Pros Sleek design, very light and of course the "oooohs" and "ahhhhs" you get when people see it.
Cons Slightly slow OS, some sound issues, the 4-key sometimes sticks a little using i-tap.
Summary First off, I'm not basing my score on whether or not I dropped the phone & broke it, how I feel about either Cingular or Motorola or whether or not I think it should have features it doesn't. It's just a matter of "Does this phone do what they say it can do?" It does...and I LOVE IT!
This phone is a marvel! Sleek and sexy design with a beautifully vivid, crisp display and shiny keypad to top it off. It's a bit wider than most cell phones, but I have fairly large hands so I have no problems with that.
I've seen a few complaints about the complexity of use, but it only took me about an hour of fiddling with it to figure everything out without resorting to the manual. I have no idea what was going on in the mind of whoever decided the default address book set-up was a good idea, but that's a problem easily solved by adjusting the settings. The camera takes decent photos, no complaints there. The OS is slower than I'd like and I did have an instance where my fingers moved a little too quickly while attempting to download and save an mp3 ringtone causing the phone to reboot itself. Odd. Other than the few things I've mentioned, there've been absolutely NO PROBLEMS with this phone and I've had it over a month now. And as far as I'm concerned, the envy of others when they see me use it alone far outweighs anything negative I could possibly say. But that's just me. Because the one feature this phone has that you can't put a price tag on is the WOW factor. In that area it delivers in a BIG way.
I'm not going to lie. There are other phones out there with more intuitive interfaces, have more features, better cameras, etc. and I can't say I'd recommend it for, say, a top-level, world-traveling business exec. If you need a ton of apps., have small hands, don't really care about design, want to record video or a phone you can bounce off the walls like a ping pong ball, don't buy this phone. However, if you want a phone that is above all sleek & sexy AND performs all the advertised functions pretty darn well then look no further.
Pros form factor, buzz
Cons UE, display, bluetooth instability
Summary I've been using this phone for the past month or so and while it the form factor is almost perfect the usability of the phone is terrible.
The screen is highly reflective in sunglight and cannot be seen from an angle under most lighting conditions - motorola has built a mirror into the phone framing the screen further distracting visibility.
The usability of the motorola operating system is terrible. Menus are largely not customizable and artificially limiting.
Overall the performance of the phone is poor - far from instantaneous when clicking a key or choosing a menu selection.
Bluetooth is not reliable from a headset - the phone declares a lost signal after 10 minutes into a call - this has been true for multiple fully charged bluetooth headsets which work perfectly fine with other phones.
The keypad laser etched keys look very cool but seriously lack tactile feel present in normal keypads.
Beautiful phone to look at. Painful phone to use.
"Almost perfect"on by mwindeler
Pros Size is right, screen is bright and clear, battery life.
Cons Cumbersome address book.
Summary This phone hit $79 after rebate last week on Wirefly.com and buy.com so I finally was able to purchase it.
While some complain about the width, I find the width perfect for my hands. I can actually hold this phone with my hands and not my fingertips. This phone is also light and I often find myself checking my poket just to see if it is there.
Love the ringers because I can actually hear the "classic" ring in a crowd, vibrate is soft though.
The battery life is wonderful. I talk a lot and can easily go two full days without charging.
The sound quality is good although I wish it was louder. The volume maxes out at "7" - strange - maybe there is a hidden 8,9,10 for overseas use or something?
The keyboard is spectacular! Very easy to locate keys and very good feel.
I'm not crazy about motorola's menus - they could use a "user" to consult with them on the intuitiveness o the menus. The address book is awful. I had originally read that you had to create a new address book entry for each number attached to a person (instead of the more traditional "address card" style where you enter a name and all the numbers associated to that person. Turns out you can actually use the address book in the more traditional way as long as you store the addresses on your phone, not your SIM card. But even knowing that, Motorola makes it much more cumbersome to enter multiple numbers for same person and they definately need somme fress eyes on this!!!
Fact is, I only want a voice phone with bluetooth and speaker and this phone is perfect for that. Once you get the feel of the menus and cumbersome address book, you'll be fine!
Pros Sleek design
Cons I am on my 3rd phone
Summary My first phone would never pair up with my bluetooth headseat. My second phone worked fine for about a month and then one day I opened to use and it was completely dead. I was out of my 30 day warranty so my local Cingular store would not help me. I had to call a 1-800 number and be on hold for 15 minutes. They are going to send me a new phone via UPS and I had to pay $7.50 for shipping and take a day of vacation to be at home when they delivered, so that I could sign for it. I am not a technical person, but they told me I have to read all the instructions to re-activate my new phone. I could say more about all my aggravation, but if I had it to do over I would not buy this phone.
Pros Allot of features when they works
Cons allot of noise and small problems and I am on my 3rd phone
Summary I thought at first this was the best phone ever then I started getting a buzzing noise when talking, then I had trouble with the internet, this is the second week so they replaced it. Inside 2 weeks I had the same problem so they replaced it again. I have now had this phone for 4 months and the problems are back and now the front screen doesn't work and the battery last's about 4-6 hours before it is dead. I am going to try one more but for $500 I should not be having this problem. When they wouldn't insure it I should have been leary. I might try the Treo650 and see how it works. I would not buy this phone again.