- Average user rating: 2.5 stars out of 40 reviews Back to product review
- My rating: 0 stars
Full user review
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6 out of 6 people found this review helpful
2.0 stars
"sexy phone, lots of cool features but absolutely awful user interface"
Pros: very good call quality, very good speaker phone quality and volume, brilliant screen, nice keypad
Cons: Absolutely primitively designed user interface; missing some useful functionality
Summary: I waited a long time to find an acceptable phone to replace my aging but excellent Sony Ericcson K700i. I have always used SE phones and I am biased in favor of them. Now, they have been pretty basic and not very sexy but they are rugged, dependable, great battery life and I especially love their common sense, intuitive menus. For me, I have really never have to read the user's manual to figure out how to use their phones (and most of their electronics products). And what is great is they are very efficient for the user - it doesn't take flipping through several menus to do something - usually one or two button clicks and it is done!
Now that you know where I am coming from, here is my review. Ok, I gave this Samsung a chance and was really excited to get it, but I have determined that it is NO FUN to use!!! Even the littlest task has been made to be more complex than it needs to be!!! Readers, I am completely serious and I am pretty tech savvy so I think I am being quite accurate. I am not too demanding and I do not ask for much to make me happy, but this phone is ridiculous. It is a lot of work and takes several steps to do anything! Want to delete smth like an sms? Several steps through a menu. Want to find out if your sms was delivered? They send you a detailed report (not just a little envelope icon that is opened next to the sent sms) so there is double the junk in my inbox. Want to check out your out and in sms boxes? Littered screens with your sent and received messages. Try deleting a bunch of them. It is so slow, tedious and you are constantly scrolling through menus. And you want to write an sms? Talk about making it complicated to add symbols, punctuation and edit a word in your text!!! Even the littlest task is more complicated than it needs to be. So I have found that this phone is plagued with a primitively designed user interface takes all the fun and excitement using this phone. For me, I want to do what I want to do on a phone fast and not take three times longer to do the same task on a phone that looks cool. How to explain the good reviews? Beats me. Maybe these folks have always used similarly designed interfaces and don't know any better or perhaps they really don't care about getting things done with your phone efficiently, quickly and easily. If this stuff doesn't bother you then you will love this phone. If you are like me then run away and don't look back.

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