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overview
Product Summary

MetroPCS offers a basic phone selection, but its service plans come with few restrictions.

CNET editors' take

  • Reviewed by: Kent German
  • Reviewed on: 06/07/2007

Editor's note: Because evaluating wireless coverage requires experience with the network in a wide variety of physical locations, CNET does not rate wireless carriers. We can, however, tell you everything you need to know about the major carriers. We invite your feedback and ratings in our user opinions section; the more input we get from around the U.S., the better our users can evaluate coverage at a national level.

Serving 4 million customers in select markets in Georgia, Florida, Texas, Michigan, and California, Dallas-based MetroPCS is a CDMA carrier that offers unlimited minutes as a feature of all its calling plans. Also, it doesn't require a contract from any customer, and it doesn't place restrictions on the time of day you call. Yet there is a trade-off, as many basic services like voice mail and caller ID can cost extra. Like other regional carriers, MetroPCS coverage roams onto other carrier networks outside its home area. As such, its suited best for users who make most calls locally. Its handset roster tends toward no-frills models, and it does not carry smartphones. Available features include e-mail, text and multimedia messaging, instant messaging, wireless Internet, and a mobile mapping service from MapQuest.

Things you should know:

  • As a CDMA carrier international coverage is limited.
  • Most plans include free long distance and unlimited text messaging.
  • There is no activation fee and the first month of service is free for all customers.
  • Unlimited directory assistance is available for en extra fee.
  • Carries mostly Motorola phones but also includes select models from Nokia, Samsung, UTStarcom and Kyocera. Smart phones are not available.
  • Because MetroPCS does not require contracts its phones are more expensive than with other carriers.
  • Roaming outside the carrier's native coverage area may cost extra but you can buy prepaid roaming minutes at a discount with the TravelTalk program.
  • Not all plans include free voicemail, call waiting or caller ID. Also, other services like 3-way calling and call forwarding are extra depending on the plan.
  • The MetroWeb service offers unlimited wireless Web access for a flat monthly fee.

Fast facts:

User opinions

6.1/10 Average user rating from 21 users Good

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Where to buy

MetroPCS

Please see CNET's Cell phone plan finder to purchase a phone with MetroPCS service.

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