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5 out of 10 people found this review helpful
2.5 stars
"Unfulfilled Potential"
Pros: Total system versatility and amazing potential
Cons: DELL JUST WON'T LET YOU ORDER WHAT YOU WANT
Summary: So the new XPS 420 has been described as mediocre, receiving polity applause, and not quite there to compete with other machines in the same category. Let?s take a quick look at why, hope someone from Dell reads this and fixes these simple oversights.
Things that are just too limited:
1: Any Video Card choice with any model. Let people choose NVIDIA or Radeon if they want to.
2: NVIDIA cards in any model and without Blu-Ray. Don?t force people to buy Blu-Ray just because they want a high end video card. (The format war is not over, and consumers should play neutral until it is)
3: Why can't you get any monitor you want (or none) Dell is very limiting here, you can't even get the 24" Ultra sharp which CNET rated as very good, (or no monitor for that matter).
4: A variety of 2nd HD choices
5: A variety of dual dvd/r/rw components
6: More 1333MHZ FSB offerings.
The Bottom line, Dell, just let people order what they want. Everyone knows you package and push what you have when you have it, and that is how you stay price competitive, so push it, and discount it. But if people don't want it, give them the option of what they do want. Why can I build a computer I am happier with (24" monitor and better HD choices and video card options) if I go to www.Dell.ca than www.Dell.com?
If Dell makes a few simple tweaks and lets the consumer decide what they want in their XPS 420, rather than letting them choose from a limited pool, they will sell XPS 420s like crazy. But if the consumer doesn't have options, the HP Blackbird and plenty of other machines are just waiting to be picked up.
- 1 reply to this review
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i agree with CompX78's assessment of Dell's on-line product building schema; it needs improvement. i want the system to ship with 8gig of ram. no such option. so, i'll settle for the 2X1gig chips, and install 2X2gig chips later, getting me to 6gig (4.5gig or so usable, since vista will suck up 25% for itself)--but i was successful in building the XPS 420 with no monitor (i chose the "i will select a 27" wide panel...") and then did not select. i'll wind up looking elsewhere for the monitor. dell is going to probably lose out on my business for the extra memory and monitor...
