"Great Phone; Horrible Company"3.0 starson by bmccorm2
Pros: Design, large screen, MP3 (read: WMA) player
Cons: Verizon is a horrible company, hot keys are not helpful, Verizon gives you bare bones with the phone.
Summary: I would like to say that I do enjoy the phone. It is nice that is also doubles as a 1Gb MP3 player. But I can't help but mention some of the gripes I have about the phone. First, Verizon has to be one of the most anti-customer companies I've ever experienced. The advertising is very misleading and they try to sell you every bell and whistle you don't need/want with the phone. Basically, it costs you an arm and a leg to just get the phone, and then you have to configure it. I managed to find the drivers online to be able to sync it with my music collection (something that Verizon wants you pay to $30 for, but oh wait! you get WMP10 as well- as if you can't d/l that for free!). Then you have to buy a converter to actually be able to plug your standard 3.5 mm headphone jack into the phone. Annoying to say the least.
The phone definitely has some quirks as well. The hot keys definitely do not map to any "hot" areas. Expect to spend some time getting familiar with the horrible UI. And don't expect any help from Verizon either, from the store or the internet. I've tried both and they are just as unresponsive in either location.
Overall, I would say get the phone, but get it from a different carrier. Verizon is horrible and deserves every bit of praise I have given them