"Don't buy Alienware"0.5 starson by dman1298
Pros: great ultimate paper wieght
Cons: customer service sucks and they can't fix it when you send it in
Summary: Have a alienware area 51 has not worked from august of 2006 to now 2007. Has been sent back 3 times and returned in non working conditions 3 times. countless hours on the phone with customers service, being hung up on and not getting any answers. Tech to the house 3 times unable to fix problem. Customer service sucks, even when you send it to them they don't fix the items properly type alieware complaint in any search engine and see we are not alone!!!