Pros The reason I decided to buy this phone in the first place was because of the internal and external keypads and some of the smartphone like features. Too bad the actual phone is awful.
Cons software issues, dropped calls, phone crashes a lot
Summary I had to send the phone back to the manufacturer for screen black out then when I got it back the e-mail function did not work and crashed the phone. When we tried a hard reset, the phone reset everything except my email but still crashed. I must add that customer support for this phone was AWFUL. I have had many other issues such as the key lock feature malfunctioning and many dropped calls
Pros has a stylish look, keypad has a solid feel and enjoyable to text on.
Cons Sprint bloatware, touch screen on the front is difficult to use, phone randomly turns on the touch screen so it is very easy to butt dial or press buttons while talking to other people, the phone freezes all the time
Summary I primarily use the phone to text and call other friends and cannot express how bad my user experience has been. Sprint has been horrible when I have not been in a city environment (I live in mid Michigan) and i have to deal with dropped calls/text all the time. The phone itself has many flaws as i mentioned before and i would suggest that you look at other phone before buying this one.
Pros I love the texting feature. This has been a perfect phone for texting. The keyboard is super simple to use just typing with thumbs.
Cons The only prob I ran into is if I receive a text at the same time I send one it locks up the phone. I have to pop out the battery and reboot because it won't reboot hitting the end button. Just freezes completely on screen.
Summary All in all I'd recommend this phone
Pros The Keyboard is a nice feature for texting, & working on-line. The display screen is a decent size, with vibrant colors & good resolution. Easy to handle.
Cons Externally, I find it's not very rugid / tough. I dropped mine a while back, on accident (I was at work, checking a text I had just received. When someone ran into me, which caused me to drop my phone.) Ever since then, the inside screen has had a few blo
Summary It's not bad, for a somewhat cheap / low level smart phone. Their are better / smarter phones out there, compared to this one, that are also more durable.Cons: Externally, I find it's not very rugid / tough. I dropped mine a while back, on accident (I was at work, checking a text I had just received. When someone ran into me, which caused me to drop my phone.) Ever since then, the inside screen has had a few blown pixels.
Updated on Oct 19, 2011
Pros Great keyboard, easy to type, bright screen, easy navigation
Cons not durable, low battery life, dropping calls/not sending texts,shows fingerprints easily,hard to see in sunlight
Summary When I first got this phone, I loved it. Now that I've been using it for over 5 months, I'm starting to see its many flaws. First of all, it is not very durable at all. My old phone, which was also touch screen on the front with a flip open keyboard, was dropped many times, and still the touch screen worked fine. With this phone, I dropped it once on a carpet, and the navigation arrows on the front no longer work, and I find myself pressing the end button several times to end a call. Also when I dropped it, a few black spots appeared on the screen, which graudally got bigger and bigger, until now it gets to the point where I can't read some parts of text messages because they're blocked. This phone also is not very functional as far as calls and messages. Once or twice a day, I end up having to take out the battery and put it back in, because my phone will not send or recieve calls or texts. I don't usually beat up my phones, and I had my last phone for almost 3 years and I never had any problems like I've had with this one, which is a very similar phone, and its only been 5 months. Stay away.