call A,T &T to pay my bill & when it asked to dial "1" to verify the number I was calling about, it was totally unresponsive, I even tried to use the qwerty keyboard to key in the number, still no response. After multiple tries, I gave up & took the phone to A T &T & was told it was defective. Also, while using the phone, the screen locks every few seconds, even if you have the screen lock turned off. Trying to get widgets off the home screen was difficult, too. The guy at AT&T actually did that, even though he did the same thing my kids & I did for 2 days, not sure why it worked for him & not us, but oh well. This is just a very hard phone to operate, I returned it & I'm going to give the Pantech Swift a try. I am very simple, I don't want a data plan & just need a phone to make calls & text. The choices of non-smart phone are dwindling & I hate that we are forced to purchase a data plan in order to have a decent phone.