"Defective from the start!"1.0 starson by brainsparkles
Pros: I don't know that there are any so far; my eight and a half year old Dell Dimension 2400 still works and I never had a problem with any defective parts.
Cons: Motherboard had to be replaced immediately; power button and bezel were replaced but didn't solve problem with getting tower to turn on. Customer service is terrible;they couldn't get my phone number right and refused to give receipt for repairs.
Summary: After enduring three episodes of problems with this model, I would not recommend it to anyone. I plan to ask for a new tower, as three parts have been replaced and there continues to be a problem with turning the tower on. I spent ~$800- on this, including Microsoft Office, which I needed, but am regretting the purchase. I have now spoken with customer service at Dell more than six times; it takes twenty minutes until one is connected with a rep., and although my experience has been that they speak English without a problem, some of them are so incompetent that they can't understand simple requests(i.e., "please change my phone number to xxx-xxx-xxxx, so that the dispatched technician can reach me before he comes out, as he is required to do." I also argued with a supposed supervisor who refused to give me a receipt, order, invoice, anything printed that would prove I had had parts replaced by Dell. This went on for about 45 minutes. The next day, a "Resolution Team" member called me and readily agreed to email me a receipt for the replacement of parts. As I am sure Dell will not refund what I paid for this computer, I will request that the tower be replaced. The latest problem with the computer not turning on when the power button is pushed MAY be due to something simple, such as a defective power cord; if this is the case, I will not try to get a replacement. I still wouldn't recommend getting a Dell computer now, as customer service was more incompetent than competent.