- Average user rating: 3.0 stars out of 13 reviews Back to product review
- My rating: 0 stars
Full user review
-
1 out of 1 people found this review helpful
0.5 stars
"Would Not Buy Moto Rapture"
Pros: There are not pro's
Cons: Phone freezes and re-boots on its own
Summary: I purchased a Moto w755 for my daughter and she had several issues. Two of them are freezing and re-booting itself. Verizon Wireless direct store replaced the device with 5 Certified Like New Replacements. All 5 had the same issue. After going back to the direct Verizon Wireless store, they wanted to give her another W755 and I said no. They said she can get a Moto Rapture with a 2 yr. contract extension. I feel I should not have had to extend the contract due to Moto's issue but I did anyway. Before leaving the store after activation, the Moto Rapture froze while the rep saw this however, the rep would not exchange the device. I called Customer Service and advised them of what was going on. He looked up the known device issues and saw this is a known issue and also said most Moto devices have that issue. There is a software upgrade from Moto however, Verizon Wireless has not received it yet. July 15, 2009
Where to buy
Motorola Rapture VU30 (Verizon Wireless):
$6.99
| store | price | in stock? | rating |
|---|---|---|---|
|
eBay
|
$6.99 | Yes |
|
%20user%20review%20and%20rating%20-%20CNET%20Reviews&srcUrl=http://reviews.cnet.com/cell-phones/motorola-rapture-vu30-verizon/4864-6454_7-33316958-2.html){kind=small}