Samsung SGH-A717 (AT&T)

CNET Editors' Rating

3.5 stars
    Overall score: 7.3 (3.5 stars)

Very good

Average User Rating

19 reviews

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CNET Editors' Review

CNET Editors' Rating

3.5 stars Very good
    Overall score: 7.3 (3.5 stars)
  • Design: 7.0
  • Features: 8.0
  • Performance: 7.0
  • Reviewed by:
  • Released on:
  • Reviewed on:

The good: The Samsung SGH-A717 has decent call quality and a speedy Web connection. It also offers a diverse range of features, including world phone support, 3G compatibility, a 2-megapixel camera, and Bluetooth.

The bad: The Samsung SGH-A717 has a tiny external display, a flat keypad, and average streaming-video quality. Also, it lacks a camera flash and it doesn't come with the necessary USB cable for PC syncing.

The bottom line: The Samsung SGH-A717 offers an admirable feature set and good call quality. We'd just like to clear up a couple of design issues.

Review:

AT&T's new Samsung SGH-A717 has a lot in common with another AT&T cell phone, the Samsung SGH-A727. Not only did the two devices land at the carrier on the same day, but they also didn't strike any new ground in the design department. While the SGH-A727 bears a striking resemblance to three Samsung phones, including Alltel's SCH-R510, the SGH-A717 takes its style cues from Sprint's Samsung SPH-M610. The SGH-A717 sports the same thin flip phone shape and rotating camera lens and also inherits the tiny external display. Features ... Expand full review

AT&T's new Samsung SGH-A717 has a lot in common with another AT&T cell phone, the Samsung SGH-A727. Not only did the two devices land at the carrier on the same day, but they also didn't strike any new ground in the design department. While the SGH-A727 bears a striking resemblance to three Samsung phones, including Alltel's SCH-R510, the SGH-A717 takes its style cues from Sprint's Samsung SPH-M610. The SGH-A717 sports the same thin flip phone shape and rotating camera lens and also inherits the tiny external display. Features are about the same too and the performance was reliable. At $349, it will put a serious crimp in your wallet if you pay full price, but service rebates should knock it down to a more affordable $149.

Design
Though cell phone enthusiasts will notice immediately that the SGH-A717's slim profile closely resembles its Sprint cousin, they'll note some subtle design changes as well. While the SPH-M610 was almost tapered at its bottom end, the SGH-A717 is slightly more angular and has a protruding lip similar to the Motorola Razr. Also, the SGH-A717's external memory slot is conveniently located on the right spine rather then being stashed behind the battery.


The SGH-A717 has a thick lower end.

The SGH-A717 is about the same size as its predecessor at 4.1 inches long by 2.12 inches wide by 0.5 inch thick; it weighs 3.29 ounces. It's not quite as svelte as the SGH-A727 but it still captures the thin-phone phenomenon while retaining a comfortable feel in the hand. What's more, the hinge has a solid construction and the flip clicks audibly into place. The black color scheme is pretty standard but not unattractive.

One of our biggest complaints with the SPH-M610 was with its tiny external display; it was just too small to be useful. Unfortunately, the SGH-A717 offers no improvement. Yes, the display shows the date, time, battery life, signal strength, and caller ID, but text size is minuscule. As such, we advise users with vision impairments to test the phone before buying. The screen does support caller ID, but the small size and monochrome resolution means photo caller ID is not a possibility. None of the display's options are customizable, except that you can choose to keep the battery and signal strengths lit indefinitely.

Just above the display is a rotating camera lens that swivels 180 degrees to the rear of the phone. There's no flash, which is too bad, but when the phone is open, you can swivel the lens to take self-portraits. A volume rocker sits on the phone's left spine while the MicroSD card slot and the covered headset/charger jack sit on the right spine.

The internal display almost makes up for the external screen's shortcomings. The 2.25-inch display (320x240 pixels) supports a bright and vivid 262,000 colors. Yet the display attracts its share of smudges. When we pressed our finger against it, there was a visible mark for a few seconds. You can change the backlighting time, the brightness, and the dialing font size, style, and color.

The navigation controls consist of a five-way toggle, two soft keys, a dedicated music player control, a Clear button and the Talk and End/Power keys. There's also a "swap" button that activates a nifty pop-up menu with user-defined shortcuts. Speaking of which, the toggle can also be programmed to give one-touch access to other functions. Yet we didn't like that the center of the toggle activates the Web browser in the phone's standby mode, rather than opening the main menu. The navigation array is larger than the SGH-A727's, but the controls are flat and a bit slick. The keypad buttons are about the same. Though they're spacious, they're not very tactile and can be difficult to use by feel. On the other hand, the numbers on the keys are large and the backlighting is bright.

Features
The SGH-A717 has a 1,000-contact phone book with room in each entry to hold six phone numbers, two e-mail addresses, an instant-messaging handle, and notes. The SIM card holds an additional 250 names, while a MicroSD card can hold even more. You can organize callers into groups and pair them with a photo and one of 10 polyphonic ringtones. Essential features include a vibrate mode, text and multimedia messaging, a world clock, a calculator, a currency and unit converter, a tip calculator, a stopwatch, an alarm clock, a task list, a notepad, and a calendar. Higher-end offerings include instant messaging, a speakerphone, a voice recorder, and full Bluetooth with a stereo profile.

As a 3.5G HSDPA phone, the SGH-A717 supports the full range of broadband multimedia applications. AT&T Video brings a satisfying range of streaming-video clips from such networks as NBC, Comedy Central, ESPN, the Weather Channel, VH1, and CNN. There's a special channel for kids as well, with programming from the Disney Channel, Nickelodeon, the Cartoon Network, and Muppets Mobile. Premium entertainment is offered from HBO Mobile and Music Choice for an extra charge. For a full analysis of the offerings, see our AT&T Video review. MobiTV applications are integrated as well.

If you're more interested in listening to tunes, the Samsung SGH-A717 also supports the AT&T Music application. AT&T Music competes with the music services from Sprint and Verizon Wireless by offering a central application for downloading tunes to the music player and accessing related music content. We like that AT&T uses partners rather than operating its stores, but at present you can't download music wirelessly. There's also a Music ID application, support for XM streaming radio, a Billboard Mobile application, and a community section with access to fan sites. The music player interface is beyond basic; its features are limited to Shuffle and Repeat modes and player visualizations.

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Average User Rating

2.5 stars out of 19 user reviews

Rating Breakdown

  • 5 star: 7
  • 4 star: 3
  • 3 star: 2
  • 2 star: 2
  • 1 star: 5

My Rating

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Most Helpful User Review

1.5 stars 4 of 5 users found this review helpful

"Slim - yes, but that is it." By Taller25

Pros Slim, 3G, Large Screen, Easy ring volume access

Cons NO tactile feedback on keyboard, slippery shape, hard to open, Texting

Summary This phone is slim, but that is all it offers design wise. The keyboard is basically a flat piece of metal (like the Razr), but there is very little tactile feedback to tell you where you are touching (like when driving and not looking). I noticed that I frequently dial ... Expand full review

Most Recent User Reviews (Showing 2 of 19 reviews)

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Specifications

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Quick Specs

  • Service provider: AT&T
  • Cellular technology: WCDMA (UMTS) / GSM
  • Combined with: With digital camera / digital player

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