Pros Texting accomodations, camera options, slick design, front panel information
Cons Proprietary connection jacks, low speakerphone and the weird media card it takes.
Summary I'm not a phone nut and don't want the latest and greatest. Having said that, I think the reviews for phones are getting outrageous. Reviewers expect them to do absolutely everything. I don't.Just a correction -- I meant to write that the call volume on the ear piece is loud withOUT distortion.
I had an old flip phone. I went for the new Motorola Cliq smartphone and data plan. A great device, but it was too smart -- and too costly, spending most of the day connected to its data plan while not being touched. I had it for 2 days and sent it back, opting for the Equinox. It seemed like a nice compromise -- a smarter flip phone. I haven't regretted this switch at all.
The outside display has a circular white light that lights up for incoming calls. There is another little colored light that can be customized based on the caller. This is nice if you keep the phone on silent a lot. It also reads gestures. Wave your hand across the closed phone and it stops the ringing.
For someone who texts only a few times a day, a QWERTY keyboard is nice to have, not a need to have. This phone displays a helpful little mini menu as you use the keypad input making it easier and quicker to find your letters or symbols. It has an optional conversation view of text messages, so they display like a chat session. I don't find the keypad clumsy or too slick at all.
It has some light mobile-only apps if you have a data plan, like Google Maps. What I found better is the Telenav GPS app. For a small, separate, monthly fee, you get a turn by turn voice-guided GPS with traffic. Though it won't replace my Garmin, I was impressed with it. It made a few odd suggestions, but it got me to my destination. I plan on paying for this feature. I tested it out and it worked fine in the NYC area. I like it for the the traffic updates alone.
The speakerphone (and thus the GPS directions read aloud) is not very loud and could use some improvement. I synched a stereo Bluetooth headset with no problems. It also has options for using it as a Bluetooth presenter or multimedia controller.
The shots from the camera look better to me than they did on the higher megapixel Cliq. The phone has a couple of camera setup options like panorama, night, decorative frames, etc. If these options were ever on my other phones, I never saw them and they weren't as easily found as they are on this phone. It has menus all ready to connect your photos to social sites like MySpace and Facebook.
Lastly, the call quality has been fine. I'm told that my voice is clear, and the incoming calls are also equally clear. The volume on the internal ear piece can get pretty loud with distortion.
If you're looking for something to replace every other device you own, this probably isn't for you. If you're looking for a smarter flip phone, you've found it.
Updated on Nov 28, 2009
Pros Sounds great while talking on both ends.
FM radio is great sounding
Nice feel to phone
Internet is good speed.
Cons Typical of Sony. No standard headset jack.
You can only use M2 memory card.
Wave sensor could of been better.
Still having trouble using it.
No flash with camera.
Summary So overall I think it's a good phone. I've owned an Ericsson phone a few years ago. I previously owned a T637 and loved it. Ericsson phones including this one are very well made and have very fun features. I like that they have a feature where you can reject calls with out having to touch the phone or ignore the call. I yet have to try the music player because I still need to get a M2 memory card. That is something that may irk people is that this is typical of Sony to make their phones one of a kind in this area. Everyone else seems to design their phones where you can use a micro SD card. Sony has to be different. Also they don't use a standard headset jack. So you are either stuck with the headset you are provided with the phone which is usually crappy quality. I do like the FM radio. It sounds fantastic and it doesn't drain your battery that much like some people say. I used the radio for an hour straight and still had all my battery bars. I checked my battery status and it drained maybe 5% of my battery. Also I have used the speakerphone and my calls sound very loud and clear while I use it. The Web2go is very affordable and reliable. For 10 bucks a month you can have very good web service. I also like that they preloaded apps like facebook and youtube. Youtube videos stream very well. I was shocked to see how little they jump or skip. I've used youtube on blackberries and I can't believe how bad they stream on a blackberry compared to a basic phone and for web that costs 15 to 20 bucks less then a BB. You can also upload a video to youtube right from your phone. That's pretty awesome. I do miss the qwerty keypad on my former phone the BB curve 8900 but I found a new friend in my Sony Equinox. I still yet have to try all the functions but when I do I'll update my review.
"Horrible phone!"on by kaibito
Pros None that I can think of.
Cons I've had nothing but trouble with this phone.
Summary There were times when I couldn't make or receive calls even when all bars were lit up. This problem would last for hours. I'd chat with t-mobile support and they would 'switch towers'. That never worked. All they could do was log the issue. At this point I'm pretty sure the problem was the phone not the towers since there are three in my neighborhood. The battery would only stay charged for a day and half at most and I don't use the phone that much. The first battery failed within a month of it's arrival. T-mobile wanted to replace the phone with a refurb. Why would I pay for a refurb when I was supposed to get a new phone? So I got a new battery which has lasted a year but still has to be charged far to often. Then yesterday all the menus on my phone started to read "eeeeeeee" so I couldn't tell what anything was unless it had a picture. My old text msgs disappeared and I couldn't send write/send any new ones. Nothing has worked to get it back not even Master Reset which I was only able to find by accident since the whole menu read "eeeeeee". This is my only phone. T-mobile has no solutions for me. I am now incommunicado (via phone anyway!).
I see that other reviewers on this page have had the same problems. I believe this phone should have been recalled. I will absolutely never buy another Sony Ericsson product.
Pros Cannot think of any right now.
Cons I have had this phone for little over a year. It just turns off in mid conversation. It will ring but I am unable to pick up the call. The battery shows full but it turns itself off after I talk for a couple of minutes.
Summary I tried to see if there were any updates for this phone to help with the issues I am having and, apparently, there is no support for this model.
Pros I can make and receive phone calls.
Cons Received two defective phones in a row with different problems. Trying again with another return.
Summary I just needed a basic phone and was talked in to getting this one by the salesperson at my local T-Mobile. She touted the battery life as one of its strong points. Not true. The battery is good for maybe a day and a half, which isn't too bad. However I don't talk or text that much, so this is a day and a half mostly in standby mode. Terrible. The salesperson also told me it had a good camera. Its only good if you are steady as a tripod. The slightest movement will give you blurry pictures. I had issues not receiving calls, so I reset the phone by taking out the battery (Which happened frequently, I might add). When I turned the phone back on, it would literally take 5 minutes to boot up. The charging was also an issue. Since the battery would drain so quickly, I would just charge the phone up every night before I went to sleep. However, the phone would frequently have a charging error or just not charge at all. That was especially annoying when on the second day, the battery started to die out and give me the constant annoying beep because I failed to notice that it didn't charge. I ordered a replacement phone under warranty from T-Mobile and when I got it, the boot up issue and the charging issue went away. Great! However, now when I receive calls, the caller ID on the outside display is blank. No number, no contact name. Nothing. I called T-Mobile customer service to see if it was just a setting, but they couldn't fix it. I am now in the process of returning this one and getting another replacement. They won't let me get a different model of phone (for free in place of this one) since I'm only in month 7 of a 2 year contract extension. We'll see how it goes this next time, but after this contract extension is up, I am changing to any brand phone besides Sony. This is the worst phone I have ever had. Period.