"If you want to use this with Outlook for work. Please Read."2.0 starson by hertelp
Pros: Speaker Phone and Media Options are Great. Good for students and home makers.
Cons: Won't Sync with Outlook on Calendar and Contacts
Summary: This phone was noted as Windows OS and Receive email from Microsoft Exchange 2000, 2003, 2007 and Lotus Notes Domino versions 6.0, 6.5 and 7.0 with our latest software update. It says you and sync with Outlook but after a 1 ½ hours with tech support we couldn’t get it to work. They said that even after you sync with Outlook you still won’t sync Calendar or Contacts.
We did get it to sync with my Outlook Web Access but it will only download 25 e-mails. If you look at contacts it shows only 25 contacts and those are only e-mail contacts for all of the e-mail in the inbox. If Spam e-mail is present in the 25 download – then it will create a contact for the Spam e-mail address.
The Instinct will be good for students, and house wives as long as that is the only calendar and contacts they use. If anyone uses Outlook and this phone then they will have to maintain two separate calendars and contacts. The user manual says you can import contacts but doesn't tell how and tech support doesn't know how.
I am returning my Instinct and looking at a different mode.