Motorola Rival (silver, Verizon Wireless)

CNET Editors' Rating

3.0 stars
    Overall score: 6.7 (3.0 stars)

Good

Average User Rating

154 reviews

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CNET Editors' Review

CNET Editors' Rating

3.0 stars Good
    Overall score: 6.7 (3.0 stars)
  • Comfort: 6.0
  • Performance: 7.0
  • Design: 7.0

The good: The Motorola Rival offers a slew of multimedia features and good call quality.

The bad: The Motorola Rival's navigation controls are poorly designed. Also, it has a lackluster display.

The bottom line: Though we like the Motorola Rival's features, its poor design keeps us from recommending it.

Review:

Motorola has been hard at work lately, introducing new messaging phones. Besides the recent Motorola Clutch and the Motorola Hint, the company also just released the Motorola Rival, available from Verizon Wireless. Offering multimedia features and high-speed EV-DO, the Rival has a similar shape to the LG Neon, with its sideways keyboard and touch-sensitive number keypad, but its design is significantly less refined. The Rival is available for $99.99 after a two-year service agreement and a $50 rebate.

Design
The Motorola Rival has a rather boring, industrial look, with a rectangular shape and slightly curved
... Expand full review

Motorola has been hard at work lately, introducing new messaging phones. Besides the recent Motorola Clutch and the Motorola Hint, the company also just released the Motorola Rival, available from Verizon Wireless. Offering multimedia features and high-speed EV-DO, the Rival has a similar shape to the LG Neon, with its sideways keyboard and touch-sensitive number keypad, but its design is significantly less refined. The Rival is available for $99.99 after a two-year service agreement and a $50 rebate.

Design
The Motorola Rival has a rather boring, industrial look, with a rectangular shape and slightly curved corners. The outer shell comes in either tin silver or purple, though it's accented with hints of black and red. Measuring 3.8 inches long by 2 inches wide by 0.71 inch deep, the Rival is quite compact, and at 4.4 ounces, it has a nice heft when held in the hand. The sliding mechanism is smooth yet sturdy.

The Rival has a glossy, black finish and a 2.2-inch display. It supports only 65,000 colors and has a 176x220 resolution, which results in a rather lackluster display. You can set up the backlight time, the brightness, the display themes, the menu layout, the dial fonts, the menu font size, the clock format, and whether to show toggle shortcuts on the home screen.


The Motorola Rival has a virtual number keypad.

Like the LG Neon, the Rival's display acts as a touch screen for the phone dialer only. Press the phone dialer key on the navigation array, and a virtual number keypad will show up on the display. You can then dial a number by tapping the digits on the screen--there's even vibrating feedback whenever your touch registers.

Underneath the display is the navigation array, which consists of two touch-sensitive soft keys (they're indicated by two tiny lights on the left and the right), the aforementioned phone dialer key, the back key, a four-way circular toggle, and the Send and End/Power keys. There's an additional touch-sensitive soft key on the top left of the display, also indicated by a tiny light, which is only activated when the display is in landscape mode. The circular toggle can be mapped to three user-defined shortcuts for the up, left, and down directions, and the right direction leads to a My Shortcuts menu that lists up to four additional shortcuts.

We weren't pleased with the navigation array overall. The physical keys are flat, stiff, and hard to press, plus you couldn't adjust the touch sensitivity of the soft keys. What's more, because the soft keys are touch-sensitive, we had to keep disabling the screen lock on the phone in order to use them.


The Motorola Rival has a full QWERTY keyboard.

Slide the phone sideways and you'll reveal a full QWERTY keyboard on the left side. The display will change orientation automatically from portrait to landscape mode. The keyboard is quite spacious and the keys are raised above the surface, but they're a little stiff when pressed. There are dedicated keys for instant messaging, a new text message, and even an emoticon key.

On the left side of the phone are the volume rocker, the speakerphone key, and a charger jack, and the 3.5 millimeter headset jack, a screen lock key, a voice command key, and camera key are on the right. The camera lens and external speaker are on the back of the phone.

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Average User Rating

1.5 stars out of 154 user reviews

Rating Breakdown

  • 5 star: 17
  • 4 star: 15
  • 3 star: 9
  • 2 star: 33
  • 1 star: 80

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Most Helpful User Review

0.5 stars 6 of 6 users found this review helpful

"Seemed wonderful at first, fell apart. Terrible product" By mandy4646

Pros Texting was easy, fast, and straightforward. Battery life was great.

Cons Went through 3 replacement phones until I switched my warranty to a Samsung. Froze up constantly, literally fell apart several times, and was just a shoddy product.

Summary This phone seemed great at first. The keys are easy to use and the text inbox holds a great deal, but it soon fell apart regardless of the amount of use. Overall, I would never recommend this phone to anyone. It is a shoddy piece of equipment that is not ... Expand full review

Most Recent User Reviews (Showing 2 of 154 reviews)

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Specifications

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Quick Specs

  • Service provider: Verizon Wireless
  • Cellular technology: CDMA2000 1X
  • Talk time: Up to 320 min

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