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Dell Dimension 5100 Desktop Computer for Business (06/29/2005)

Dell Dimension 5100 Desktop Computer for Business

Entered CNET Catalog: 06/29/2005

SKU: DIM51MIN

Manufacturer: Dell, Inc.

Product summary

The goodThe good: Updated appearance; removable side panel provides easy access to case interior; quiet operation.

The badThe bad: Dual-core CPU not an option; FireWire not offered; limited graphics-card options; too little storage for a media PC; stingy standard support.

The bottom lineThe bottom line: Dell's mainstream Dimension 5100 looks good from the outside, but surprisingly limited configuration options dampen our enthusiasm.

Average user rating: from 14 users
3.0 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 08/29/2005

The Dell Dimension 5100, like its predecessor, the Dimension 4700, is a well-priced, decently powered option for family-room computing. In addition to a striking new design, the 5100 adds modern essentials such as a BTX motherboard and a 64-bit CPU that should keep you from having to replace your system for a few years. You can configure a Dell Dimension 5100 for less than $700, but our test system included the Media Center version of Windows XP, dual TV tuners, two-piece speakers, and a 15-inch LCD, among other upgrades, that bring the price to a still reasonable $1,136. Even so, the Dimension 5100's lack of a dual-core CPU makes the trim 5100C a better option. And if you want the expandability of a midtower case, the AMD-based mainstream HP Pavilion d4100e is a better choice.

With this release, Dell updates the look of its midrange home PC, and we like what we see. The case has been recast in a silver-and-white design, and a removable side panel makes accessing the internal components easier than ever. The insides are well organized, so it's easy to switch components or reach the sole free PCI slot or the two free RAM slots.

The 5100 is a quiet operator, even when performing noisy tasks such as ripping or burning CDs or DVDs on its double-layer, dual-format DVD drive. The reason is its BTX motherboard and what Dell calls its QuietCase technology, which provides better air circulation through a novel cutout section behind the front panel.

Our test system used Intel's 3.0GHz Intel Pentium 4 531 processor, giving the midpriced PC a 64-bit capability. With its not quite cutting-edge CPU, the Dimension 5100 turned in predictable, if uninspiring, performance scores. Its compact cousin, the Dimension 5100C, also has a 3.0GHz CPU, but that one is a dual-core Pentium D 830, which gave the 5100C a 17 percent advantage in CNET Labs' BAPCo SysMark 2004 benchmarks. The single-core AMD-based HP Pavilion d4100e, powered by a 2.4GHz AMD Athlon 64 4000+ CPU, had the same 17 percent edge.

(Subsequent to our testing, Dell stopped offering the Pentium 4 531 as an option. The closest current option is the Pentium 4 630, which offers double the L2 cache (2MB) and the same 3.0GHz clock speed and 64-bit capability.)

The supplied ATI Radeon X300 SE video card is underpowered for serious 3D gaming, although you can upgrade to the Radeon X600 SE for only $23. To its credit, the Dimension 5100 was able to run Half-Life 2, while our 5100C test system (with integrated Intel 950G graphics) could not. Still, 13.4 frames per second (fps) isn't what you'd call playable. Dell's top-of-the-line Dimension, the 9100, uses an Nvidia GeForce 6800 to churn out 64.5fps on the same test.

Our test system also featured a 160GB SATA hard drive, 512MB of 400MHz DDR2 SDRAM, and a dual TV tuner. The 160GB drive seems skimpy for a Media Center, and at 250GB, even the largest hard drive offered is really too small for a PC that will be recording lots of television shows. (Though our test system featured Windows XP Media Center, you can configure the system without a TV tuner and choose Pro.) We were pleased to see a multiformat media-card reader included as a $15 upgrade option, but on such a seemingly versatile mainstream PC, we wish Dell would offer it as standard equipment. It's easy to overlook in the Dimension 5100's lengthy online configurator.

The system offers seven USB 2.0 ports--two on the front and five on the rear--and our custom Dell multimedia keyboard offered another two; however, you won't find a single FireWire port, which strikes us as bizarre. More bizarre: a FireWire card isn't even listed as an option. The slight software bundle includes Musicmatch Jukebox Basic and Corel Photo Album Starter Edition.

Dell's standard limited-support option could be called "extremely limited support," because it offers only a 90-day limited warranty and 90 days of tech support and onsite service (which Dell calls at-home service). An additional $275 gets you up to four years of support; you should at least spring for the 12-month plan, which will cost an extra $22. Dell's Web site offers a variety of user guides, FAQs, and forums. Phone support is available 24/7, but be prepared to wade through endless menus. As we've noted in other Dell reviews, most manuals come preinstalled on the hard drive, which makes them harder to reference in a pinch.

Application performance
(Longer bars indicate better performance)
BAPCo's SysMark 2004 rating  
SysMark 2004 Internet-content-creation rating  
SysMark 2004 office-productivity rating  
Dell Dimension 9100 (3.2GHz Intel Pentium D 840, 1,024MB DDR2 SDRAM 533MHz)
217 
268 
176 
Sony VAIO VGC-RA842G (3.0GHz Intel Pentium D 830, 1,024MB DDR2 SDRAM 533MHz)
211 
252 
176 
Dell Dimension 5100C (3.0GHz Intel Pentium D 830, 512MB DDR2 SDRAM 533MHz)
189 
236 
151 
HP Pavilion d4100e (2.4GHz AMD Athlon 64 4000+, 1,024MB DDR SDRAM 400MHz)
189 
210 
170 
Dell Dimension 5100 (3.0GHz Intel Pentium 4 531, 512MB DDR2 SDRAM 400MHz)
161 
187 
138 

Half-Life 2 custom demo (in fps)
(Longer bars indicate better performance)
Half-Life 2 1,024x768 4XAA 8XAF  
Half-Life 2 1,600x1,200 4XAA 8XAF  
HP Pavilion d4100e (Nvidia GeForce 6800, PCIe)
70.6 
31.6 
Dell Dimension 9100 (Nvidia GeForce 6800, PCIe)
64.5 
37.2 
Sony VAIO VGC-RA842G (Nvidia GeForce 6600, PCIe)
34.4 
18.7 
Dell Dimension 5100 (ATI Radeon X300 SE)
13.4 
N/A
Dell Dimension 5100C (integrated Intel 950G)
N/A
N/A

Find out more about how we test desktop systems.

System configurations
Dell Dimension 5100
Windows XP Media Center Edition 2005; 3.0GHz Intel Pentium 4 531; Intel 945G chipset; 512MB DDR2 SDRAM 400MHz; ATI Radeon X300 SE; Maxtor 6L160M0 160GB 7,200rpm Serial ATA

Dell Dimension 5100C
Windows XP Media Center Edition 2005 SP2; 3.0GHz Intel Pentium D 830; Intel 945G chipset; 512MB DDR2 SDRAM 533MHz; integrated Intel 950G; Maxtor 6L160M0 160GB 7,200rpm Serial ATA

Dell Dimension 9100
Windows XP Media Center Edition 2005 SP2; 3.2GHz Intel Pentium D 840; Intel 945GP chipset; 1,024MB DDR2 SDRAM 533MHz; 256MB Nvidia GeForce 6800 (PCIe); two WDC WD160JD-75HBB0 160GB Serial ATA 7,200rpm; integrated Intel 82801GR/GH SATA RAID Controller (RAID 0)

HP Pavilion d4100e
Windows XP Home SP2; 2.4GHz AMD Athlon 64 4000+; ATI Radeon RS480 (ATI Radeon X200 Xpress) chipset; 1,024MB DDR SDRAM 400MHz; 256MB Nvidia GeForce 6800 (PCIe); Seagate ST3400832AS 400GB 7,200rpm Serial ATA

Sony VAIO VGC-RA842G
Windows XP Media Center Edition 2005 SP2; 3.0GHz Intel Pentium D 830; Intel 945G chipset; 1GB DDR2 SDRAM 533MHz; Nvidia GeForce 6600 (PCIe); 250GB 7,200rpm Serial ATA

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
User Rating:
1.0 stars

out of 14 user reviews

you've got a lemon!

Pros: specs on the paper look great for a mid-range entertainment package.... ( I customized mine on dell.com)

Cons: the hardware is not compactible with the computer... dell does not use standard equipment... there is a reason that there is ONLY 3 Month warranty on this comp...

Review: bought it in august, customized with upgrades from dell.com. by jan 15th would not turn on, power button was flashing yellow. No one could figure out what is wrong after taking it in 3 times. Of course the warranty just expired after 3 months when the usual manufacturer warranty is a year. Got sick of throwing $$ down the drain so I replaced front I/O panel myself. Worked fine for 3 moths then the same thing happened . By the process of elimination replaced the graphix card for something better. Upgraded to dual fan 500 W PSU, replaced hyper-drive Radeon with full memory GeForce 7600 w/o shared memory?
Now the Sound Card (SoundBlaster) will not function, have to un install drivers in order to hear any sound . Ok, I can live with few extra steps when first powering up the computer.
But the latest development was when the screen flickered and would not turn on. The display works fine when connected to the computer. So now it is either bad Motherboard ( which has been my fear since when this all started), bad memory , or something made the graphics card malfunction again?
Sick of it all, recycling the parts I added myself and building a brand new comp?
Stay away from Dell? My old Gateway, even though the front I/O panel power button is broken, STILL works fine on Win 98?
Dude, I am never getting another Dell?.
User Rating:
5.0 stars

out of 14 user reviews

Best Machine Ever

Pros: A Magic Worker

Cons: I haven't run into one yet

Review: Had it for over two years now. Pushed to the limit from Monday to Friday for 8 hours everyday. From gaming (SimCity, Falcon 4.0, Orbiter 2006) to work (Office 2003, Macromedia Suite, Photoshop) and sometimes both together, it's been there for me with no downtime. I power it off everyday before going home. Then at 6am the Bios quick in (include in machine), start the machine for me, do back up and virus scan (additional softwares for this) and I come to the office ready to push it. Works better than my machine at home that has 1.5GHz of Ram and at work I only have 512MB of Ram. Never it has given me an issue. Had Office 2007 at one time but rolled back because with 512MB of Ram once you opened another program it would crawl, but hey, it can work magic, not miracles. Great machine, if the one at home gives up, I would buy me a 5100.
User Rating:
2.0 stars

out of 14 user reviews

Nice design, horrible in every other way

Pros: great pc for office use

Cons: Horrible customer service, cant handle large photoshop projects, Limited upgrades, no firewire

Review: This is my first Dell PC and i have horrible experiences with it. First off, the motherboard was faulty and by the time i was able to get a hold of them and have them come out and replace it my two year warranty was almost over. This is not the PC for the hardcore gamer, or for the video producer. If you have Internet, it doesn't matter how fast the connection this model can keep up. Try to keep the Hard drive @ least 1/2 empty for best performance.
User Rating:
2.5 stars

out of 14 user reviews

They Tried

Pros: Its got ok out of the box speks and should satisfy the not so hard core gamers and the average family.

Cons: Just try looking for parts to replace or upgrade at a time like this. Buy a new barebone and upgrade, dont go looking for this computer to be a good buy.

Review: It was ok for the first year but lately its been giving some extreme problems. EXTREMELY HARD TO FIND HARD DRIVE REPLACEMENTS ANYWHERE. It doesnt fit in most new cards so upgrading is a pain in the ass and normally has to be done through EXPENSIVE dell.
User Rating:
0.5 stars

out of 14 user reviews

junk!!!!!!!!!!!!!!!!!!!!!!!!!! !

Pros: none.........

Cons: everything.......

Review: dells are junk!!!!!!!!!!!!! dell puts spyware on all of their computers.
User Rating:
4.5 stars

out of 14 user reviews

Very nice system...

Pros: ...does everything I need it to do at a reasonable speed.

Cons: ...after seeing the scaled down computer sizes Dell has to offer, the Dimension 5100 seems HUGE

Review: This system does everything I expected of it. I had it delivered with a Pentium-4@3.4GHz; 1Gb memory; 250Gb hard drive; dual DVD drives (the best); 24bit sound-blaster card; medium sized video card (256Mb); a 17" flat panel digital monitor. I watch and make DVDs, download movies, make CDs, watch movies, plus do all of my college work on it -- yeah, it's nice ^..^~~
User Rating:
4.0 stars

out of 14 user reviews

A nice solution to lightweight multimedia computing and family computing

Pros: Fast, Quiet, Easy to Open, Works well with add-on PCI Video Capture Card

Cons: Expandability (Only 1 PCI slot)

Review: Opinion: I am quite pleased with this PC’s value, versatility and speed. I purchased it to upgrade my 9 year old Gateway P-133 PC that was only still good getting email. Now I can capture, edit and burn home movies onto DVDs or CDs. I can also copy DVDs or CDs w/ the dual DVD drives. My only pet peeve was that the Jukebox Basic software that came pre-loaded only ran at 1/10’th speed. Every time I would rip a CD, I got their add saying that I could get the full-speed version for a modest fee. I then discovered that the MyDVD software on the box ripped CDs at full speed, so I un-installed the Junkbox Basic software and will never put it back. I’m trying to get away from watching TV, so I did not purchase a TV-tuner card. Now if only I could upgrade to Dell’s newer, slightly faster, more expandable, E510, I would be in heaven.

Cost: I paid approx. $1,490 (includes tax & shipping) for the hardware and warrantees listed below. The list price was $2,223 so I thought I got an excellent deal.

Hardware: I took advantage of their Employee Purchase program and a 30% off deal they had running for a few days (I haven’t seen this deal since), so I loaded up on some of the extras. Here is the complete list.

Dimension 5100: Intel(r) Pentium(r) 4 Processor 531 w/HT Technology (3GHz,800FSB)
1GB Dual Channel DDR2 SDRAM at 400MHz (4x256M)
Dell Wireless Keyboard and Optical Mouse
19 inch UltrasharpTM 1905FP Digital Flat Panel
128MB PCI ExpressTM x16 (DVI/VGA/TV-out) ATI Radeon X300 SE HyperMemory
160GB Serial ATA Hard Drive (7200RPM)
9 in 1 Media Card Reader
Microsoft(r) Windows(r) XP Media Center 2005 Edition
Mouse included in Dell Wireless Package
Integrated Intel(r) PRO 10/100 Ethernet
56K PCI Data Fax Modem
Adobe(r) Acrobat(r) Reader 6.0
Dual Drives: SAVE $59! 16x DVD-ROM Drive + 16x DVD+/-RW w/dbl layer write
Integrated Audio with Dolby Digital 7.1 capability
Dell AS501 10W Flat Panel Attached Spkrs for UltraSharpTM Flat Panels
Microsoft Works Suite 2005 - Includes Word 2002, Streets & Trips 2005
McAfee SecurityCenter with VirusScan, Firewall, Spyware Removal, 15-months
Musicmatch(r) Jukebox Basic
Photo Album Premium - Archive, remove red-eye,create calendars and more
SAVE $60 (After Rebate) 4 Yr Ltd Warr, 4Yr At-Home plus Nights and Weekend
6 Months of America Online Membership Included
Microsoft(r) Windows(r) XP Media Center 2005 Edition backup CD
Free Dell Color Printer 720

Add-ons: I bought a $9.95 refurbed floppy disk drive to transfer some files from my older PC. I purchased Pinnacle’s Studio 9 AV/DV software/card for $89 and had no problem installing and using it. It works great w/ my older analog camcorder and my new digital camcorder. I have also captured VHS tapes from my VHS player using the analog capture port.
User Rating:
4.5 stars

out of 14 user reviews

Absolute bargain - Total powerpc

Pros: So much hardware for so little cash. I paid £550 for a p4 3.0ghz 630 processor, thats the 64bit one. An x300 graphics card, gig of ram, 17" flat pannel and 16x DVD-RW

Cons: They delivered it at 7.00 in the morning and I had no confirmation email or contact from dell at all until then

Review: The pc is absolutely fantastic. For the cost of it i could find nothing better. So the graphics card isn't fantastic but its a damn site better than the one i had before. With its gig of ram and hyperthreading though the pc thinks there are two processors so it operates as though it were two 1.5 ghz processors with 512 ram each. Which is pretty sweet. Plus the noise, I plugged it in, turned it on came back and was about to phone dell cause I thought it was dead but no, it was just operating totally silently. Only complain is dells complete lack of telling me anything after I had phoned them up! Other than that Its brilliant. Don't worry that theres no OS cd, you get the liecence sticker so just put that code in a with another windows xp cd and then it will be fine.
User Rating:
4.0 stars

out of 14 user reviews

Decent Dell Box

Pros: New Box Design. Quiet!!

Cons: Limited upgrades. Needs bigger PSU. Outsourced tech support from other countries is a BIG NEGITIVE!

Review: I am quite happy with my new Dimension 5100.

Dell could have offered a better video card option. The X600 ATI 256meg card is weak. I ended up buying a ATI X800XL 256meg PCIe card from another source.

Lack of a firewire built-in ports is a negative too. I got the SB Audigy 2 sound card just to have ONE firewire port.

Overall it is a nice machine. Easy to open up and swap out cards. Runs real quiet! Even after I installed the X800XL video card I can hardly hear it.

Paying extra for a resource disk was a gouge in my opinion. That should ALWAYS be included for no extra charge.

Also, Dell should offer different Power supply options. The 305w PSU is better then my older Dim 4600's 250w, however, We as consumers should be able to pick and choose a beefer power supply. This way we can put in better, more powerful Graphic cards.
Updated
I just ordered a 2Gb PC-4200 kit of 240 pin DIMM ram. If Dell would offer a fair price for their ram I would have gotten it from Dell. A 2gb kit of good reliable ram from Crucial.com was $238.61. Also Dell would NOT allow me to pick what SIZE of ram sticks I wanted installed. I ordered 1GB of ram from Dell and they would only send me 4x256meg sticks. Even though I wanted to have 2x512meg sticks installed. This filled my ram slots.
User Rating:
4.0 stars

out of 14 user reviews

Machine has performed decently...

Pros: Sleek look, well put together (generally speaking)

Cons: some quirks, need to add some things on to make really useful

Review: Overall, I'm happy with the machine. I think the CNET reviewers are fair. The expansion capabilities are lacking - really only one slot available.

A couple of musts - added in a firewire card and another gig of memory. Machine hums pretty well - using it for my home office machine hooked up to a 20" and a 19" lcd panel. Can drive both with the 128M card fairly decently.

Buyers should strongly think about what they would potentially use this machine for. If you're looking for a gaming machine, this is probably not for you. If you're looking for a "well rounded" machine that can be used for home office, light software development, photoshop/editing, etc... i think you'll be fine...
User Rating:
2.0 stars

out of 14 user reviews

Nice Computer...AWFUL customer service

Pros: sleek new design. easy to access inside components

Cons: Dell became a success due to it's great customer service. Those days are over!

Review: This computer was provided to me as a replacement for my Dimension 4550 whose motherboard mysteriously died only 2 years after the product was purchased. Luckily (or so I thought), the product was still under warranty. I've now been on the phone with Dell for over 5 weeks trying to resolve the situation. First, Dell sent me a new motherboard. It didn't work. Then they asked me to replace the power source and IDE cables. That didn't work. I asked for a comparable replacement computer for my 4550. They said they'd send out a refurbished replacement. Great! (or so I thought). The replacement 5100 only had one DVD drive. My old computer had one DVD drive and one CD-RW drive. The replacement 5100 had no firewire ports. My old computer had a firewire port (important because I do video editing). I called Dell to ask that they send me a CD-RW drive and a Firewire port. They said they would. Fabulous! (or so I thought). The CD-RW drive is now installed. But the new 5100 didn't have enough expansion slots for the Firewire PCI card (something you would think they would have known). They sent me a card that wouldn't fit in my computer! I called Dell again (quite frustrated) to ask why they couldn't get things right. No apologies. No acknowledgemnt of errors on their part. Now they say that they can't put a firewire port in my 5100 and they are sending me YET ANOTHER replacement computer (this time a Dimension 9100). I used to love Dell. I used to love their customer service. They used to be great on the phone. But now after a series of interactions with incompetent and unpleasant technical support staff and supervisors, I must say I'll think twice before spending any money to buy a Dell again. Be forewarned...the 5100 is nice but expansions aren't easy. And don't expect ANY help from support shoud anything go wrong.
User Rating:
4.5 stars

out of 14 user reviews

So Far, So Good

Pros: BIG upgrade

Cons: no parallel port

Review: I bought 2! One for me, one for my college-bound daughter. More after a month or so.
User Rating:
0.5 stars

out of 14 user reviews

No OS CD, No Parallel, No PS/2

Pros: Dell hardare typically works good together

Cons: Terrible support and terrible package

Review: First impression...WHITE on the sides...how ugly! The silver front looks nice and sleek then add some cheap looking white panels to the sides! Next NO OS CD, so if you want to reformat and start with a nice clean system...guess what...NO can do you must re-install with all the garbage apps Dell pre-loads. Can it get worse...OH yes, no parallel port...then no PS/2 ports. This is a terrible replacement of the 4700. All of the above reasons are why I've avoided systems from retail outlets, I guess now I have now choice but to build my own systems.
User Rating:
4.5 stars

out of 14 user reviews

It's a DELL

Pros: Great replacement for the 4700

Cons: BTX chassis is cramped

Review: Overall good computer. Recommend this for people who don't like emachines. It'll give you the same performance and package deal, for not a huge premium over the t6522, alone with a cutting edge btx chassis. What it lacks is the 9-in-1 media card reader or a floppy drive, it can only have one. Other than that good buy.
Roger

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Dell Dimension 5100 Desktop Computer for Business specifications

  • General
  • Width 7.4 in
  • Depth 18.0 in
  • Height 16.3 in
  • Processor
  • Type Intel Pentium 4 2.8 GHz
  • Mainboard
  • Chipset type Intel 945G Express
  • Data bus speed 800.0 MHz
  • Cache Memory
  • Type L2 cache
  • Installed Size 1.0 MB
  • RAM
  • Installed Size 256.0 MB / 4.0 GB (max)
  • Technology DDR SDRAM
  • Upgrade Rule Max 4 x 1 GB module
  • Storage
  • Hard Drive 80.0 GB - Standard - Serial ATA
  • Optical Storage
  • Read Speed 48x (CD) / 16x (DVD)
  • Monitor
  • Monitor Type Display - CRT
  • Diagonal Size 17.0 in
  • Viewable Size 16.0 in
  • Dot Pitch / Pixel Pitch 0.27 mm
  • Graphics Controller
  • Graphics Processor / Vendor ATI RADEON X300 SE
  • Video Memory 128.0 MB / 128.0 MB (max)
  • Audio Output
  • Type Sound card - Integrated
  • Telecom
  • Modem Fax / modem - PCI
  • Max Transfer Rate 56.0 Kbps
  • Networking
  • Networking Network adapter
  • Expansion / Connectivity
  • Expansion Bays 2.0 External - 5.25 in , 1.0 Internal - 3.5 in , 2.0 External - 3.5 in
  • Expansion Slot(s) 1.0 PCI Express x16 , 1.0 PCI Express x1 , 4.0 PCI , 2.0 Memory
  • Interfaces 1.0 x Microphone , 1.0 x USB 2.0 , 8.0 x Ethernet , 2.0 x Modem , 1.0 x Headphones
  • Power
  • Power Consumption Operational 305.0 Watt
  • Operating System / Software
  • OS Provided Microsoft Windows XP Home Edition
  • Software Drivers & Utilities , Paint Shop Studio Trial plus Photo Album Starter Edition , Corel WordPerfect 12
  • Manufacturer Warranty
  • Service & Support 3 months warranty