"The worst cell phone in years - buyer beware"0.5 starson by gcmci
Pros: beautiful, thin, cool
Cons: too fragile; no insurance from Cingular, Moto's warranty is a joke
Summary: I bought two Razors - less than a week later, one got wet. This voided the warranty, and no one would fix it. Motorola repairman admitted that many of the razors turned in for repair were not covered under warranty, and that the cheapest repair was over $200! He also said that the aluminum skin made it much more fragile and less weather proof than the 551, which is essentially the same phone in a more typical moto chassis. Cingular does not offer insurance for the Razor, so, basically, I had a 2 year contract and a phone that no one would fix. The only solution that they could offer was for to buy a new phone at list price ($400 for a new V3). What did I do? I paid the $150 penalty for early contract termination, and went back to T-Mobile!
Yes, it's lame that I got it wet - but I have been using cool cell phones for 20 years - from Blackberrys to Nokia 9000s - none have been as rediculously fragile. In the life of a cell phone, it gets some rough treatment. Who needs one that you might void the warranty if you forget that you stuck it in you pocket when you sit down?