- Average user rating: 2.5 stars out of 28 reviews Back to product review
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User reviews
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1 out of 1 people found this review helpful
2.0 stars
Pros: Truly unlimited calling and texting for a good price.
Cons: Very limited coverage area, spotty quality, and a poor excuse for customer service.
Summary: If you live in one of the few coverage areas, don't plan to travel with your phone, and have no reason to call customer service, then MetroPCS is probably a good choice for you. I must admit, they mean it when they say unlimited. Unlimited calling a... read more >>
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1 out of 1 people found this review helpful
2.0 stars
"Love the plan, service is terrible"
Pros: Convenient, economical
Cons: Horrible customer service
Summary: This is a great service and I hope they will work on their customer support, it is very, very bad. I have been a Metro PCS customer for 2 years and every time I've had to call them I get a headache.
First, you have to figure out how to get pa... read more >> -
1 out of 1 people found this review helpful
4.5 stars
"Excellent Service and Experience"
Pros: Free Long Distance; Free SMS; CHEAP Web
Cons: CDMA; Roaming Fees; No Windows Mobile Phones
Summary: IMHO, MetroPCS is the best cellular provider I have had, to date. I have previously used Sprint, Verizon, T-Mobile, and Cingular.
The great thing about MetroPCS is there is no contract, and no per-minute fees. You pay a flat rate each month,... read more >> -
1.0 stars
Pros: really poor customer service. its cocisedered ghetto service, called getro! really bad customer service. whe works, it ok.
Cons: kyocera is a crappy phone. k.312
Summary: exremely poor customer service. thre clue is the three stooges intro,
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4.5 stars
"HARD TO BELEIVE I WAS PAYING OVER $100 FOR A SINGLE LINE!!"
Pros: NO CELL DROPS(USES VERIZON TOWERS) OVERALL IF YOU TEND TO STAY IN YOUR STATE METROPCS IS A GREAT CHOICE
Cons: LOUSY CUSTOMER SERVICE. BUT YOU REALLY DONT NEED TO EVER CALL THEM.AS EVERYTHING IS HANDLED ONLINE AND SINCE ITS UNLIMITED YOU WILL NEVER HAVE "BILLING ISSUES"
Summary: I remember when metropcs first came out and I heard about how horrible they were.. I stayed away from them.. at the time I had verizon wireless. I used to work at Circuit City and I remember a verizon wireless rep telling me how metro is actually us... read more >>
