"Chronic Problems"0.5 starson by mya_vue
Pros: The display is better than my old tiny flip-phone.
Cons: 1) Randomly shuts-off
2) Extremely poor call quality
3) Poor Pc-to-phone software
4) Cannot remove pre-installed apps
5) Easy to be charged for unintended data usage
Summary: My wife and I have each had the Pantech Ease for about one and a half years. I have returned mine twice due to problems and my wife has returned her once. There are several key problems with this phone. First, the phone will shut-off either randomly or when the slider is shut. Second, the call quality is terrible. Typically a caller will hear an echo of their own voice or will be completely unable to hear me. Third, the software to connect the phone to a PC is quite klutzy. For example, Pantech's own software apparently cannot access photos on the SD card. Although we were initially enthused by this phone, our long-term experience has been very disappointing.