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- Average user rating: 3.5 stars out of 29 reviews Back to product review
- My rating: 0 stars
Full user review
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2 out of 2 people found this review helpful
3.0 stars
"Great phone...BUT...LOTS of bugs and function issues!"
Pros: This phone has it all, GPS, MP3, Camera, Video, 3G, decent memory looks great and "feels" solid.
Cons: Not solid, broke two times in 6 months
Summary: I purchased this phone brand new in Feb 2008 and since, have returned it TWICE to Sony for repairs. For something to break twice with two completely different issues within six months should go on the LEMON list!
GPS is not turn by turn,
Touch buttons stopped working
--If the touch buttons stop functioning, then the phone is completely useless
Freezes often, shutdown on it's own
firmware issues
camera inconsistent
I have treated this phone like a baby, and took extra care of it since phones are like delicate computers these days!
The touch buttons stopped working thereby making the phone completely useless without them. Then after returning it for repair, the second time the phone would restart on it's own, and freeze until finally while placed my couch cushion next to me I saw it light up on it's own and make a strange fade to black and from that point on never start up again.
Turns out similar issues are posted all over the new for this phone!
Now this seems to be with a lot of Sony Ericsson because the same thing happened to my w800i. Just simply stopped working. Though like a fool didn't register it so that will cost me more money to fix! And since I was stuck with all the SE Specific accessories, I bought another SE, the k850i.
A friend of mine had a new SE where the buttons cracked and would shutdown on it's own until it stopped turning on!
At least I registered my k850i so that I can get Sony to repair it for free, but I still pay $25 or more to ship it to them. The THIRD phone is expected to arrive tomorrow. So we'll see if I can get it to stay working for another 2 months! Who knows what will happen when it stops working again after my one year warranty is up??
The true bottom line is that if this phone were to stay working, I would totally love it.
If you are in Europe and get it for free with your new account, cool, but if in America and have to pay full price, MAKE SURE YOU REGISTER IT!
I just don't think SE is making some quality gear. So I think I might move to Sharp, Samsung or Nokia!
- 1 reply to this review
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Was the 3rd phone a charm? I'd love to know if the final outcome with Sony was satisfactory. Perhaps you did have 2 lemons judging from all of the positive reviews out there. Please UPDATE this review.
Where to buy
Sony Ericsson K850i - black (unlocked):
$449.99
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Best Buy
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$449.99 | See Site |
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