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"You get what you pay for..."
1.0 starson by nuts2fatPros: A great concept for service.
Cons: Not much more then a great concept, the service was horrible and the "customer service" was worse.
Summary: It's not all it's made out to be. I couldn't get reception in my own house or inside buildings that were within the coverage area. The "customer service" is a joke, a bunch of people giving you the run around not knowing who does what and hanging up on you, I even had one person tell me there was no corporate phone number I could call to report the idiots. They gave me a refund...a month and a half after I canceled my service. Bottom line is just stay away from it, no wonder they're service is so cheap.
- 3 replies to this review
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Crappy reception . **** company
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MetroPcs is horrible. I can't stand them, but can't get rid of this $350 phone that Metro is now selling for $199. They woldn't even give me a price adjustment! I won't be with them for long. they have changed SO many of their policies. oh yeah, no more free trade ins for their defective phones(everyone i've gotten from them has been defective). I guess you just have to get an attitude and threaten to report them to the REAL corporate office to get decent service.
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Glad to see your post. Had about the same expeirence. Told Metro to stick it. Use T-Mobile Flex-Pay. Great customer service and if you configure right it doestn't cost much more than Metro.
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