
You can personalize the SGH-M500 with a variety of screensavers, menu colors, display themes, clock and font styles, and alert tones. If you're looking for more options or additional ring tones, you can download them through the phone's Web browser. The SGH-M500 also supports MP3 tunes and comes with a generic digital music player (see the SGH-X820 review). Gaming options include demo versions of six Java (J2ME) titles--Midnight Pool, Pac-Man, Ms. Pac-Man, Tetris, World Poker Tour, and Zuma--but you can always download more.
We tested the dual-band (CDMA 800/1900; EV-DO) in San Francisco using Sprint's service. Call quality was a bit improved over that of the SGH-T619. Voices sounded natural and there was plenty of volume. Callers reported no significant problems, but we noticed a slight amount of static at times. It wasn't too bothersome, and speakerphone calls were satisfactory as well, provided we spoke close to the handset. If we moved more than a few feet away, callers had a lot of trouble understanding us. Calls on a Bluetooth headset were fine.
Music quality wasn't the best as tracks sounded tinny and faded over the SPH-M500's sole speaker. We definitely wouldn't want to listen for music too long. Video quality wasn't much better. The picture size was tiny and videos were way too pixelated. What's more, the volume level was variable and ranged from too low to bass-heavy. On the upside, the phone's EV-DO connection was strong and fast, but much better multimedia phones are in Sprint's stable, such as the LG LX550.
The Samsung SPH-M500 has a rated talk-time battery life of 3.5 hours and a tested talk time of 3 hours and 40 minutes. According to FCC radiation tests, the SPH-M500 has a digital SAR rating of 1.44 watts per kilogram.
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