"Extremely fragile"0.5 starson by crazyrobot
Pros: Cool design, qwerty keyboard
Cons: External screen prone to breakage, no talk back
Summary: As much as I would like to have balanced out my score based on the good and bad characteristics of this phone, the bottom line is that if a portable device is prone to break easily, I can't give it anything higher than a 1. A coworker bought this exact same phone. The external screen cracked six weeks after he owned it. I still bought one from Verizon considering how carefull I am with any of my electronic gear. One week after I recieved it, the external screen cracked somehow. I noticed that unlike Motorola and Nokia, Samsung doesn't have a piece of glass or rigid plastic layer over the lcd. Instead it is a very thin layer of highly flexible plastic. A miniscule amount of pressure is all that is needed for the screen to break. Verizon was unwilling to replace the phone. They are appearently aware of this problem so they heavily suggest buying the insurance, although you still have inconvenience and a deductable. Verizon has just started a special on this phone to try and dump thier supply until Samsung redesigns it. All things said, play it safe and steer clear of Samsungs. I know another person who had a Samsung also, different model though. His screen also cracked.