"Nice packaging, shoddy electronics"0.5 starson by smart_gamer
Pros: It looks nice, really nice. Just don't turn it on.
Cons: Bad customer service, defective product that Sony refuses to replace, deceptive warranty and unfair consumer practices--best steer clear of Sony.
Summary: Search Google for "PSP defective pixels" and you will see why most people are steering clear of Sony. Shoddy products, an idiotic warranty that refuses to replace defective units, and bad customer support. Don't waste your money on Sony products. Sony will claim a defective screen is normal and refuse to honor its warranty. It's not just the PSP--do a search on their other products and prepare to be horrified.