CTIA show

Check out the sights from the CTIA show floor.

(Credit: Kent German/CNET)

As CTIA 2009 closes, so does the busy cell phone trade show season that began three months ago at CES. And now that the CNET crew has left Las Vegas for San Francisco and New York City, we've had a chance to reflect on what CTIA gave us. I'll describe the highlights in detail below, but be sure to check out our CTIA videos and CTIA photo galleries. We also picked our favorite products for the Best of CTIA.

A snoozer of a show
Though there were plenty of new phones to handle, CTIA was rather quiet. Sure, the torpid economy is a likely culprit, but CTIA has a bigger strike against it. Since it follows the two much bigger blowouts of CES and the GSMA World Congress, CTIA just can't offer the same level of news.

It's not really CTIA's fault--after all, a U.S.-focused show can't be expected to compete with global events--but I'm not the first to suggest that CTIA should switch its schedule to later in the year. But as I said, there was plenty to report.

Samsung left a good impression.

(Credit: Kent German/CNET)

Getting the message
If there was one theme at CTIA 2009, it was the messaging phone. A total of five new models made their first appearance in Las Vegas, with Samsung and AT&T leading the way.

On the Monday before the show, Sammy and AT&T unveiled the Samsung Impression and the Samsung Magnet. Both offer full QWERTY keyboards on a different theme. While the Magnet offers minimal features and a simple design, the Impression has a comfortable slider design, a brilliant display, and mid-range multimedia. It made such an impression on us that we picked it as our top phone of the show.

As CTIA comes to a close, we pause to select the best products from the show. The scene in Las Vegas was much quieter than in past years, and it lacked any high-profile announcements like the Palm Pre. But, there were a few products that deserve recognition as the Cream of the Crop from CTIA 2009.

Best phone: Samsung Impression

(Credit: Kent German/CNET)

For the third year in a row, Samsung takes the title of the best phone in CTIA. While the Samsung Impression can't quite compete with the hype of last year's Instinct or 2007's Upstage, it is the most practical of the three. And in a year where messaging phones were all the rage, it stands out in a crowded field as the one of the best-designed messaging phones we've seen in a while.

The keyboard is spacious and tactile, and while the handset isn't quite sexy, it has a pleasant, minimalist shape that feels nice in the hand. Yet the Impression's biggest draw is its gorgeous active-matrix organic light-emitting diode display. As Samsung promised, the display is positively brilliant with bright colors and vibrant graphics. Features are decent, even if they're not groundbreaking.

Inside you'll find a 3-megapixel camera, a full HTML browser, Bluetooth, Samsung's TouchWiz interface, 3G support with access to Cellular Video and AT&T Music, a personal organizer, AT&T Navigator, and a speakerphone. No, that won't knock your socks off; in fact, you might even see it as somewhat boring. But as we said before, the Impression's story is more about functional features and an intuitive design rather than flash and glam. And at a very quiet show, it deserves its prize. The Impression will be out soon with AT&T; we should have a review shortly.

For more on the Impression, see our photo gallery and video.

Best smartphone: HTC Snap

(Credit: Bonnie Cha/CNET)

Aside from rising importance of applications, the other theme of CTIA 2009 was messaging. We saw a slew of new messaging devices debut at the show, and it extended to smartphones. While the Nokia E71x and Samsung Propel Pro were nice additions to AT&T's lineup, the HTC Snap stood out for its Inner Circle feature.

With a simple press of a button, Inner Circle brings e-mails from a preselected group of people to the top of your in-box so you can read and reply to them immediately. The capability isn't the wave of the future, but it does help prioritize your e-mails based on your preferences.

In addition, HTC, once again did a nice job on the design. The Snap is a beautifully constructed and sleek smartphone. The QWERTY keyboard also features good-size buttons for easy messaging. Finally, don't be fooled by its diminutive size, as it's packed with features, including Windows Mobile 6.1, push e-mail, Wi-Fi, Bluetooth, 3G, and a 2-megapixel camera. We look forward to checking out the U.S. version of the Snap, the HTC S522, when it's released in the summer.

The Shortcovers e-book reader that's available now for BlackBerry, iPhones, and Google Android phones sounded like a good idea when we first heard about it back in February. It still is a good idea, but falls a little short in the execution.

Shortcovers is attractive and modern-looking with a nice, legible default font throughout and a menu system you can find your way around. What it trips on are the details. For instance, thumbnail images draw you in on the page of featured e-books, but are excluded from the actual content. Sometimes the only freebie you get is the acknowledgments, a big let-down when you're hoping to learn more about the book than whose husband or wife suffered through its making. Also, the reading experience leaves much to be desired, especially when compared to the paragon of the Kindle's reading delight, or even the gorgeous iPhone e-reader, Classics. Rather than simulate page turning, Shortcovers emulates the Web metaphor of scrolling long passages and clicking arrows to advance to the next page. Also unfortunately, some spaces between words have been noticeably lost in the digital translation.

The app does have potential--there's the usual bookmarking to remember your place when you leave a read, and the ability to share favorites via e-mail or Twitter. Plus, the model to pay 99 cents for a book excerpt before committing to a $7-10 cost of an e-book is a fine idea, though of course, you can browse a title with much more freedom in a brick and mortar store before deciding to buy. If Shortcovers can overcome its shortcomings, its good looks and ambitious mobile platform penetration schedule will lend it a competitive chance.

All the cell phone news from CTIA 2009

The universal mobile communications in-box is emerging as a trend at CTIA 2009 in Las Vegas. Variations on the theme combine visual voicemail, text messages, e-mail, calling, and call forwarding in one online deck that's as easy to manage as your e-mail in-box.

RocketVox is a slick, powerful freemium in-box that's a long shot against Google Voice.

(Credit: RocketVox)

Skydeck (Skydeck review) has a traditional e-mail layout that does calls, voicemail, text, visual voicemail, and call control for a fee. RocketVox is a great-looking private beta that manages e-mail from multiple accounts (including Gmail), IM, SMS, voice-to-text, VoIP calling, visual voicemail, faxing, conference calls, calendars, and screen sharing with a vague social networking angle. RocketVox is currently an AIR application that will graduate to a Web service later down the road, and will also take on a freemium model ranging from $10 a month to $25 for professionals.

The much lighter YouMail does a visual voicemail Web service and mobile management app, also with the in-box metaphor, but emphasizes social interaction and customization, like personalized greetings in addition to technical offerings like voice-to-text transcriptions. At CTIA, YouMail announced an upcoming iPhone app that has been submitted to the App Store.

Even Microsoft has been touting its online mobile backup and sync service, MyPhone. MyPhone is in very early beta stages and can't do too much at the moment beyond syncing photos and text messages in a searchable in-box, but it will become more capable as Microsoft nears its Windows Mobile 6.5 release, in which MyPhone will play a larger role. Look for contacts, calendars, tasks, multimedia content, and documents as the service matures.

A glimpse of the Google Voice in-box

(Credit: Google)

Despite the diversity, the forthcoming Google Voice--with its universal number, visual voicemail, and advanced calling features--could mow them all under when it enters public beta. Google has been effective at dominating much more established software providers with its technology, its brand clout, and its ability to integrate with other successful Google services.

Since Google Voice will be free, Skydeck, RocketVox, and YouMail are in big trouble on the voice transcription front. YouMail has a niche that Google could well blow open with its own customization features and on-phone management app. RocketVox is the most compelling solution of the bunch at this year's show, but it's going to have to really work some magic to counter Google Voice's advance. Ironically, Microsoft's less feature-rich MyPhone backup and sync service stands the best chance of gaining its own identity, if only because it will come preloaded onto Windows Mobile 6.5 phones and will provide a seamless, out-of-the-box solution for those phone owners. This is definitely a space we'll be keeping a sharp eye on in the coming months.

Updated April 3, 2009 at 11:00 am PT with more questions and answers.

(Credit: Skype)

You've had a lot of questions about the new Skype for iPhone (download)--how it works and even why anyone would want to use it.

I'm going to answer some of the most frequently asked ones here, but if you've got more, you know what to do. Put 'em in the comments.

First of all, some context. Skype for iPhone is a voice over Internet Protocol, or VoIP, communications application that lets you chat with other Skype members for free, plus call landlines and mobile phones when you buy Skype Out credit. It is available in every country in which the App Store can be found, and it has already made a splash in the United States, Japan, and Europe.

Apple requires Skype and other voice applications to use Wi-Fi to place iPhone calls, not the hardware phone. Now without further ado:

1. If you've already got an iPhone, what's the point of having another calling application?

At least at first, Skype was primarily used to place international calls for free to other Skype users, or to landlines at a reduced rate on par with a calling card, for example. If you've got family and friends living abroad, the application's potential is a no-brainer.

Sure, you might not need to use Skype if everyone you know and love lives within a 500-mile radius of you. Yet users have already chimed in with examples of domestic uses, like if your home has a weak cellular signal but strong Wi-Fi; or if you eat through your free-talk minutes, a low-rate VoIP service like Skype will cost you less than the carrier's charge for each minute you go over your plan.

Also, don't forget that iPod Touch owners can use Skype and other VoIP applications (like Truphone and Fring) to make calls, even though the iPod has no telephone hardware--you just need earphones equipped with a mic.

2. If you're on the road, you still can't use your iPhone to make free calls with Skype, unless you can track down a Wi-Fi connection somewhere.

If you're in the United States, AT&T allows iPhone users free access to AT&T hot spots without incurring extra charges, though if you're attempting a call, you might not want to start it in the middle of Starbucks.

Also, even when you've got a laptop or desktop handy, and could use VoIP on the desktop, a calling client on the mobile phone gives you the freedom to wander. You won't be able to see your pals with the Webcam from the iPhone, though, so there is a trade-off.

Nokia Messaging comes to the Nokia 5800 in May

(Credit: Corinne Schulze/CNET)

In conjunction with the Web 2.0 Expo and shown in action at CTIA 2009, Nokia announced that it has added Windows Live Hotmail support to Nokia Messaging.

Nokia Messaging is a free, downloadable application that lets you access up to 10 personal e-mail accounts on a Nokia device, all of which organized under a single icon. The app also supports Yahoo, Gmail, and AOL Mail, among others.

In addition, the Hotmail integration, the company also said it will add Nokia Messaging support to the Nokia 5800 XpressMusic starting in May. Currently, the app is available on 20 Nokia models worldwide, including the Nokia E71, Nokia E65, and Nokia N79, and will work on the upcoming Nokia E55, Nokia N97, and Nokia N86 8MP.

(Credit: DataViz)

DataViz announced on Thursday that it is now offering Documents to Go Standard Edition version 1.0 and a beta version of RoadSync through the Android Market. The two applications will give T-Mobile G1 and HTC Magic owners the capability, for the first time, to work with Microsoft Office documents and get support for Microsoft Exchange ActiveSync.

Documents to Go has long been available for Windows Mobile and Palm devices, but now Android users can finally have the capability of viewing, editing, and creating Word and Excel documents through the productivity suite. The suite's editing capabilities are vast, including support for track-changes, multiple zoom levels, bold, italics, underline, bulleted and numbered lists, embedded pictures, insert and delete rows and columns, cut, copy, paste, undo, redo, save, and save as. You'll be able to use your smartphone's touch screen, trackball, and keypad to perform such tasks.

The app supports native Word and Excel files from Microsoft Office 97, 2000, X, XP, 2003, and 2007 for Windows (and 98, 2001, 2004, and 2008 for Macs), and files can be opened whether they are transferred via Bluetooth, USB, memory cards, or as an e-mail attachment.

More good news for the corporate set is the availability of RoadSync. Though available only in beta right now, the app finally brings direct push synchronization with Exchange Server 2003 and 2007, and the beta supports push e-mail, attachments, and contacts.

Both applications are available now through the Android Market. Documents to Go Standard Edition will be offered for a special introductory price of $19.99 (regularly $29.99), while RoadSync beta is available as a free download until May 31, 2009.

Those are not my hands.

(Credit: Bonnie Cha/CNET)

OK, I know I just got done gushing about the third-party apps on the Palm Pre, and I didn't want to take anything away from that, but there's something I need to get off my chest.

Sprint, Palm, what is the deal with not being able to hold and use the Pre with my own two hands? At CES, GSMA 2009, and now CTIA, the companies have required that a Palm or Sprint representative have at least one hand on the smartphone at all times even when we're just trying to take pictures, and we're not allowed to touch certain functionalities, and I just don't get it. What's the purpose? Who is it benefiting?

If you're worried that you'll get knocked for bugginess, I think most of us understand that the Pre isn't final product and that there will be some hiccups. If you're worried about it being swiped from the show floor, I can understand, but in situations like the Sprint VIP Lounge where it's a select group of people, in a small room where you've got people stationed at the exit, don't you think it'd be OK for a little solo hands-on time? I mean, I couldn't even reposition the phone by myself today just to get a better angle for a photo.

Hey, I appreciate every opportunity and invitation to view the Pre, but it's just frustrating to have this hot device right in front of you and yet, you really can't do anything with it. It's And every time this happens, I can't help but think of Amy Poehler and Seth Meyers' "Really!?!" skit from "Saturday Night Live" and play out my own little scenario in my head. Really? You won't let me touch the Palm Pre? Really!?! I have to be Jimmy Fallon in order to get a little personal with the Pre? Really?! It's just for my amusement, but it helps lighten the situation.

OK, rant over. Now back to your regular CTIA programming.

Palm Pre at CTIA 2009--photos

While we didn't get the release date or pricing of the Palm Pre at CTIA 2009, we did learn a few new things about the smartphone, which is better than nothing, we suppose.

Fandango on the Palm Pre

(Credit: Bonnie Cha/CNET)

The first bit of news actually came out of the Web 2.0 Expo in San Francisco where Palm announced that it's ready to release the Mojo SDK to developers so they can create apps for the Pre and Palm WebOS.

Back here in Las Vegas, Sprint and Palm hosted a VIP Lounge where invitees could kick back and check out the Pre in a more intimate setting, away from the masses. I stopped by the lounge, and we were disappointed to learn that there's still a "look, but don't touch" policy (more on this later), but we were happy to see that they were demoing a number of third-party apps on the smartphone, which we really haven't seen before.

The first app I saw was Fandango. The movie ticket site was announced as a partner back when the Pre made its debut at CES 2009, but we finally got to see how it would work on the smartphone, and I've got to say, it's pretty sleek. You can view trailers, check show times, and buy tickets through the Fandango app. If you buy tickets, the Pre will even create a calendar entry to remind you about the show.

Next up was FlightView. This is a real-time flight-tracking app that's designed to make it easier for you to know the status of a friend's or family member's flight. It lets you view in-air maps, receive status notifications, and also offers Calendar integration. FlightView will also use the smartphone's GPS to find the nearest airport to your location

Perhaps the most exciting app for me was Pandora. I love music, and Pandora's introduced me to some great new artists, so it's wonderful to see the integration of the Internet radio service on the Pre. Even better, you can run Pandora in the background while using other applications and without having to go back to the dedicated app, you can use the notification bar along the bottom of the screen to check out what's currently playing and perform some basic functions (e.g., stop/pause, next track).

Last but not least, we got to see a couple of Sprint's services demoed on the Pre, namely Sprint TV and Nascar Sprint Mobile app. The latter lets you get live race audio, keep tabs on your favorite drivers, and receive alerts on their latest results, and so forth. Sprint TV, of course, allows you to access to programming from a variety of channels, including CNN, Comedy Central, Sprint Exclusive Entertainment. The video playback on Sprint TV wasn't all that great. Picture quality was choppy and at one point, there was a couple-second stall in playback. However, to be fair, we've seen this on other Sprint TV-enabled smartphones and cell phones.

In general, I was impressed with what I saw. There were, of course, some hiccups, but everything's still in beta stage and I understand there are issues to be resolved, so I'm not going to pass final judgment. The bigger picture is that the smartphone offers great multi-tasking capabilities, and this is where I think the Palm Pre trumps the iPhone. Being able to run and interact with Pandora while working in another application is just a great example of the Pre's multitasking capabilities. Well played, Palm, well played. Check out photos of the apps and more beauty shots of the Palm Pre above.