"Horrible computer."0.5 starson by Ironbird6901
Pros: When it worked it worked well.
Cons: Poor support and craftsmanship. More problems than it is worth.
Summary: I have waited almost 10 years to buy an Alienware and my wife just got me a brand new X51. First it takes over 35 days to receive the computer and they can not tell me why there is a delay in my purchase. The video card acts up on the first night, Tech support wants me to buy a HDMI cable to just troubleshoot the computer. Finally get the video to work on port 2. The keyboard doesn't light up, ...1 hour of Tech support and promised a new keyboard two weeks later I still haven't received it even though they promised me in writing next day service. Today the hard drive is no longer detected and I cant even boot the computer.
I hope you all have better luck with this company as for me I will never buy another Alienware pc