Welcome to CTIA
(Credit: Kent German/CNET)The best place at any trade show is your departure gate at the airport. While events like CTIA certainly can be interesting, and even fun, they're also a lot of work. What's more, I don't enjoy being away from my family, my friends, and my own couch. Yet, even with those caveats I can always count on CTIA, CES, and the GSMA World Congress to teach me lessons about what's happening in the cell phone world. Even when the show is relatively quiet, as CES 2009 was, I wind up learning something.
Times are tough
Even before the CNET crew arrived in Las Vegas we knew that CTIA wouldn't be too lively. Such was the case at both CES and GSMA, so we couldn't imagine that CTIA would be different. As I said in my CTIA wrap-up, the economy is a likely factor, but CTIA also has the unfortunate position of following two events with worldwide profiles.
About as busy as it got
(Credit: Kent German/CNET)As expected, attendance was down by a noticeable amount. I don't have figures to back me up right now, but there were plenty of telling signs that fewer people made the trip to Vegas. For instance, I didn't have to wait in line to get lunch and at times you could go bowling down the convention floor aisles. More importantly, while horrendous taxi lines are very common at McCarran Airport, I waited only a few minutes. I seriously think that the length of the Vegas airport cab line should be a new economic indicator.
News at the show was also pretty light. In its usual fashion, Samsung made the strongest showing with LG and Kyocera following closely behind. Yet, the total numbers of new phones introduced was far smaller than in previous years, and we didn't hear any hot tidbits around high-profile items like the Palm Pre or the Google Android OS. Moto, Nokia, and HTC had just one major announcement each, and Sony Ericsson had none. Sony Ericsson even shared a booth with parent company Ericsson, a sure sign that it the company is laying low.... Read more
Check out the sights from the CTIA show floor.
(Credit: Kent German/CNET)As CTIA 2009 closes, so does the busy cell phone trade show season that began three months ago at CES. And now that the CNET crew has left Las Vegas for San Francisco and New York City, we've had a chance to reflect on what CTIA gave us. I'll describe the highlights in detail below, but be sure to check out our CTIA videos and CTIA photo galleries. We also picked our favorite products for the Best of CTIA.
A snoozer of a show
Though there were plenty of new phones to handle, CTIA was rather quiet. Sure, the torpid economy is a likely culprit, but CTIA has a bigger strike against it. Since it follows the two much bigger blowouts of CES and the GSMA World Congress, CTIA just can't offer the same level of news.
It's not really CTIA's fault--after all, a U.S.-focused show can't be expected to compete with global events--but I'm not the first to suggest that CTIA should switch its schedule to later in the year. But as I said, there was plenty to report.
Samsung left a good impression.
(Credit: Kent German/CNET)
Getting the message
If there was one theme at CTIA 2009, it was the messaging phone. A total of five new models made their first appearance in Las Vegas, with Samsung and AT&T leading the way.
On the Monday before the show, Sammy and AT&T unveiled the Samsung Impression and the Samsung Magnet. Both offer full QWERTY keyboards on a different theme. While the Magnet offers minimal features and a simple design, the Impression has a comfortable slider design, a brilliant display, and mid-range multimedia. It made such an impression on us that we picked it as our top phone of the show.
... Read more
During Samsung's press conference at CTIA 2009, company executives didn't have much to say about its Android plans, other than that it's on track to deliver devices during the second half of 2009.
However, Samsung Mobile's executive vice president of global product strategy, Won-Pyo Hong, was feeling a little more chatty and revealed some new details in a conversation with Forbes.
While Hong didn't get any more specific about release dates, he did say the United States will get two smartphones using Google's mobile operating system later this year and that they will be offered by two carriers.
Of the U.S. service providers, it's believed that Sprint and T-Mobile will be the ones to offer them, since they're both part of the Open Handset Alliance.
Hong added that the two handsets will look "totally different" to appease carrier preferences, while Europe will probably get one device at launch, since the same model can be shared across multiple carriers. Samsung's first non-U.S. Android device is slated to be released in June.
When asked why it's taken so long for Samsung to bring an Android handset to market, Hong said part of the reason is that the company wanted to add its own twist to the Android user experience, but it also was waiting for clearance from carriers.
"Some operators were concerned about the vision Google has, (and) that affected (timing)," Hong said. Hmm, wonder who that could be?
As CTIA comes to a close, we pause to select the best products from the show. The scene in Las Vegas was much quieter than in past years, and it lacked any high-profile announcements like the Palm Pre. But, there were a few products that deserve recognition as the Cream of the Crop from CTIA 2009.
Best phone: Samsung Impression
(Credit:
Kent German/CNET)
For the third year in a row, Samsung takes the title of the best phone in CTIA. While the Samsung Impression can't quite compete with the hype of last year's Instinct or 2007's Upstage, it is the most practical of the three. And in a year where messaging phones were all the rage, it stands out in a crowded field as the one of the best-designed messaging phones we've seen in a while.
The keyboard is spacious and tactile, and while the handset isn't quite sexy, it has a pleasant, minimalist shape that feels nice in the hand. Yet the Impression's biggest draw is its gorgeous active-matrix organic light-emitting diode display. As Samsung promised, the display is positively brilliant with bright colors and vibrant graphics. Features are decent, even if they're not groundbreaking.
Inside you'll find a 3-megapixel camera, a full HTML browser, Bluetooth, Samsung's TouchWiz interface, 3G support with access to Cellular Video and AT&T Music, a personal organizer, AT&T Navigator, and a speakerphone. No, that won't knock your socks off; in fact, you might even see it as somewhat boring. But as we said before, the Impression's story is more about functional features and an intuitive design rather than flash and glam. And at a very quiet show, it deserves its prize. The Impression will be out soon with AT&T; we should have a review shortly.
For more on the Impression, see our photo gallery and video.
Best smartphone: HTC Snap
(Credit:
Bonnie Cha/CNET)
Aside from rising importance of applications, the other theme of CTIA 2009 was messaging. We saw a slew of new messaging devices debut at the show, and it extended to smartphones. While the Nokia E71x and Samsung Propel Pro were nice additions to AT&T's lineup, the HTC Snap stood out for its Inner Circle feature.
With a simple press of a button, Inner Circle brings e-mails from a preselected group of people to the top of your in-box so you can read and reply to them immediately. The capability isn't the wave of the future, but it does help prioritize your e-mails based on your preferences.
In addition, HTC, once again did a nice job on the design. The Snap is a beautifully constructed and sleek smartphone. The QWERTY keyboard also features good-size buttons for easy messaging. Finally, don't be fooled by its diminutive size, as it's packed with features, including Windows Mobile 6.1, push e-mail, Wi-Fi, Bluetooth, 3G, and a 2-megapixel camera. We look forward to checking out the U.S. version of the Snap, the HTC S522, when it's released in the summer.
... Read moreThursday I told you about the launch of Zer01, a new VoIP carrier. At the time, however, information was slim since the carrier's Web site was out of service, which isn't a great sign. But it's back up and running now, and I got a chance to meet with CEO Benjamin Piilani at CTIA.
First on my list was to ask how the carrier isn't a Mobile Virtual Network Operator (MVNO), even though it depends on major wireless carriers to operate its services. As Piilani explained it, while MVNOs buy capacity from a carrier and resell it later, Zer01 has its own IP backbone and only uses carrier networks to interconnect or roam.
As I mentioned in my previous post, starting July 1 Zer01 will offer unlimited voice, data and messaging for $69.95. According to Piilani, unlimited will mean just that--you'll even be able to use Zer01 devices for laptop tethering. The price includes all takes and fees less a $30 activation fee. Zer01 will not require a contract or credit check.
Use the HTC Touch Diamond with Zer01.
If it foes live, the $69 price would be cheaper than major carriers. Only T-Mobile charges a bit less with an unlimited plan of $85 per month. The service will be nationwide, though Piilani acknowledged that like a standard wireless carrier, coverage will not be perfect everywhere.
All Zer01 services operate as data, which means that you won't be interacting with a standard cellular network. Also, each Zer01 device gets a fixed IP address and it opens a separate VPN session to the company's servers when placing calls or using data.
Partner carriers will get a share of Zer01's revenues, though Piilani declined to give details on the carriers and the revenue split. Zer01's services will work across the entire GSM spectrum including GPRS, EDGE, UMTS and HSDPA.
At present, Zer01 supports only Windows Mobile smartphones, but it promises to support more operating systems in the future. Also, while it has just five devices in its lineup for now--the Pharos Traveler 117, the Pharos Traveler 127, the HTV TyTN II (aka the HTC Kaiser), the HTC Touch, and the HTC Touch Diamond, you can use your own unlocked smartphone if you wish. All that's needed is a Zer01 SIM card.
After a second pass, I have to admit that Zer01 certainly sounds intriguing. I still wonder how exactly they're going to pull it off, so we'll have to wait and see what happens.
LAS VEGAS--It seems there are going to be as many ways to run a mobile application store as there are stores themselves.
RIM's BlackBerry App World is a model of how mobile OS vendors are trying to balance consumer needs and carrier needs.
(Credit: Maggie Reardon/CNET)One of the big topics this week at CTIA 2009 has been mobile applications, as Research in Motion unveiled BlackBerry App World and Microsoft talked about its forthcoming Windows Marketplace for Mobile. The dam has truly broken with mobile applications; for years, most consumers seemed indifferent to third-party applications, but now they are viewed as an essential part of any smartphone, just like they are on a PC or Mac.
Most of the credit for that trend has been prompted by the success of Apple's App Store, as both Apple's friends and enemies in the mobile world will readily admit. But few competitors are attempting to pull off Apple's my-way-or-the-highway approach, preferring to integrate the wireless carriers in a nod to the entrenched power those companies have in the mobile world.
Some might argue that's because they don't have devices with the consumer cachet of the iPhone. But it's clear after talking to several companies on the sidelines at CTIA that they think there's a way to make sure they offer quality software to their customers without cutting the carrier almost completely out of the equation, as Apple has done with AT&T.
Still, the burning question is whether the carriers and handset makers will permit software companies to do what they do best, or whether they will continue to try to put their stamp on mobile application development in order to avoid their possible fates as "dumb pipes" or widget makers.
"There's a big measure of trust there," said Morgan Gillis, executive director of the LiMo Foundation, which was created by a foundation of carriers and handset makers to develop software that provides a common underpinning for developers to write mobile applications. "We have to trust that the companies that build the devices and the operators that package this know what they are doing."
The idea of mobile application stores is not new, but the faster networks and more sophisticated devices available these days have created a way for users to download applications directly to their device, bypassing the PC altogether. There are various ways that mobile companies are approaching this new reality.
Apple's approach has been covered exhaustively. But Apple has a unique advantage compared with its competitors: its applications only have to support two devices that are essentially identical (the original iPhone and the iPhone 3G), and for the most part Apple works only with a single wireless carrier per country. Therefore, it can have a central application store and guarantee that those applications will work on any iPhone, and at the same time not have to worry as much about ensuring its carrier partners have unique ways to sell the same phone.
Billing strategies
But while RIM, for example, is launching BlackBerry App World with the money flowing outside of the carrier's control through an exclusive relationship with PayPal, co-CEO Jim Balsillie made it clear that he would find a way to make sure the carriers have a chance to participate in the billing for those applications. "Different carriers have different billing strategies, so it's quite frankly a bunch of work," he told The Wall Street Journal.
Microsoft is likewise steering a middle ground, with plans to let carriers offer their own "store within a store" inside Windows Marketplace for Mobile and giving users the option to choose how they want to be billed: directly via credit card or through their monthly wireless bill.
The idea that the carrier owns the billing relationship with the end user for almost all of the mobile experience is virtually sacrosanct for everyone but Apple and AT&T. But there is a concern among some in the mobile industry that carriers will extend that relationship to demand a role in creating software and services for end users marked with their own brand.
Verizon did nothing to assuage those fears by announcing plans to join the Joint Innovation Lab (JIL) this week, essentially signaling that it plans to make sure Verizon-stamped software appears on future handsets regardless of what operating system is running underneath the layer presented to a phone's user.
To be fair, there are valid reasons why carriers are so concerned about the types of applications that run on their networks. Modern wireless networks are more fragile than one might think, as demonstrated by the problems AT&T encountered when iPhone-bearing geeks descended on Austin, Texas, for SXSW 2009 and brought local AT&T data service to a crawl.
Still, Aaron Woodman, a director in Microsoft's mobile communications business, thinks carriers fundamentally understand the shift that has taken place in the mobile industry over the last several years.
Form vs. functionality
For years, the business of selling mobile phones was about making sure you had phones that looked good and ensuring distribution ran like a clock, Woodman said. But over the last decade, business phone users started to demand features in addition to style, and that trend has exploded with the consumer demand sparked by the iPhone.
"People all of the sudden were walking in and asking for core level of functionality, and that started to change the conversation from about sourcing devices to functionality," Woodman said. "That functionality is going to be very difficult for operators to provide with significant help from others. Expertise and experience (in one area) doesn't yield expertise and experience in another area."
Organizations like Symbian, which controls the world's leading smartphone operating system, believe the balanced answer is to create an "app mall" rather than an "app store," according to David Wood, executive vice president for research at the Symbian Foundation.
For example, Symbian will do the dirty work of processing, certifying, and hosting the applications, but will give its various partners their own storefronts within that mall to sell Symbian-certified applications as they see fit. Microsoft's approach is somewhat similar. This way, carriers can feel they still have the opportunity to sell their software and services to end users without operating system vendors having to cede control of the user experience on a modern smartphone.
As has been often stated, the beauty of the modern mobile computing market is that established business models and philosophies from the PC market or older cellular phone market aren't necessarily relevant: several executives will (privately) admit they are essentially making this up as they go along.
There's little doubt that Apple's iPhone has shaken up this market the way Apple's Macintosh shook up the personal computing market 25 years ago. But unlike the past, several companies--not just two--are going to dictate the future of the truly personal computer.
And since different people want different things from their mobile phones, there's room for more than one approach to selling smartphones and mobile applications. There is not, however, room for seven approaches, which means operating system vendors, handset makers, and carriers will have to be extremely vigilant about evolving customer perferences in a world where consumer tastes can change virtually overnight.
Nokia Messaging comes to the Nokia 5800 in May
(Credit: Corinne Schulze/CNET)In conjunction with the Web 2.0 Expo and shown in action at CTIA 2009, Nokia announced that it has added Windows Live Hotmail support to Nokia Messaging.
Nokia Messaging is a free, downloadable application that lets you access up to 10 personal e-mail accounts on a Nokia device, all of which organized under a single icon. The app also supports Yahoo, Gmail, and AOL Mail, among others.
In addition, the Hotmail integration, the company also said it will add Nokia Messaging support to the Nokia 5800 XpressMusic starting in May. Currently, the app is available on 20 Nokia models worldwide, including the Nokia E71, Nokia E65, and Nokia N79, and will work on the upcoming Nokia E55, Nokia N97, and Nokia N86 8MP.
(Credit:
DataViz)
DataViz announced on Thursday that it is now offering Documents to Go Standard Edition version 1.0 and a beta version of RoadSync through the Android Market. The two applications will give T-Mobile G1 and HTC Magic owners the capability, for the first time, to work with Microsoft Office documents and get support for Microsoft Exchange ActiveSync.
Documents to Go has long been available for Windows Mobile and Palm devices, but now Android users can finally have the capability of viewing, editing, and creating Word and Excel documents through the productivity suite. The suite's editing capabilities are vast, including support for track-changes, multiple zoom levels, bold, italics, underline, bulleted and numbered lists, embedded pictures, insert and delete rows and columns, cut, copy, paste, undo, redo, save, and save as. You'll be able to use your smartphone's touch screen, trackball, and keypad to perform such tasks.
The app supports native Word and Excel files from Microsoft Office 97, 2000, X, XP, 2003, and 2007 for Windows (and 98, 2001, 2004, and 2008 for Macs), and files can be opened whether they are transferred via Bluetooth, USB, memory cards, or as an e-mail attachment.
More good news for the corporate set is the availability of RoadSync. Though available only in beta right now, the app finally brings direct push synchronization with Exchange Server 2003 and 2007, and the beta supports push e-mail, attachments, and contacts.
Both applications are available now through the Android Market. Documents to Go Standard Edition will be offered for a special introductory price of $19.99 (regularly $29.99), while RoadSync beta is available as a free download until May 31, 2009.
Microsoft's Robbie Bach (left) and Gian Wilson demonstrate how Windows 7 offers built-in software for connecting to 3G wireless networks.
(Credit: Maggie Reardon/CNET)LAS VEGAS--Microsoft had little new to say about its Windows Mobile phones at CTIA 2009, but reinforced its intention to play in all the future arenas of personal computing.
Robbie Bach, head of Microsoft's Entertainment and Devices Division, ran through essentially the same news that his boss, CEO Steve Ballmer, presented about six weeks ago during the Mobile World Conference in Barcelona, Spain. The company demonstrated how Windows 7 has built-in software for connecting to 3G wireless networks, showed off some of the features of Windows Mobile 6.5, and played a quick video highlighting its mobile application store, Windows Marketplace for Mobile.
The demonstrations were all geared around Bach's central theme of the "three screens": the PC, the television, and the mobile phone. Microsoft intends to make sure Windows is able to give people access to their personal data, information, and services on all three of those screens.
Microsoft spent as much time showing off how HP's Mini 1000 Netbook is capable of connecting to 3G wireless networks with software built into Windows 7 as it did demonstrating Windows Mobile 6.5, and barely mentioned Windows Marketplace for Mobile during a week when mobile application stores are a big topic.
But Bach promised that Windows Mobile phones will be the subject of Microsoft's next big advertising push, and said the company's partners will have 10 phones running Windows Mobile 6.5 ready when that operating system arrives in the second half of this year.
At its CTIA booth Nokia showed a new camera phone application that will allow users to get information about an object. Point & Find is a downloadable app that uses real-time image processing and recognition technologies to access information related to books, movies, DVDs and similar media content.
Point & Find with the Nokia N95
(Credit: Corinne Schulze/CNET)Though Nokia officially unveiled Point & Find back in San Francisco at the Web 2.0 conference, I got see a demonstration in Las Vegas. The Nokia rep pointed an N95 at a poster for the movie Ice Age 3. You don't actually have to take a photo--all you need to do is point the camera at the poster. Within seconds we were able to watch a trailer and get information about the flick. As Ice Age 3 won't be in theaters until this summer we weren't able to get read reviews or get local show times, but Point & Find promises such capability for current films.
Beyond media content, Point & Find also can read bar codes, and it will support GPS data and text-entry search. Though Point & Find is primarily a consumer application, companies will be able to use the technology to market specific products.
Once downloaded, Point & Find and the related content sit directly on the phone so there's no need to connect back to a server to access content for most objects. Nokia says it will offer frequent updates to keep the database current, though we imagine that not everything in the world will be captured.
During our demo, Point & Find appeared to be intuitive and responsive. Since it's not an NFC technology there's no need to capture a specific bar code-like image on the movie poster. As long as you can frame most of the poster, you should be good to go.
For now Point & Find is available on the Nokia N95 and Nokia N95 8GB phones, though Nokia says more supported handsets are on the way. On the upside, the initial download and updates are free to consumers.
