- Average user rating: 2.0 stars out of 166 reviews Back to product review
- My rating: 0 stars
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3 out of 3 people found this review helpful
0.5 stars
"NEC 525 is Garbage"
Pros: Alarm Clock Works Well
Cons: Phone Is Useless - Reboots constantly
Summary: Never knew about reboots or resets until I saw an article in the newspaper talking about how little recourse consumers have toward some cell phone manufacturers. I originally purchased four NEC 525 for my family circa Oct. 2003. All have had problems with resets; returned a couple. Originally thought it was AT&T wireless connectivity, but now believe it's the phone since other friends with Motorola, etc. and are on AT&T Wireless (now Cingular) don't have the same problems. My own phone, virtually every single time I now turn it on and then initiate a call, will freeze up on me. Though signal still shows connection, have to push the "off" button for about 15 seconds to get it to reboot, then wait for it to cycle up, then make the call again. NEC should have had a class action suit against the sale of this product. All the other stuff is a nuisance too: can't hear it ring, can't turn the volume up enough to hear when there is any noise around, etc. Will never, ever buy a NEC product of any sort again. Waiting about 8 more months to get new phones under a new 2-year contract.
- 2 replies to this review
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My NEC 525 started rebooting and freezing up todat (6/7/2005) after about 1 year of "not so good" performance. Looks like others have had this same problem. I can sense a class-action lawsuit in NEC's future.
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I completely agree with your assessment. I had the same exact problem w/ the phn last yr and returned it. they sent me a new one... and guess what! SAME EXACT PROBLEM, almost a yr later. I took it to the Cingular center where i bought it when it was ATT wireless and the sales person told me that this phone was released with a number of different bugs. UNBELEIVABLE. Then you have to speak to the Warranty exchange people which wasn't so bad except when one guy tried to tell me the phone wasn't under warranty. I literally had the exact date and verbage of the contract which gives me one yr to exchange a faulty phone. Ultimately i got them to send another, but i am seriously buying another phone with a different company and NEC will never see another dime of my money... EVER!
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