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"Completely Worthless" on by mdg42
Pros: It's free.
Cons: The T9Word function could not fail harder, and then when you press back to fix your mistake, it deletes the entire message. And Heaven forbid you try to use punctuation with the T9Word. Oh no, this phone will have none of it and will freeze.
Summary: The only part of having this phone I look forward to is the day I can upgrade (112 days!) and can smash this phone into the ground and beat it worse than the copier in Office Space.
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"Total garbage." on by thundereggrules
Pros: Free -- except I lost the receipt and won't get the rebate
Cons: Bad menu structure, zero battery life, scratches easily
Summary: Useless.
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"Simple, no frills phone" on by quochipchu
Pros: Inexpensive, good for general and occasional use. Small and sleek design makes it easy to carry around wherever you need to go. Bluetooth capability also a plus.
Cons: Probably not geared for the everyday folks that are dependent on texting and making a lot of calls.
Camera feature is quite mediocre, no video camera option. Buttons harder to navigate.Summary: I had to replace my old Samsung A880 phone (bought in 2005) since it was starting to break down and perform erratically. Imagine to my surprise that when I "upgraded" to the M320, I actually wound up with a phone that while was overall technologically better and with more options, the phone itself seemed inferior, almost a step back.
I'm one of those that uses cell phones for simple general, almost every other day use; I don't need to use it for web access or texting as these luxuries are simply unnecessary for me. I chose this model because it was the cheapest to upgrade (it would be free with a new two year contract and after the rebate).
After a couple of weeks, I haven't had too many issues with it, signal strength tends to be strong overall in my area, so I haven't noticed any static, dropped calls or bad sound quality. Since I don't use the phone a lot, as with my A880, I basically need to charge it once a week or so. In short, overall phone service has been the same as it was previously.
Menu options fairly consistent to Sprint phones, but with more features and a slightly different configuration, it takes some adjusting.
The camera function is inferior to my old phone. The LCD screen's resolution probably doesn't do the photos any justice, but then again I use it as a mini-personal album for the phone only and for caller ID purposes. It also is lacking a flash, making take photos in dark situations impossible. While there is an option for taking night photos, the improvement is so marginal it seems like a wasted feature. Taking photos in poor light conditions also is rather poor; the A880 handled it better even without a flash. Also, there is no video camera feature. My A880 had that, allowing you to take short videos in 15 second intervals, and which could also be applied to caller ID as well.
Caveat emptor on buying ring tones, too. The built-in polyphonic ones are fine -- and it's missing the classic Sprint PCS default chime, to boot -- but I found out it is terrible for recorded tunes. You need to have your phone volume nearly at full blast to even hear it since it comes out the receiver, not the phone itself. And it doesn't help the quality of those ring tones are so poor in quality, like some badly recorded bootleg. Some people like impressing others with their custom ring tones, but with this phone no one will even notice when the quality is so shoddy.
Several people brought up the cheapness of the M320's design. That is true. The phone is slimmer than my A880, and the plastic is certainly not as sturdy. It's like a hard drop to the floor will probably do it in, something my A880 survived on more than one occasion. The phone is much lighter than my previous one, making me feel that I have to be extra careful when handling it.
Overall the phone does exactly what I need it for at the moment, and since I'm not one of those heavy duty user types, I expect it to be around by the time my two year contract expires. After that, I'm probably going to switch carriers since I've been with Sprint PCS since 2002. I'm sure the iPhones will probably have some very interesting models out by then.
All in all, if you're a light phone user, this will do just fine. But if you need all that multimedia stuff and are reliant on communicating all the time, look at higher end models. -
"Hard to use, poor menu structures" on by grs1st
Pros: slim package, nice look
Cons: Cannot open or use w/one hand. Not made for big fingers. Menus are not smart and do not allow one button access to fast need features like speakerphone.
Summary: Tries far too hard to be cute and stylish but misses the big picture about needing first to be a good, easy to use phone! Adults with big fingers cannot open this phone or dial without hitting two buttons at a time as the keypad is smooth and there is no feel from one key to the next. Menu structure is cluttered and illogical in many places, requiring far to many keystrokes to get where you need to be. Using the speakerphone requires several steps instead of being a soft button when the call is connected. This makes the feature useless when driving, especially when you consider that it is almost impossible to feel your way around the keypad. The instruction manual does not even include speakerphone usage as an entry, it isn't even in the index! I had to go online and look at other reviews to even find the feature. Very disappointing. This is a work phone, at least I didn't pay for it myself!
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"I'm using my 30 day exchange privilege!" on by Wigggles1
Pros: pretty color, compact
Cons: The call history difficult to use
There is no easy access to speaker phone.
Keypad does not feel durable or lasting.Summary: There is no easy access to speaker phone. To access the speaker phone when answering a call during driving you must, open the phone, press the options key, scroll down to "turn speaker on: and then hit OK. I find the need to focus on and manipulate the keys annoying as well as very dangerous. Driving is the only time I use the speaker phone feature.
The call history is simply called "recent calls" and calls are not broken down into catagories of outgoing, incoming, or missed but lumped together in one long list with incoming and outgoing calls designated by colored arrows and missed calls designated by an "x".
The manual that comes with the phone does not clearly explain some features, e.g.. speed dialing. The directions tell you how to dial using speed dial but not how to set it up! Speed dial is not even listed in the index.
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