Entered CNET Catalog: 07/24/2004
SKU: CNETDELLDIMENSION4700
Manufacturer: Dell, Inc.
Manufacturer description
The Dimension 4700 is ideal for home and home office users looking for the latest technology and a great entertainment solution at an affordable price. This exceptional system provides home users with enhanced performance for digital video and image editing, music and photography. Powered by the latest generation Intel Processor technology, DDR2 memory and latest range of graphics solutions, the Dimension 4700 is an excellent balance of affordable technology. Eight USB 2.0 ports, 2 of which are in front, connect all your USB peripherals, and two optical drive bays allow for variety for entertainment, creativity, work, and play.Product summary
The good: The Intel 915G chipset offers many architectural improvements; new integrated Intel graphics deliver acceptable frame rates; open 16X PCIe slot allows for addition of a graphics card; excellent 17-inch LCD.
The bad: Onboard graphics chip leeches system memory; only one graphics card offered; case can't accommodate a media-card reader.
The bottom line: Dell's new mainstream Dimension 4700 is an affordable, forward-looking PC that's well suited for the home or the small office.
Editors' review
- Editors' Choice: No
- Reviewed on: 07/30/2004
If you plan to get your hands inside the box, you'll appreciate the rear-panel latch that lets you remove the side panel faster than you can with any other system. With a minitower case, however, you'll find the interior a bit cramped. For example, the placement of the hard drive is less than convenient. The two 3.5-inch drive cages are positioned so that the drives sit upright and are stacked on top of each other, so you can't simply slide the drives out; you need to unscrew and remove each cage entirely. Home users who might not regularly crack the case open won't care too much, but this cumbersome process won't go over well in a small-business environment if--for the purposes of security, adding more storage space, or easy maintenance--quick removal is a necessity.

Thankfully, accessing the rest of the components is easier. The two standard PCI slots, one 16X PCI Express (PCIe) slot, and one 1X PCIe slot are unobstructed by cables, and all are unoccupied except for a standard 56Kbps modem card. With relatively competent audio and video chips integrated into the motherboard, this self-sufficiency demonstrates the versatility of Intel's mainstream 915G Express chipset. Even without dedicated graphics and sound cards, the Dimension 4700 delivers all of the features necessary if you're using it for day-to-day home computing or in a small-business setting. And with four DIMM slots (two of which were unoccupied in our test system), plus support for PCIe graphics and faster Pentium 4 processors, the Dimension 4700 can become an even more powerful system down the road with a few component upgrades.

On the outside, optical drives fill both of the front-accessible 5.25-inch drive bays, and although there's an empty 3.5-inch bay, the front panel is designed to accept a standard floppy drive but not a media-card reader. Along with standard legacy ports on the rear panel, there are also six USB 2.0 ports. You'll find an Ethernet jack that supports both 10/100 and Gigabit connections, plus audio jacks to connect up to a 7.1-speaker system (although you'll need to switch the function of the microphone jack in the BIOS to activate an additional outgoing channel). On the front panel, are a headphone jack and an additional pair of USB 2.0 ports, providing easy access and plenty of room for connecting devices such as your digital camera or MP3 player. The Dell Dimension 4700 comes with almost all of the basic features you'd want in a basic home or office desktop computer. Built on Intel's new mainstream 915G Express chipset, our Dimension 4700 review unit featured an Intel Pentium 4 530 CPU (clocked at 3.0GHz), 512MB of new DDR2 PC3200 system memory, and Intel's new integrated graphics solution--dubbed Graphics Media Accelerator (GMA) 900. All of these new parts offer improved performance over that of their predecessors, and considering that Dell bundles the Dimension 4700 with a generous 160GB hard drive and a quality, 17-inch LCD monitor, you get a lot of PC for only $1,500. Even more exciting: because the 915G Express chipset supports the new PCI Express expansion cards, you can transform the Dimension 4700 from a utilitarian workaday computer into a powerful PC for gaming, home entertainment, or other advanced functions.
The new GMA 900 graphics chip is a vast improvement over the previous integrated video chip, Intel Extreme Graphics 2 (see the performance section for our test results). The only problem with the chip, as with any integrated part, is that it needs to share the system memory--as opposed to a graphics card, which comes with its own. Our Dimension 4700 test system contains 512MB of memory, so you shouldn't run into trouble with day-to-day applications used for browsing the Web, sending e-mail, word processing, or working with other productivity software. If you have your eye on Doom 3 or Half-Life 2, you'll definitely want to take advantage of the 16X PCI Express (PCIe) slot and purchase a dedicated graphics card. Dell offers a low-end ATI graphics card on the Dimension 4700's configuration page for an additional $54, but serious gamers will want to shop around for a more powerful option.

Dell considers the Dimension 4700's 17-inch E172FP LCD one of its Value Flat Panels, but the monitor's 70-degree horizontal viewing angle, 25ms response time, and 400:1 contrast ratio rival the features of the high-end LCDs of just a few years ago. The specs also exceed those of most current value LCDs, which start with 350:1 contrast ratios and 55-degree viewing angles. The image quality--with crisp text and sharp graphics--was excellent in our tests, and that's a good thing because one of the two optical drives is a Samsung DVD-ROM drive, making this system well suited for watching movies. The other drive, an LG 48X CD-RW, accommodates music and data archiving. Our test system will give ample room to store multimedia files with its 160GB Maxtor 7,200rpm Serial ATA hard drive.
If you use this PC for home-entertainment pursuits, your ears will come up against Dell's three-piece, A425 2.1 stereo-speaker system. It's just 30 watts total, which is perhaps enough audio power to rattle a sheet of paper. At least the speakers deliver clean output, provided you don't crank the volume too high. Intel's integrated High Definition Audio chip supports up to 7.1-channel audio output, and you can find speaker upgrades on the Dimension 4700's online configurator.
The Dimension 4700's software bundle includes Microsoft Works 2004 productivity software, the Sonic RecordNow CD-burning application, and Cyberpower's PowerDVD LE for watching movies, in addition to Dell's Picture Studio 2.0 photo-editing software and its own branded version of Musicmatch's Jukebox music-management app. While we've seen more fully featured software packages, there's enough here to get you up and running with the Dimension 4700's basic functions. Application performance
The Dell Dimension 4700 is built upon Intel's new mainstream 915G chipset. Incorporating features such as an improved integrated graphics chip and support for new DDR2 memory, new Intel Prescott processors, and Serial ATA hard drives, the Dimension 4700 brings with it a host of new technologies that add up to a strong midrange performer. Compare the Dimension 4700 to the iBuyPower Back To School PC, and you'll get an idea of the performance edge that Intel's new chipset provides. The iBuyPower Back To School PC is almost identical to the Dimension 4700, except that the iBuyPower system is based on Intel's older 865G mainstream chipset. The Dimension 4700 achieved an overall rating of 175 on SysMark 2004, a 9 percent improvement over the Back To School PC's score of 160. Take a Dell Dimension 4700 back to school or to your home or office, and you'll find it's an able performer that's more than capable of running mainstream apps.
| BAPCo SysMark 2004 rating | SysMark 2004 Internet-content-creation rating | SysMark 2004 office-productivity rating |
To measure application performance, CNET Labs uses BAPCo's SysMark 2004, an industry-standard benchmark. Using off-the-shelf applications, SysMark measures a desktop's performance using office-productivity applications (such as Microsoft Office and McAfee VirusScan) and Internet-content-creation applications (such as Adobe Photoshop and Macromedia Dreamweaver).
3D graphics and gaming performance
The Dell Dimension 4700 is one of the first systems we've tested that uses Intel's new integrated graphics subsystem--the Graphics Media Accelerator (GMA) 900. With a score of 51 frames per second (fps) on our low-end 1,024x768 Unreal Tournament 2003 benchmark, the Dimension 4700 demonstrates a vast improvement over scores from systems using Intel's older Extreme Graphics 2 solution. By comparison, the similarly configured IBM ThinkCentre S50 uses Extreme Graphics 2 and managed to post only 13.6fps on the same test. If you're a casual gamer, you should be able to play most 3D titles currently on the market, with at least moderate detail settings. If you're looking forward to Doom 3 or Half-Life 2, we recommend upgrading to a PCI Express graphics card, because splitting memory between the core system operation and the graphics chip isn't conducive to smooth frame rates on advanced games.
| Unreal Tournament 2003 Flyby-Antalus 1,024x768 |
To measure 3D gaming performance, CNET Labs uses Epic Games' Unreal Tournament 2003, widely used as an industry-standard benchmark. We use Unreal to measure a desktop's performance with the DirectX 8.0 (DX8) interface at a 32-bit color depth and at a resolution of 1,024x768 and 1,600x1,200. Antialiasing and anisotropic filtering are disabled during our 1,024x768 tests, and are set to 4X and 8X, respectively, during our 1,600x1,200 tests. At this color depth and these resolutions, Unreal provides an excellent means of comparing the performance of low-end to high-end graphics subsystems. We report the results of Unreal's Flyby-Antalus test in frames per second (fps).
Performance analysis written by CNET Labs technician David Gussman.
Find out more about how we test desktop systems.
System configurations:
Dell Dimension 4700
Windows XP Home; 3.0EGHz Intel P4; Intel 915G chipset; 512MB DDR2 SDRAM 400MHz; integrated 128MB Intel 915G (shared memory); Maxtor 6Y160M0, 160GB, Serial ATA, 7,200rpm hard drive
HP Compaq Business Desktop dc7100
Windows XP Professional; 3.2EGHz Intel P4; Intel 915G chipset; 512MB DDR SDRAM 400MHz; integrated 128MB Intel 915G (shared memory); 80GB Seagate ST380013AS 7,200rpm Serial ATA hard drive.
IBM ThinkCentre S50
Windows XP Professional; 3.0GHz Intel P4; Intel 865G; 512MB DDR SDRAM 400MHz; integrated 64MB Intel 865G (shared memory); 40GB Western Digital WD400BB-23FJA0 7,200rpm hard drive.
iBuyPower Back To School PC
Windows XP Home; 3.0EGHz Intel P4; Intel 865PE chipset; 512MB DDR SDRAM 400MHz; 128MB Nvidia GeForce FX 5200; 80GB Maxtor 6Y080L0 7,200rpm Serial ATA hard drive.
MPC ClientPro 545
Windows XP Professional; 3.2GHz Intel P4; Intel 875P chipset; 1,024MB DDR SDRAM 400MHz; 256MB Nvidia GeForce FX 5700 256MB; two 120GB Seagate ST3120026AS 7,200rpm Serial ATA hard drives; integrated Intel 82801ER SATA RAID controller. Dell didn't write the book on service and support, but you'll probably find its picture on the cover. From the Dimension 4700's huge setup sheet, which simplifies getting the system out of the box and onto your desk, to the user manual with its helpful hints and tips, Dell has practically cornered the market on user-friendly documentation. If you need to leave the paper world behind and have an Internet connection, Dell's Solution Center software whisks you off to its online support site, where you'll find driver downloads, troubleshooting FAQs, and plenty of other support features. The toll-free technical-support number is available 24/7.
The basic one-year parts-and-labor hardware warranty gives you next-day onsite service, although a visit by a technician needs to be approved by a member of Dell's support staff. Also available to home users is a nights-and-weekend package, wherein you can schedule an onsite service call when you're actually home. Business users are promised next-day onsite service. Both home and business users can opt to pay extra for accidental damage protection, onsite installation, and data migration service, including connecting your new PC(s) to your home or office network.
User opinions
Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45out of 45 user reviews
I am very happy and satisfied with this product.
Pros: The Dimension 4700 is able to multi task and after six years is still as fast as the internet speed
Cons: The Demension 4700 downloads very many updates automatically, using up valuable memory. I didn't learn this for a few years until the memory got low. But that's fixed easily by changing the settings.
out of 45 user reviews
Reliable Throughout the Years
Pros: Never failed for six years, has been fast enough until last year to handle all my needs. Nice mid size case, nice monitor resolution.
Cons: None Really. A hard drive I put got fired. Discovered 2 years ago it does run hot. Fixed that by adding two fans. Other than that, the original 80 gb HD and all other components still work.
out of 45 user reviews
Awesome computer!!!
Pros: I have had it for seven years and it still runs good. The monitor just went out right before Christmas 2010.
Cons: I did an upgrade with Windows 7. It is running slow. Trying to find out what the problem is.
out of 45 user reviews
Lasted almost 5 years had temperature issues.
Pros: Great price under $500 and no freezing issues, very easy to fix the issues it did have.
Cons: temperature problems with this model within the first 2 years. Ran very loud and had to blow the dust out often.
out of 45 user reviews
Happy for 2 years
Pros: Easy to manage
Cons: Fan Gets VERY loud and tends to freeze
Even heard it from another room.
Worked very nice for a year and half after that downhill. Dell expects us to be pc techs and can take forever. Sent me a replacement tower the Inspiron530 not as much GB as the demension but I'll see how it goes. I've had enough of the demension after 2 years
out of 45 user reviews
Great Pc When I Upgraded Price
Pros: Price Pentium 4 w/ht
Cons: non as of yet
out of 45 user reviews
a lot to work with
Pros: all the room u need
Cons: dont have one
out of 45 user reviews
Dell NOT Recommended
Pros: mine came with free flat panel LCD 17"
Cons: Need more RAM, freezes a lot
out of 45 user reviews
Excellent introduction to Windows XP Pro
Pros: Serial ATA drive, PCIe slot, hyperthreading CPU, great price from "Dell Outlet"
Cons: Dell shouldn't sell one with only 256 MB RAM
out of 45 user reviews
HORRIBLE! 4 SYSTEM REPLACEMENTS
Pros: NONE, DELL REPLACED MY SYSTEM 4 TIMES BEFORE I GOT A WORKING ONE
Cons: DON'T GET A DELL!!! THEY DON'T WORK 1/2 THE TIME AND TECH SUPPORT SUCKS! (IT'S IN INDIA)
out of 45 user reviews
It was terrible for gaming, but good for anything else
Pros: Has a DVD/CD-ROM Drive , Flat Panel Display , Cheap
Cons: Not Worth the money, Intergrated Graphics, Intel P4 CPU , little amount of ram
Signed,
Generalthehacker
out of 45 user reviews
Solid Business Machine
Pros: Good Price, Great Support, Fast Problem Resolution.
Cons: Integrated NIC's are junk.
But, like anything else these days, they are only as good as the sum of their parts. The hard drive failure rate over three years (4600 model) is around 25%. Backup you data! I've had a couple NIC's go bad, but I simply install a $15 PCI card and keep going. This is an industry problem, not Dell.
It's really hard to find anything else to perform at this level in this price range.
out of 45 user reviews
Plain Jane Go to Work - All Day
Pros: PCIe rocks with high proformance graphics:
Cons: No inovation (case desighn) - HP want to be.
Much better than AGP for graphics intensive applications (online gaming).
Nothing works out of the box for me but Dell.
out of 45 user reviews
GREAT TOLL FREE TECH SUPPORT
Pros: YOU GET TO CUSTOM BUILD YOUR P C. VERY HELPFULL SALES PERSON. QUICK BUILD AND SHIP.
Cons: CANT THINK OF ANY...
out of 45 user reviews
Good computer at a good price
Pros: Haven't had any problems so far; lots of USB ports; very easy setup
Cons: Version of MS Office shipped with computer had to be updated and took 2 hours with my dialup connection
out of 45 user reviews
This is a great deal!!
Pros: Great for the price !!
Cons: jbjbthe besyt
out of 45 user reviews
Don't be fooled! Great PC, exceptional if you new the price I paid.
Pros: All the bells and whistle except for a card reader, but already had one
Cons: I will update the a non intergrated sound card.
out of 45 user reviews
All things considered, this is a pretty nimble machine for the price.
Pros: Nice flat screen; plenty of drive space; and a 2.8GHz processor, all for well under a grand.
Cons: Three piece speaker set could be better; I'll need to upgrade my graphics card to play newer games.
I wish I would have upgraded my sound card and speakers when I bought it - this machine is in my living room, and music could definitely sound better.
I love the 17" flat screen though - it's my first LCD and I can't imagine ever going back to a regular CRT.
When it comes time to upgrade my main work machine, I'll probably go with something like the Dimension 8400, but for a bargain machine I definitely feel like I made the right choice.
out of 45 user reviews
I would have DEFINITELY preferred the lack of Spyware preinstalled...
Pros: This isn't a bad little computer. I bought it for my mom. Specs: 3.0GHz HT processor 160GB IDE drive 512MB RAM (free upgrade to 512) 128MB video card (highly recommend the extra video card. If you don't get one, the video will share your base memory
Cons: I bought this computer so I didn't have to build one. It came with McAfee (trial) when I specifically requested that they did not install it). Came with a LOT of software I didn't want, but didn't have the option not to buy. CAME WITH PREINSTALLED SPYW
out of 45 user reviews
Onboard NIC is a problem
Pros:
Cons: I bought two 4700's and had problems with the NIC on both! Have not yet found a fix and have had to install a NIC in each.
out of 45 user reviews
To many crashes!
Pros: The pro is that it is a computer that works great when working.
Cons: I work on computers, and this one has way to many issues with the Hard drive. Errors everywhere and runs half as fast as it should. I recommend not to buy this. I have spent 4 hours trying to fix and haven't yet. And I know what I'm doing!!!!!
out of 45 user reviews
Perfect So FAr
Pros: Great monitor, great price (750.00 after rebate). Upgradeable. Free and fast shipping. 3.0Mhz, 80GB, 512MB, DVD, 17"LCD.
Cons: None so far.
out of 45 user reviews
Good overall Computer
Pros: It is a fast machine. It is also a good internet Machine.
Cons: Onboard NIC May be a problem. I had problems with mine. I had to instal a NIC card. I just hope it is not the Mother Board.
out of 45 user reviews
ahhhh, not sooo bad
Pros: very stylish, beautiful monitor
Cons: Keeps freezing on me, when playing games or im'ing people. also lags quite abit. I only have it 1 month so far Makes a scary grinding sound from the tower. Tech support is unreal they barely speak english and I don't speak Indian. It's as if there reading
out of 45 user reviews
Don't buy a Dell if you want or need service!
Pros: Fair price and quick delivery
Cons: Am on second 4700 and have constant grinding noise, loud cd loading and very loud noise when turned off. Impossible to contact Dell by phone, email or chat....have spent MANY hours trying to get through on phone, only to get bad info, hang ups and people
out of 45 user reviews
Just Say No
Pros: not sure
Cons: Serial port doesn't work with some programs. Had to buy a usb to serial adapter to use. Dell knew their systems did this since 2000, but still hasn't resolved it - the customer support said - "everything is going USB anyway". Extremly poor support. I
out of 45 user reviews
Great computer and hastle free.
Pros: Everything. This is my second Dell. Sold the old for a good price. Dell is the master of the computers!!
Cons: None.......None .......and None!!
out of 45 user reviews
Customer Service Extremely Poor
Pros: Inexpensive Computer
Cons: You get what you pay for. Do yourself a favor and purchase another computer. Dell customer service is awful requiring you to wait for hours on hold and be transferred to numerous departments and personel. I have been waiting 10 months to receive a refu
out of 45 user reviews
Good Value but limited expandability
Pros: Excellent speed Good Features VG quality
Cons: Small case Poor Drive access Overseas support
out of 45 user reviews
Can't Beat It For The Price
Pros: Got mine with base P4 2.8Ghz chip w/HT, 512mb DDR2 memory, 40GB SATA HD (didn't need anything bigger right now so why pay for it. Besides with it being SATA it's a snap to put in a second drive), 128mb PCI Express video card. All this for $689 with free
Cons: Initial setup failed out of the box but got it fixed after talking with a service tech. Skimpy software package compared to some other brands but that didn't bother, or matter too much to me. No card reader available.
out of 45 user reviews
Great Product for the Money!
Pros: I love my Dell. I've wanted one forever and now that I got it, I'm not disappointed. You won't be either. The 17" flat panel is excellent. I highly recommend it.
Cons: None so far.
out of 45 user reviews
Dell, simply the best over all choice!
Pros: Excellent value for features and quality of build. 2 year free on site warranty service a plus too!
Cons: Haven't found any yet!
out of 45 user reviews
Tech Support
Pros: Nice Product.
Cons: Don't call tech support unless you wanna deal with people who cannot speak English.
out of 45 user reviews
pretty good bad base unit
Pros: it doesnt gather dust on the shelf. American electronics?? oh please what major company uses americans for manufacturing / support these days?
Cons: if you get a bad one pray.
out of 45 user reviews
GREAT PC so far. P4 HT $817 17" FP
Pros: Worked perfectly out of the box! To get a great deal from Dell you have to be patient and know exactly what you want in your next PC. I search for a month, looking at PC's from Gateway, to HP (over priced)and COMPAQ. I could not build a computer this ch
Cons: Small case, no std IEEE1394 ports or a card reader. But I installed the IEEE card myself for less and I only use a compact flash card and do not really need a multi card reader and if I do in the future the only cost $10 and this system gives you plenty o
out of 45 user reviews
Dell's product and customer service stinks
Pros: A lot of features but expensive
Cons: The product is bad and the customer service is even worse. My mother-in-law bought a Dell Dimension 4700 about 1 month ago and the thing has yet to work. The first computer that shipped had to be entirely replaced and the second computer doesn't work eith
out of 45 user reviews
Simply awful
Pros: Please do yourself a favor and do not buy a Dell. This is my 3rd Dell; 1st one bought in 1997. There customer support went from being wonderful to simply awful. For any advanced computer questions you will be endlessly put on hold and transferred. I becam
Cons:
out of 45 user reviews
Excellent, Great Value, Dont call tech support!
Pros: P4 3.4ghz/1gb RAM/150gb HD/Runs incredibly fast!! No waiting on anything this computer does!! Excellent computer!
Cons: Dont call tech support, they are redicious when it comes to solving your problems, you have to wait on hold like me for 35mins and then get someone that cant understand you and you cant them.
out of 45 user reviews
powerful computer for all your small busniess and home needs
Pros: Easy to use, user friendly, even my computer alergic aging father likes using it. Powerful, Reliable and with with some dell deals like quadruple your memory for free and right timing you get alot of bang for your money.
Cons: I have yet to find something I don't like about it but then again I'm not an uptight tight underwears computer geek.
out of 45 user reviews
So,So
Pros: Very nice looking and stylish
Cons: The prices are to confuseing your on line buying say's one thing and the news papers say something else then when you call your Texas office to find out what to do amd get the answer (Sir it's not my problem)other than this I LOve the dell comp:but not so
out of 45 user reviews
Best Package Available at the lowest price
Pros: $800 for: P4 HT, 3.0 GHZ 160 GB HD, 512 MB Ram, 128 MB Video card 2 - DVD drives one Rom the other DVD 16X dual layer burner by Philips and 17" LCD monitor.
Cons: None. Worked great out of the box. Yeah it does not have a card reader, my printer does. Loaded software are either hollow versions of the real software or a trial software tht you have to pay for later. No problem. Bundled software is not what I want
out of 45 user reviews
its aiight
Pros: its cheap
Cons: it cant even play one video game without lagging, the mouse was broken in a week something wrong with winxp cant shut down
out of 45 user reviews
Overseas 'tech' support
Pros: Nice layout, fair software package.
Cons: Modem failed one day. What should had been ONE call to line up an appointement for service the next day TURNED INTO A WEEK-LONG WASTE OF MY TIME!! Overseas tech support (I thought I was buying a USA product from an American company) didn't understand th
out of 45 user reviews
As long as it dosent break
Pros: Decent hardware
Cons: Dell's customer support centers, are not what they used to be. NOT EVEN CLOSE!
out of 45 user reviews
New, but not new
Pros: Dell does make a good product.
Cons: They didn't follow standards. It uses the new chipset, but doesn't follow the new BTX standard. BIG mistake. I recommend waiting until they get it right.