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Entered CNET Catalog: 03/02/2005
SKU: SERVMACROMEDIABREEZE
Manufacturer: Adobe Systems
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Product summary
CNET editors' rating:
3.0 stars
Good
The good: Easy-to-use interface; screen sharing, whiteboard, chat, and audio/video tools.
The bad: Expensive, tech-support plan.
The bottom line: Macromedia Breeze is great for Web meetings, and it's easy to install and use. But its high price makes it less appealing to small businesses, which should consider the more affordable Citrix GoToMeeting.
Average user rating:
0 stars
Not yet available
User opinions
Select a User Opinion to view: 1
User Rating: 
3/10
VoIP quality is very poor.
Pros: Customizable interface
Cons: Very poor tech support
Review:
I attended a product demo on another Macromedia software product using Macromedia Breeze. The presenter had a very difficult time managing the chat messages and had to turn the feature off so we couldn't ask questions during the demo.
I was kicked out of the audio conference 4 times and the web portion locked up every few minutes. The only way to contact technical support was to hang up and dial a different number (which was nearly impossible to find on their web site). The techincal support person had no idea how to help me and had to go ask someone else several times to answer my questions. Ultimately, I wasn't able to rejoin the conference and they lost out on my business.
I've heard there have been some recent updates but I wouldn't risk it.
I was kicked out of the audio conference 4 times and the web portion locked up every few minutes. The only way to contact technical support was to hang up and dial a different number (which was nearly impossible to find on their web site). The techincal support person had no idea how to help me and had to go ask someone else several times to answer my questions. Ultimately, I wasn't able to rejoin the conference and they lost out on my business.
I've heard there have been some recent updates but I wouldn't risk it.
