Virgin Mobile

Average User Rating

137 reviews

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Virgin Mobile
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CNET Editors' Take

Virgin Mobile is a predominantly prepaid carrier that offers a wide variety of handsets and services for a young audience.

Review:

Editors' note: Because evaluating wireless coverage requires experience with the network in a wide variety of physical locations, CNET does not rate wireless carriers. However, we can tell you everything you need to know about the major carriers. We invite your feedback and ratings in our user opinions section; the more input we get from around the U.S., the better our users can evaluate coverage at a national level.

August 25, 2009: We've updated this page to reflect changes to the carrier.

As the first Mobile Virtual Network Operator (MVNO) carrier in the United States, Virgin Mobile has ... Expand full review

Editors' note: Because evaluating wireless coverage requires experience with the network in a wide variety of physical locations, CNET does not rate wireless carriers. However, we can tell you everything you need to know about the major carriers. We invite your feedback and ratings in our user opinions section; the more input we get from around the U.S., the better our users can evaluate coverage at a national level.

August 25, 2009: We've updated this page to reflect changes to the carrier.

As the first Mobile Virtual Network Operator (MVNO) carrier in the United States, Virgin Mobile has led the way in aggressively marketing its prepaid service to the youth market. Its phones are sold in many retail locations and online. As of 2009, Virgin Mobile is now fully owned by Sprint Nextel after a $248 million buy-out.

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Average User Rating

2.0 stars out of 137 user reviews

Rating Breakdown

  • 5 star: 26
  • 4 star: 21
  • 3 star: 11
  • 2 star: 14
  • 1 star: 65

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Most Helpful User Review

3.0 stars 3 of 3 users found this review helpful

"you get what you pay for" By nrambo370

Pros bought the new lg optimus V, nice phone decent 3g coverage and service. i commute from ft myers, fl to tampa and ft lauderdale weekly. i am able to stream audio over their 3g network without interruption THE WHOLE WAY :)

Cons the 3g network had issues at first, likely due to the popularity of their new smart phones. persistence was key, along with noting the customer service rep's name (make them spell it) employee id (make them repeat it) along with the date and time (make t

Summary FAR FAR HAPPIER WITH VIRGIN COMPARED TO METRO PCS. at least with virgin mobile, i can call a number and speak directly with a rep.

Most Recent User Reviews (Showing 2 of 137 reviews)

By wugi1

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